Ipod touch has a white screen with lines on it and wont power off and wont connect to my computer

My ipod has a white screen with line on it and wont turn off and wont connect to my computer . It wont reset or reboot with holding the on off button and home button either any help would be appreciated

http://support.apple.com/kb/TS3281
Basic troubleshooting steps  
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
 In Memory of Steve Jobs 

Similar Messages

  • My ipod touch has a grey screen with lines running through it

    My screen is grey with lines running horizontally across it 

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up           
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
    Apple Retail Store - Genius Bar          
    or maybe:
    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • My ipod touch has a white screen and I am unable to reset it.  Can anyone help?  I

    Hi...  any help would be appreciated.  My iPod Touch has a white screen.  I have tried resetting it following the directions on Apple's site and have not been successful.
    Can anyone help?

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • Hi my ipod touch has jammed in the middle of nowhere i tried turning it off and it id not responding it is stukk

    hi my ipod touch has jammed in the middle of nowhere i tried turning it off and it is now stukk it wont do how would i get it repaired

    - First try resetting the iPod:
    Reset iPod touch:  Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears.
    - Connect an iPod to a computer and see if iTunes sees the iPod.  If it does, restore the iPod.  If you are connected to the syncing computer restore from backup.  Otherwise you will hve to restore to factory defaults/new iPod.
    - If not visible in iTunes see if placing the iPod in recovery mode will make it visiable so you can restore the iPOd.  For recovery mode see:
    iPhone and iPod touch: Unable to update or restore

  • My ipod touch has a white screen

    my ipod touch has a blank screen. It won't do anything. How do I fix it?

    Frequently a white screen is due to a hardware problem and service is necessary.  It appears that Apple confirmed the hadware issue.
    Apple will exchange it for this price:
    Apple - Support - iPod - Repair pricing
    A third-party place like this one may be less expenisve.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens

  • 4th Gen ipod touch has a white screen

    4th Generation ipod has a white screen.  I have done the hard restart with no success.  Have attached it to the computer for a restore--it goes through the whole process and the white screen stays.  Even with the white screen, you can hear that you slide the bar to start and apps are available, but the white screen won't go away.  It is only 2 days old!!!  HELP!

    Try starting with the bold:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar

  • HT1572 my ipod touch has gone white screened and it doesnt do anything, what can i do ?

    My ipod touch has gone blank with a white screen and it doesnt do anything, what do i do ??

    Try #2 and #3 in link below. If neither work, you most likely have a hardware issue.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • Ipod touch has blank white screen

    My Ipod touch has a blank white screen. I have attempted to restore and restart. I have also reset. The touch is recognized on my itunes page. It will allow me to eject the ipod. I also put earphones on to determine whether I could hear anything (desperation). I can hear something through the speakers. Not music but kind of like dead air---a little hissing----so I know something is going on. I am confused about what to do or whether that little white screen is the beginning of the end. Any insight into my problem would be much appreciated

    That symptom is covered here:
    iPod touch: Hardware troubleshooting

  • My ipod touch has a white screen and it wont turn of

    I was playing a gamem and all of a sudden the screen turned white! it wont even turn of. I tryed to put it into Dfu mode and held the top button to it didnt work. so right now i left the ipod on with the white screen and i hope it will run out of battery. So can u please reply to me as soon as posible. Thank you

    Problem is I can't restore via iTunes, because when I plug the iPod touch into my laptop, it states it doesn't recognize the device - "USB device not recognized".  iTunes has no device listed for my iPod touch.
    It was plugged in all day while I was at work, could that be the problem?
    I tried to do it with the DVU method and it didn't work either.

  • My ipod touch has a black screen with the loading symbol on it

    I've had my Ipod touch for almost two years it is a fourth generation. Today I was going to charge it when the screen went black and had the circling loading symbol on it. It has now been stuck there for hours. My computer won't reconize it saying that there is an unknown error. What can I do to fix it?

    Try a hard reset and go from there.
    http://support.apple.com/kb/TS3694
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

  • My new iPod touch has a white screen and does not reset

    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?

    mgerace wrote:
    Just bought a new iPod touch and I got a white scree and cannot turn it off. I have tried reset via the power and home button but still have the white screen.
    Is there a quick fix or should I just return it under warranty?
    Don't mess around with it.  Return it.

  • My ipod touch has a white screen and is boiling hot what do i do?

    So i was on facebook and all of a sudden my ipod touch screen froze, i clicked the home button and the screen turned white, i've left it to drain the battery but its still white and i touched the back and its boiling hot like burning hot. Going on a trip tomorrow and really really need my ipod touch for the trip. i've tried plugging the ipod into the computer but its not recgionzing it...
    It's a new ipod touch in white the fourth generation one..
    Any ideas what to do??
    Thank you,
    Amelia Smith.

    Try a hard reset.
    Basic troubleshooting steps  
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
    Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101
     In Memory of Steve Jobs 

  • My iPod touch has solid white screen, won't reset...what can i do?

    I was checking my facebook and the screen went ****-eyed...when I tried to press the home key, nothing happened...pressed off button, nothing...tried reset (home and off for 10 seconds) screen went white...now what??

    - Connect to computer and it iTunes ee the iPod restore.
    - The try lettting the battery fully drain. After charging for an hour try the reset, and then the connect to computer and restore.
    Reset iPod touch:  Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.

  • My ipod touch has the "white screen of death" and the thing where you press the home and power button at the same time dosent work. How do i fix it?

     

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • HT201263 My ipod touch has a white screen and is unresponsive to pressing the home and sleep buttons at the same time for 10 seconds or more.

    .

    - Try the remaining items here:
    iOS: Not responding or does not turn on
    - If you can turn the iPod off, let the battery fully drain. After charging got at least an hour try again.
    - Then time for an appointment at the Genius Bar an Apple store.

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