Ipod touch 5th generation a month new wont turn on

my ipod asked if i wanted to update so i clicked yes and it turned off said connect to itunes so i did and updated and restored it TWICE and now it wont turn on ive tried holding down the home and.power buttons but nothing works its new so idk what to do

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer                            
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
  Apple Retail Store - Genius Bar                              
and
Not Charge
- See:      
iPod touch: Hardware troubleshooting
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar                          

Similar Messages

  • My little brother lock my ipod touch 5th generation. Now he wont tell me the password. Can someone help me. What can i do?? Please help me???????

    My little brother lock my ipod touch 5th generation. Now he wont tell me the password. Can someone help me. What can i do?? Please help me???????

    You would need to put it in recover mode:
    iOS: Unable to update or restore - Support - Apple

  • I have an ipod touch 5th generation, bought a new laptop and authorised it. when i try to sync it says it's not possible because there isn't enough space to hold everything in the itunes library.it won't give me the option of choosing what i want to sync.

    I have an ipod touch 5th generation 64g . Just bought a new laptop and authorised it to use itunes library. When i try and sync my ipod it says it can't do it because there isn't enough space on my ipod to hold everything in the itunes library. I already know that i can't fit everything on my ipod but when using my old laptop i was able to choose what i wanted to sync. Now i don't seem to have the option of choosing what i can sync, it just refuses to do it as there isn't enough space. Why is this???

    Hello, peppertwist. 
    Thank you for visiting Apple Support Communities. 
    When receiving the not enough space alert, he is the best article to go through. 
    iOS: "Not enough free space" alert when trying to sync
    http://support.apple.com/kb/ts1503
    Cheers,
    Jason H. 

  • My iPod touch 5th generation, latest IOS will not turn on or charge.

    So i have had this iPod touch since October 2014, i have had this problem once before so i called Apple support and we fixed it. basically, last night my iPod was working fine, but this morning i woke up and find that i couldn't turn on my device, i have left it to charge for several hours in multiple wall outlets and a Macbook port, all it does is say its charging with that annoying battery screen but it wont, i have tried to put the device in recovery mode, but iTunes will not recognize it, when ever i plug in the device to charge, the apple screen shows up fro anywhere from 5 seconds to a minute but will not turn on, i dont know what to do anymore, please help?

    See what you missed hee:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    AND
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

  • Whenever I connect my iPod touch 5th generation to the charger and turn it on, my touch sensor seems to stop working so I cant unlock my iPod without having to take out the charger. Whats wrong with it?

    I got this iPod about 3 weeks ago. Whenever I connect my iPod to the charger the touch sensor seems to stop working. When my alarm goes off in the mornings i have to unplug the charger to stop the alarm. I cant do anything while the charger is connected. Any ideas what the problem is or how I can stop this happening?

    A few other users have report the same but I have not heard of a solution. Y can try:
    - Another cable
    - Another USB port
    - A wall charger
    - Reset the iOS device. Nothing will be lost       
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                                
    iOS: How to back up                                                                                     
    - Restore to factory settings/new iOS device.                     
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • Is the ios7 compatible with the ipod touch 5th generation

    does the ipod touch 5th generation get the new ios7?

    About iOS 7
    The following from Apple is all that we know about iOS7 at this time. We are users, too, so we know no more than you.
    iOS 7 will be available as a free software update for iPhone 4 and later, iPad 2 and later, iPad mini and iPod touch (fifth generation) this fall. Some features may not be available on all products.
    *US English, French and German will be available with the launch of iOS 7. Additional languages will be added over time.
    For general information on the features of iOS 7 see: Apple - iOS 7.

  • IPod Touch 5th Generation Australia Release Date? Last week I went to the Carindale Apple store located in Queensland and they had said they wont be getting it for a few months but they'll get it before next year. Anyone know the exact date ?

    So the question says it all. Last week, I went to the Carindale Apple Store located in Queensland to purchase a iPad 2 and a iPod Touch 5th Generation. I asked one of the shop assistants when they were getting the iPod Touch 5th Generations and they had said that they didnt know that they would recieve it in a few months but they'll recieve it before next year. Anyone know the OFFICIAL RELEASE DATE of it in Australia ? I want to order it online but my mum doesnt have a credit card, lol .

    No, Apple has not set a date.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Since updating iTunes my new iPod touch 5th generation wont show up.

    I recently updated iTunes on Friday. But now that I try to sync my iPod touch 5th generation it is not showing up in iTunes. The iPod asks if I trust this computer and I click yes but nothing happens. What should I do?

    In case you haven't found this yet... I managed to fix the problem with my iPhones by updating the USB device driver.  The instructions are in this thread:
    https://discussions.apple.com/thread/5822553?tstart=0
    or you can follow this knowlege base article on the Apple site:
    http://support.apple.com/kb/TS1538
    (for me the problem required me following the instructions in the "If only Apple iPhone, Apple iPad, or Apple iPod appears" section, but it may be different in your case)
    Maybe Apple updated the USB drivers in this updated version of iTunes?  I'm not sure why the installer failed to install these drivers automatically (maybe that isn't possible??).  Maybe this is just a Windows problem and has nothing to do with Apple?  Who knows...

  • Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

    Hi, I have an iPod touch 5th generation which i got about 10 months ago and now my sound is not working. for example my music isn't playing nor are any of my game sounds. Someone help please.

    No sound form :
    - Speaker?
    - Headphones?
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.             
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                      

  • The head phone jack on my brand new iPod touch 5th generation is not working properly

    The head phone jack on my brand new iPod touch 5th generation is not working properly. It has sound without the headphones in but when I plug them in it has no sound, it's low, or poppy. I had only used my apple supplied headphones once before and it worked fine. I know it's not the headphones because I tried them on my girlfriends phone and they worked fine.

    - Try cleaning out/blowing out the headphone jack. Try inserting/removing the plug a dozen times or so. There is a little switch in the headphone jack that disconnects the speaker when the headphone jack is inserted.
    Try the following to rule out a software problem
    - Reset the iOS device. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup
    - Restore to factory settings/new iOS device.
    - Make an appointment at the Genius Bar of an Apple store. Seems you have a bad headphone jack.
    Apple Retail Store - Genius Bar

  • I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    I just got the new ipod touch (5th generation) and it will show up on my computer but it will not show up on itunes and it won't connect. Please help!

    See:
    iOS: Device not recognized in iTunes for Windows
    You need iTunes version 10.7

  • My home button is broken ipod touch 5th generation and wont open and itunes wont recognize it

    my home button is broken ipod touch 5th generation and wont open and itunes wont recognize it

    Turn on without Home/Power Button

  • Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

    Hey all,
    I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
    The ipod runs IOS8 and the mac mini runs Yosemite latest version.
    I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
    Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
    The weird thing is that Photos are fully synchronized with no issue at all.
    I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
    BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
    Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
    I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
    I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
    The automatic sync process always fails any time I try to run it, except for the photos, books etc.
    I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
    I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
    COULD SOMEBODY PLEASE HELP, I'M DESPERATE, given the price of the Ipod I really do regret I bought something that does not work properly. Quite disappointed

    Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
    And the remaining space bar shows the ipod's empty.
    the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
    I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
    All songs play normally through Itunes on the Mac Mini.
    But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

  • Brand new Ipod touch 5th generation won't charge.

    Hi! So i just got my brand new ipod touch 5th generation in the mail. I went to turn it on but there was no power, so then i plugged it in to charge, but now every time i try to turn it on, the red battery charge symbol shows up, and its been charging for an hour now. I have used many apple products before and they usually dont take that long to charge. Does anyone know what the problem is?
    PLEASE HELP!
    thanks.

    Not Charge
    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar                 

  • HELP! My brand new iPod touch 5th generation might be broken!

    Hello, I recently got my Space Gray iPod touch 5th Generation that is 32GB and version is iOS 7.1.2. When I finally got it and was opening the package and trying to open it. I didn't know that there were 2 tabs on the bottom and top and I tried to pull the ipod out itself. I noticed I had to pull the tabs and then I got paranoid that I bent the ipod and it broke from the inside. Anyways, I set it up with no problem but when I went to sign in to App Store from my apple account and switched the keyboard to the numbers and other characters the keyboard got these weird short white lines and I got paranoid but when I switched the keyboard again and went back to the numbers keyboard the white lines did not appear. Now nothing strange is happening but I though that was a sign of my ipod was broken from the inside so I shaked ipod and heard nothing rattling from the inside so that gave a little relief. But I'm still VERY stressed out and paranoid because my mother got me this iPod from going to 5 stores to find the color I wanted and now I thought I was going to break it . Please help me apple community. Is the inside of my ipod ok? are there any other signs of the inside of the ipod broken? Please help, I'm only 12 and I'm going through so much stress .

    Try:
    - Reset the iOS device. Nothing will be lost      
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings                            
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar                                                              

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