IPod Touch can't stay connected to iTunes

I just bought an iPod touch but when I try to connect it to my WinXP laptop, it won't stay connected for more than a few seconds. I hear the iPod make a sound when it sees that it is connected to my laptop and it appears in the iTunes list for 10-30 seconds before disconnecting. After several tries to stay connected, sometimes iTunes claims that it can't connect to the "iPhone" and gives me an error 0xE8000001.
I tried uninstalling and reinstalling itunes. No success.
I tried different USB ports. No success.
It seemed to work fine for the first few days after purchase but now this problem has come up

Hi, DJSchmike.
Thank you for visiting Apple Support Communities.
I understand that you are experiencing issues with iTunes disconnecting your older iPod nanos automatically. This can be difficult to troubleshoot and you have already processed some great steps with no resolution. The next step would be troubleshooting USB connections and security software conflicts. Here are some troubleshooting guides that I would recommend going through.
iTunes: Resolve USB-related alerts
Resolve issues between iTunes and security software
Cheers,
Jason H.

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IPod Touch doesn't stay connected to iTunes

I have two 4th gen iPod Touches. They are both running iOS 6.0.1. I have them connected to iTunes 11 wirelessly on my MBP (OS X 10.8.2), which is also connected wirelessly. Everything goes through my Apple Time Capsule, which has a built-in router. I also have an iPhone 4 and iPad 3rd gen connected.
For some reason, the iPods have a difficult time staying connected to iTunes on the MBP. One in particularly will usually drop off before the 24 hour mark. The other will hang around for a few days and then drop off. When I check either iPod, I see the wifi icon in the top left. Rebooting them causing them to appear back in iTunes on the MBP.
I did a complete reset/restore as new last night on one of the iPods and this morning it is goes from iTunes. This is the one that usually drops off earliest. Is there something particular to iPods that causes them to drop out of iTunes?

Since not problems with the other network that would temd to indicate a problem with Optimum network. You can try:
Do other devices now connect OK to Optimum?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on your router
.- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- Wi-Fi: Unable to connect to an 802.11n Wi-Fi network
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem that indicate the Opitmum network is the problem

My Ipod touch is showing a connect to itunes image. How do I fix it without loosing all of my footage and photos?

I updated my ipod but it failed....
Now my Ipod touch is showing a connect to itunes image. When I connected it to itunes it said that I need to "Restore it". But I have video on it that I really, really need. How do I do this without loosing all of my footage and photos?
Please help!?

You do not. You have to restore the iPod. You can then restoe from backup and get to where you were when the the last backups was made.

My ipod touch is shpwing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?

my ipod touch is showing the "connect to itunes" screen.. and on connecting to itunes and clicking on "restore" it shows error 3014.. what do i do?

Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

My ipod touch says "activation required, connect to itunes" i restore it on my itunes and it seems to be working, after i tried connecting to my wifi but no luck, i reset it and the same thing happens all over again. Help!

my ipod touch says "activation required, Connect to itunes" i restored it with on my itunes and it seems to be working again, after i tried connecting to my wifi with no luck i reset it, and again it pops back "activation required, connect to itunes" i restored again, its a non ending cycle, and it makes no sense having my ipod and i cannot connect to the internet with it, can someone please help with this issue?

Maybe here:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next would be to make an appointment at the Genius Bar of an Apple store.

Hi I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn, show up either in itune or finder.

Hi, I've reset my 2nd generation ipod touch. However,the connect to itunes graphic appears on the screen but when I attach to my powerbook it doesn't show up either in itunes or finder. I can't be the first to have experienced this problem. please could someone advise me.

What iOS do you have on the iPod?
Did it every connect to your computer with that iOS?
The latest iOD for the 2G is 4.2.1 and that required a Mac with 10.5.8 or later.
Have you tried:
- another USB port and cable
- iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X

Tried to update to newest version. I got error because i didn't have this recovery program disc that was supposed to come with the purchase but it didn't and now my ipod touch 8gb won't connect with itunes and is stuck on a connection with itunes screen

I tried to update to newest version via pc. I got error because i didn't have this recovery program disc that was supposed to come with the purchase so it says, but it didn't and now my ipod touch 8gb won't connect with itunes anymore and is stuck on a screen displaying an itunes icon with a usb icon.

oke i'm not done with the whole thing, but i'm doing that right now. Most of the advice I've already read didn't work and at a certain point it said something about shutting down programs then restart. but i notice that there are some pretty important system things in that list and i don't want to mess up my pc :s i'm not a pc genius... and because i'm dutch and my pc-language is in dutch I often have trouble translating and well... i don't always understand the technical stuff in all the articles -_-

Ipod touch says its dissabled connect ti itunes but wont open up

ipod touch says its dissabled connect to itunes but wont open up

Try to connect in recovery mode, described here: http://support.apple.com/kb/HT1808

TS1567 My iPod touch told me to connect to iTunes because it was disabled, but when I plugged it in, it said that there was a passcode that was needed to be unlocked. But I cant unlock it because it is disabled. What do I do?

My iPod touch told me to connect to iTunes because it was disabled, but when I plugged it in, it said that there was a passcode that was needed to be unlocked. But I cant unlock it because it is disabled. What do I do?

Place the iPod in Recovery mode and then connect to yuor computer and restore via iTunes.

My ipod touch 2nd generation wont connect to itunes. my computer says it is connected, but has no drivers. what does this mean and how do i fix it?

my ipod touch 2nd generation wont connect to itunes. my computer says it is connected, but has no drivers. what does this mean and how do i fix it?

Start here. See the driver topic first.
iOS: Device not recognized in iTunes for Windows

IPod Touch is stuck in "connect to iTunes" screen. It is not recognized by iTunes or by my Windows (64-bit) computer.

I recently purchased a new laptop after my old one ceased to function. Therefore, I had lost ,my old iTunes, and my iPod is no longer authorized by a functioning computer. I downloaded the latest version of iTunes, plugged my iPod in, and tried to install the new iPod Touch software update. I got the error message that the installation had failed, and iTunes automatically ejected my iPod, leaving it in the "connect to iTunes" screen, in which it has been stuck ever since (about 9 days now). I have uninstalled and re-installed iTunes, have rebooted my computer numerous times, I have tried various holdings of the power button and home button as recommended on several help forums, etc. to no avail. I am using a Windows 7 (64-bit) system on a brand new HP Pavilion dm4 laptop with plenty of space and the newest version of iTunes installed. My iPod Touch (3G) is not being recognized by iTunes or by my laptop. I would like to, if possible, restore my iPod to original factory settings so that it can be authorized on my new laptop and will sync approrpiately. Any help anyone can provide will be immensely appreciated. Thank you.
Also, the iTunes is the version for a 64-bit Windows OS.

- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

IPod Touch 3rdGen stuck in connect to itunes mode and driver missing

Ok what happened was I wasn't at my own house and and I wanted to put some new music on my iPod touch 3rd Generation. I had to update to the new itunes first. Then once I was finished I remembered I had to update my iPod touch so I clicked on update. Then at some point the ipod screen had the USB connect to itunes and a window comes up saying Windows needs to install driver software for your apple mobile device ( recovery mode ) and my computer cant find it. I have went into the device manager and when i click on properties for the apple mobile device recovery clicked properties and in the device status box it sais
"This device is not configured correctly. (Code 1)
There is no driver selected for the device information set or element.
To reinstall the drivers for this device, click Reinstall Driver."
I have looked to re download the drivers and I can't find them. The other problem is my primary computer is not working and if i have to completely reset my ipod i will lose practically everything because I have a feeling my primary laptop is getting reset.
So to conclude it's really saying my apple mobile device recovery mode is there, but there is not a driver installed to it.

- First I would remove and reinstall all the Apple software using the following and then restoring the ipOd.
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
- Next see if manually placing the iPOd in recovery mode will allow a restore. For recovery mode see:
iPhone and iPod touch: Unable to update or restore
- Next try DFU mode:
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- Next try another computer/cable to help determine if you have a computer or iPod problem.
- If the other computer works and yours does not see:
iPhone, iPad, or iPod touch: Device not recognized in iTunes for Windows

Brand new Ipod Touch can't been seen in Itunes

Hi there,
I hope someone can help as this is driving me mad!
I have just received a brand new Ipod TOuch but when I connect it to my PC per the installation instructions I get the following message "Itunes could not connect to the Iphone because an invalid response was received from the device"
I have uninstalled all Apple products from my PC and reinstalled most up to-date version of Itunes.
I have tried different USB ports.
I have stopped and re-started the "Apple mobile device" and "Ipod Service" services.
I have done all of the above in various combinations and re-started my PC numerous times.
None of this makes any difference.
The Ipod does not appear in my "My Computer" but when go into device manager on "My Computer" it is listed there so it would appear that my PC can see the Ipod.
I tried it on another laptop and a brand new installation of Itunes sees the Ipod fine, no problems.
However I have previously used an Ipod Nano on this PC and this I think is what is causing the problems.
I have listed below the content of the Itunes Diagnostics file in the hope that that will help. I see that it does mention the Ipod Nano previously used.
iTunes Serial Number <Edited by: Host>
Current user is an administrator.
The current local date and time is 2009-06-07 10:05:26.
iTunes is not running in safe mode.
Video Display Information
ATI Radeon 9550 / X1050 Series
ATI Radeon 9550 / X1050 Series Secondary
** External Plug-ins Information **
No external plug-ins installed.
** iPod/iPhone Connectivity Tests **
iPodService 8.2.0.23 is currently running.
iTunesHelper 8.2.0.23 is currently running.
Apple Mobile Device service 2.50.39.0 is currently running.
Universal Serial Bus Controllers:
VIA Rev 5 or later USB Universal Host Controller. Device is working properly.
VIA USB Enhanced Host Controller. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Device Not Currently Connected:
iPod nano running firmware version 1.3.1
Serial Number: <Edited by: Host>
** iPhone/iPod Touch Sync Tests **
No iPhone or iPod found.
Can anyone help me please?
Many thanks.

Okay, I had this same issue as soon as I updated to iTune 8.2. Someone gave me an idea about renaming a certain file, which I thought worked for a little bit. The issue came back and I am back in the same boat!
The bad news is to find a version of iTune 8.1. Uninstall everything and then reinstall iTune 8.1. This has worked for some; however, some have even had to restore their iPod Touchs!
I am giving in and doing this tonight. I waited as long as I could for the fix. My wife has an iPhone and we have NOT upgraded her iTunes to 8.2 because I have read iPhone users having a similar issue. If her iPhone died, then that would be ultimate deal breaker.

IPod touch (1G) won't connect to iTunes Windows 7

iPod touch firmware is 3.1.3. iTunes is version 10.3.1.55. Windows 7 is Professional version, 64-bit.
I've found a number of web posts about this issue dating back to 2009, but none of those solve my issue or exactly describe it. I can put my iPod touch into Device Recovery Mode, connect to iTunes, and restore the iPod, but once that is done, I cannot connect the device to iTunes (Windows 7 64-bit mode). However, I can connect the iPod to my Vista laptop, and I can connect the iPod to my Windows 7 machine if I run iTunes in the XP Mode virtual machine (32 bit). I've gone through the steps looking for a conflicting USB service, and if there is one, it's part of Windows 7. This started after I updated iTunes recently, but I'm not sure that had anything to do with it since I had not connected it in a while, and the first thing I did was update iTunes. Any ideas? Thanks in advance. -john

I've got the same problem for a long time
did you find the answer ?
thanks
Bertrand

I have a brand new ipod touch and it wont connect to itunes or my computer!!??

I have a brand new ipod touch however when I connect it to my computer, itunes does not recognise it and neither does my computer. The drivers have downloaded and are showing working. I have tried uninstalling and re-installing itunes as discussed in support centre however nothing seems to work. The ipod itself just has the connect to the computer on the screen, is fully charged and when plugged in a little lock sign comes up for a second or two above the itunes icon!!! Let me know if you have any further suggestions please.

Thanx for you suggestions, I used my old xp laptop...update software and my ipod connected however the memory is not large enough to hold my itunes library so I could see it was not the cable or the ipod at fault.
I have tried to connect to my vista laptop again and have tried all of the suggestions in troubleshooting again...I have even upgraded to windows 7 to see if that cleared the problem....and....my computer has located my ipod but is only recognising it as a digital camera so back to the drawing board...
Please have you any other suggestions???

IPod Touch can't stay connected to iTunes

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