Ipod touch disabled - problem with restoring

hi, i have forgotton my password for my ipod touch and it has now disabled to the point where i have to connect to itunes. my problem is, i would like to keep my data on my ipod, however i know that i may have to erase it all. I am having to use a different laptop from what i normally use, my Acer aspire 5100, as my laptop currently has a broken motherboard. i am now using a Dell - Inspiron 1300.
I know i need to sort out the settings on my itunes but i recieve the message
"itunes could not connect to the ipod "jess's ipod" because it is locked with a passcode. you must enter you passcode on the ipod before it can be used with itunes"
i dont understand, i can not do anything on my ipod as it says in the red box to connect to itunes. then itunes tells me to enter my passcode so i cant do anything and so i am stuck with no solution.
please urgent help ASAP
im going away and need to get this sorted!

Start here - http://support.apple.com/kb/HT1212 and write back if you can't get it fixed.

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