Ipod touch is disabled and can't see it it itunes to restore

My Son's ipod touch has been disabled due to 'forgetting' his passcode! (I told him not to change it!!) Now it's my job to reset/restore it and as most mum's and dad's will agree my children know far more than me about technology... anyway......
...... I have connected his ipod to my laptop and looked at the manual which says I should see his ipod under 'devices' in itunes and will therefore be able to do a restore. His ipod is not showing up so I tried connecting it to my Daughter's netbook just in case that one was the computer I last synched his ipod with but the same thing happens. I think I am just not doing something I should be. Please someone help me because I want to look clever to my six year old!!

Connect in recovery mode and restore, you'll get the option to reset the passcode during this process:
iOS: Recovery Mode and iPhone and iPod touch: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

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No app store present on iPod Touch 4th gen and can't sync apps in iTunes, tried restoring/updating

I've tried everything I know to fix this problem with no luck so far, I'm hoping someone can help. Note that iTunes has been updated to the latest version (and my friend's computer is running Windows 7, if that helps at all).
My friend has an iPod Touch 4th generation. A while back he asked me to help him get apps onto the iPod, and I discovered that the App Store on the iPod itself was nowhere to be found, nor can he remember ever having one. In addition to this, he can't sync apps onto the iPod from within iTunes - the option to sync in the apps tab is greyed out. The music/movies/etc. sync just fine, however. At the time, his iPod had iOS 4.1.
After checking for parental restrictions in his iTunes and the iPod, I found that his iPod has a restrictions password set, which he doesn't know. His parents have no memory of setting restrictions and don't know the password, either.
I read online that the only way to remove the restrictions password is to restore the iPod, and since this seemed to be a good idea anyway due to the odd issue with iTunes refusing to sync apps, we restored the iPod and updated to iOS 5.1 today. Unfortunately, the App Store is still nowhere to be found, and we still can't sync apps in iTunes. The iPod still claims a restrictions password has been set as well.
I have checked and double-checked that no restrictions are set in iTunes preferences. My friend created a new iTunes account, so that shouldn't be the problem. While we're hoping to get both iTunes sync and the iPod App Store app working properly, right now he just wants to be able to get apps onto his iPod.
Does anyone have any ideas why his iPod didn't come with an App Store app, why it still doesn't have the Store after restoring, why iTunes won't sync apps, or why the restrictions password is still set after the restore? I've honestly run out of ideas as to how to fix this.
Before I posted this, I did a little more looking online about the restrictions password, which is apparently restored along with a backup. Neither of us were present during the restore (we had to leave for a couple of hours after the restore had been started), so I'm only asking this because I don't have his iPod or computer with me at the moment to test it myself - is there a way to manually cancel restoring from a backup during the process? If so, I need to restore the iPod a second time.
In the meantime, any ideas about my other three questions?
Thanks in advance for the help.
Edit: His iTunes account is authorized, by the way.

What exactly happmens when you try? Error message?

My ipod touch is disabled and it says to connect to itunes but itunes says it can't sync since it is locked. How can I unlock it and get all my data back? (apps, profiles, gaming levels.)

My ipod touch is disabled and it says to connect to itunes but itunes says it can't sync because it is locked. Any way to unlock and keep data? (apps, gaming levels, music).

Hi,
Take it to you nearest Apple Store and see what they have to say. You should back up you data before you go in but in your case you can not.
xxmitchxx90

My ipod touch is disabled and it says to connect to itunes and when I go on to itunes I don't know what to do

My ipod touch is disabled it says connect to itunes (because I got my password wrong loads of time) but when I go on itunes I don't know what to do!! Help please!!!

This should help: http://support.apple.com/kb/HT1212

My Ipod touch is disable and i tried to connect to itunes however still not working i tried to do exactly what you guys instruct to do that didn't help my Ipod still disable

my Ipod touch is not working my sister tried to find out my password now its lock and disable i tried to follow the instruction to connect to Itune however that didn't help at all is there anyway to call and get help to restore my Ipod

What happens when you connect to the computer and try to restore via iTunes?
Have you tried placing the iPod in recovery mode and then restoring? For recovery mode see:
iPhone and iPod touch: Unable to update or restore
You can call Apple but if you are not within 90 days of purchasing the iPod they will charge you.

My iPod touch is disabled and it ssays to connect to iTunes but when i connect it, it says to put in the passcode first but doesnt give me that option on my iTouch

what do i do

Place the iPod in Recovery Mode and restore via iTunes.
iOS: Wrong passcode results in red disabled screen
If not successful, try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch "iPod touch" because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

My Ipod Touch is disabled and when I connect to Itunes to recover it, it states that itiTunes could not connect to the iPod touch “iPod touch” because it is locked with a passcode. You must enter your passcode on the iPod touch before it can recover.

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

My ipod touch is disabled and will not go into disk mode so i can restore i

my ipod touch is disabled and it will not go into disk mode so i can restore it help please and thanks

- Try using this program to place the iPod in recovery mode:
RecBoot: Easy Way to Put iPhone into Recovery Mode
- Try DFU mode instead.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings

My iPod touch is disabled and I cannot even get it to work even after I plugged into my computer

My iPod touch is disabled and I cannot even get it to work even after I plugged into my computer..please help!!!

Try recovery mode agian.
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
If you previously turned on FIndMyiPod on the iPod in Settings>iCloud and wifi is on and connected go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone and use Remote Wipe to erase the contents of your device. If you have been using iCloud to back up, you may be able to restore the most recent backup to reset the passcode after the device has been erased.
You can also wipe the iOS device by installing the FindMyiPhone app on another iOS device and using that app to wipe the device.
Place the iPod in recovery mode using one of these programs:
For PC
RecBoot: Easy Way to Put iPhone into Recovery Mode
or
http://joshuabailey1997.wordpress.com/2010/09/02/recboot-v1-3/
If necessary:
Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
and
RecBoot tip
RecBoot may have problems on 64X windows, then try:
Tenorshare ReiBoot – Enter & Exit iPhone, iPad, iPod Recovery Mode with a Single Click
For MAC or PC
The Firmware Umbrella - TinyUmbrella
Installs blootware on PC too
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

HT1212 ipod touch is disabled and locked and is not registering on itunes

ipod touch is disabled and locked and is not registering on itunes to enable and restore. I have no issues with losing whats been stored.

Disabled
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

TS2771 my ipod touch says disabled and to connect to itunes. but i tried that nothing happened

my ipod touch says disabled and to connect to itunes. i tried that and nothing happened

Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: How to back up
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload iTunes purchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore, can anyone help with this?

My ipod touch is disabled, i installed the latest version of itunes, but cant figure out how to restore the ipod, can anyone help?

If you run into the "another installation" message even after the reboot of the PC (which is an excellent idea by HTP ProXy), reregistering your Windows Installer Service is worth a try.
First, launch a command prompt as an administrator. In your Start search, type cmd then right-click on the cmd that comes up and select "Run as administrator".
At the command prompt:
Type %windir%\system32\msiexec.exe /unregister and hit enter.
Type %windir%\syswow64\msiexec.exe /unregister and hit enter.
Type %windir%\system32\msiexec.exe /regserver and hit enter.
Type %windir%\syswow64\msiexec.exe /regserver and hit enter.
Restart the PC and try another reinstalll.

My ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

my ipod touch is disabled and says to connect to itunes, but when i do it does nothing. how do i fix this?

1) See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps..
2) Once you have Recovered your Device...
Re-Sync your Content or Restore from the most recent Backup...
Restore from Backup > http://support.apple.com/kb/ht1766

My ipod touch is disabled what can i do to fix the problem?

my ipod touch is disabled what can i do to fix the problem?

Connect in recovery mode and restore, explained in these articles: iOS: Unable to restore and iOS: Wrong passcode results in red disabled screen
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone, iPad and iPod touch software.

My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

My iPod touch is frozen and asking me to connect to iTunes and when I do connect to iTunes the iPod does not show up. What can I do?

Try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Last, try restoring on another computer.

Ipod touch is disabled and can't see it it itunes to restore

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