Ipod touch 5th generation battery screen with lightning bolt locked cannot charge or restart.  ive tried everything from new cables attempting to shut down but stays at screen for a few seconds then black screen again over and over

screen locked up and shows the battery with low red and ligtning bolt and cannot hard shut down or reset just stays there for a few seconds then black screen. hooked up to computer and itunes doesnt recognize it or even shows that it is pluged in.  looked and made sure nothing is broken or metal in ligting port or on cable which would prevent it from accepting a charge. ipod is only a month old and seems like a waste of money if its so hard to try to get an explanation of why this is ive been tryning to get an answer from apple for a week now.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

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    Note that the iPod touch 5th generation was updated to iOS 8. When I connect my charger to my iPod touch, for the first time, the battery indicator does not update when connected to a power source. Instead of being charged, it says that the battery is being depleted. Please fix this issue. Thank you!

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

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    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

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  • HT1212 Up to how long will my iPod touch 5th generation be disabled with ios7? The screen doesn't say anymore...

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    http://support.apple.com/kb/ht1212

  • My iPod Touch 5th generation battery drains extremely fast.

    I have a iPod Touch 5th generation, with iOS 8.0.2 and the battery life goes down in less than 15 minutes. I have experienced this since I first bought it, which was 10 months ago. My brother and sister just bought the same iPod as me but in different colors. My brother used his iPod Touch for 1 and a half hours, and it looked like the battery was barely used. I am not sure if this is a problem with my device, because this happened with my dad's iPhone 5 as well. Maybe it is the older models. Does anyone have a solution to this, or ways to save my battery?

    Try:
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    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
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    - Restore from backup. See:                                               
    iOS: Back up and restore your iOS device with iCloud or iTunes
    - Restore to factory settings/new iOS device.                       
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                                                              

  • IPod Touch 5th generation battery on ios 7

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    The users/developer's who have the iOS 7 beta are prohibited by the None-Disclosure Agreement they signed from discussing information about iOS 7

  • Iphone stops working for a few seconds then starts working again

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    have you done a reset, hold down the home/poer button together until you see the apple logo and then release, then wait for the phone to boot back up.   see if that helps.

  • Ever since downloading your update a few minutes ago, my computer keeps freezing up for a few seconds & then starts going again. Why? Is it the update?

    I downloaded your update sent about 10 minutes ago. Ever since I did so, my computer started freezing up for a few seconds, and then it starts going again. This is annoying!!!!!!!!!!!!!!!!! Do something to fix this. It started happening with your update.

    Why start a new and very similar thread to your other one which you have not responded to (have you read the replies?)
    I suggest that no response is made to this duplicate thread. 

  • Ipod Touch 5th Generation ios7 problem with Genre sorting

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    You say you have iOS 7. If you are a developer you have access to the private OS 7 developer's forum
    iOS 7 Developer forum- Apple Developer
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    PSA: iOS 7 If you're not a developer, don't install developer betas on your iPhone | TUAW - The Unofficial Apple Weblog

  • Why does my IPod touch 5th generation battery drain quickly? Is this a defect?

    My battery seems to drain in about 3 hrs or less when I play a game, listen to music, etc( when it's fully charged too) and I'm not even using the Internet . Please help me, if this is a defect then I'll return it to apple and get another one.

    Using the battery level meter in this manner is comparable to using your car's fuel gauge to calculate miles per gallon.  The only thing that matters is the total amount of operating time from full charge to auto-shutdown.
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    According to Apple:
    Use Your iPad Regularly
    For proper reporting of the battery’s state of charge, be sure to go through at least one charge cycle per month (charging the battery to 100% and then completely running it down).
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  • My iPod touch 5th generation, latest IOS will not turn on or charge.

    So i have had this iPod touch since October 2014, i have had this problem once before so i called Apple support and we fixed it. basically, last night my iPod was working fine, but this morning i woke up and find that i couldn't turn on my device, i have left it to charge for several hours in multiple wall outlets and a Macbook port, all it does is say its charging with that annoying battery screen but it wont, i have tried to put the device in recovery mode, but iTunes will not recognize it, when ever i plug in the device to charge, the apple screen shows up fro anywhere from 5 seconds to a minute but will not turn on, i dont know what to do anymore, please help?

    See what you missed hee:
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                                                       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              
    AND
    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    If you can’t charge your iPhone, iPad, or iPod touch
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod               
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar

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