IPod touch: need to restore to previous update so it will work again on mac computer

iPod touch:
- my iPod has always been used with my desktop iMac computer, which has iTunes version 9 currently installed. It is updated to it's latest possible update, so I am assuming it is not compatible with the latest, iTunes 10.
While working on a PC computer at work yesterday, I accidentally okay'd an ipod update/install in where my iPod now cannot be opened on my home Mac computer. It says it requres itunes version 10 to run it, yet my computer is currently up to date with only iTunes 9.
Please help! .. is there a way I can restore my IPod back to the latest previous update so that it will still work on my Mac?.. will this require erasing all the data??..
Thanks for your help.

I have since restored my ipod completely, erasing all content and restoring it to it's original settings.
I had to do this on the pc computer, as it still will not open/recognize on the Mac that I want it to work on.
I plugged the restored ipod into the Mac and got the same response-- needs iTunes 10, my computer will only update up to 9.2.1.
Besides the obvious 'time to get a new computer..', is there anything I can do to restore the ipod touch back to a previous software version?? This is frustrating!

Similar Messages

HT5654 ok, ...ok... you win. I've gone around and around these "Restore" pages for over two hours now. Generation 1 ipod touch. need to restore and update.... HOW ?

Please. without all the merry go round.

Purplehiddledog wrote:
I do backup with iCloud. I can't wait until the new iMac is available so that I can once again have my files in more than 1 location without needing to rely solely on the cloud.
I also rely on iTunes and my MacBook and Time Machine as well as backing up to iCloud. I know many users know have gone totally PC free, but I chose to use iCloud merely as my third backup.
I assume that the restore would result in my ability to open Pages and Numbers and fix the problem with deleting apps, but this would also mean that if my Numbers documents still exist solely within the app and are just not on iCloud for some reason that they would be gone forever. Is that right?
In a word, yes. In a little more detail.... When you restore from an iCloud backup, you must erase the device and start all over again. There is no other way to access the backup in iCloud without erasing the device. Consequently, you are starting all over again. Therefore, it would also be my assumption that Pages and Numbers will work again and that the deleting apps issues would be fixed as well.
If the documents are not in the backup, and you do not have a backup elsewhere, the documents could be gone forever.

Ipod touch stuck in restore mod after update

hi i have windows 8 release preview. i tried to update my 8gb ipod touch 4th gen and not its stuck in restore mod loop. but i have a 32gb ipod touch 4th gen that sync's to itunes just fine. ive tried the home and lock button, RecBoot to push it out of restore mod, iRecovery to push it out of restore mod and nothing works. i keep getting error 1603 and 1611. it comes up on itunes and says it needs to be restored. please help

Error 1604
This error is often related to USB timing. Try changing USB ports, using a different dock connector to USB cable, and other available USB troubleshooting steps (troubleshooting USB connections. If you are using a dock, bypass it and connect directly to the white Apple USB dock connector cable. If the issue persists on a known-good computer, the device may need service.
If the issue is not resolved by USB isolation troubleshooting, and another computer is not available, try these steps to resolve the issue:
Connect the device to iTunes, confirm that the device is in Recovery Mode. If it's not in Recovery Mode,put it into Recovery Mode.
Restore and wait for the error.
When prompted, click OK.
Close and reopen iTunes while the device remains connected.
The device should now be recognized in Recovery Mode again.
Try to restore again.
If the steps above do not resolve the issue, try restoring using a known-good USB cable, computer, and network connection.
Error 1603
Follow the steps listed above for Error 1604. Also, discard the .ipsw file, open iTunes and attempt to download the update again. See the steps under Advanced Steps > Rename, move, or delete the iOS software file (.ipsw) below for file locations.If you do not want to remove the IPSW in the original user, try restoring in a new administrator user. If the issue remains, Eliminate third-party security software conflicts.
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Also, it could be due to an incompatiblity with iTunes and the pre-release Windows 8 version.

Can I downgrade my iPod Touch prior to 4.2.1 so Facebook App will work?

Does anyone know if it is possible to downgrade a iPod Touch IOS lower than 4.2.1?
Since upgrading to 4.2.1 Facebook won't operate as FB have updated their iPod App and it doesn't support IOS 4.2.1.

Agreed. It would be trivial for Apple to keep copies of the older version of a piece of software for older devices. They know what version of the OS you use and it would be trivial to only allow you to download the older version. I would imagine there are a few reasons they don't:
Liability.Sometimes, apps update the version because of bugs or security flaws. Keeping an old version which only works on older devices may sound like a good idea, but it's a whole lot simpler not to support it.
MoneyApple doesn't want you to keep your old devices. They earn less money when you're not buying new things. They have little business incentive, other than keeping customers who don't buy as much hardware happier for longer.
Complexity and consistency.It makes the download experience inconsistent. If your friend downloads an app and you download the same app, you expect similar experiences... most people don't think about version numbers. Also, if facebook advertises a feature and you download the shiny new app only to find out that it doesn't work... you'd blame the developer or apple... not your device.
That being said, it would be nice to have the feature to see previous releases in the store. A note like... "This app is not compatible with your device, but an older version is... click here to download that one"

My iPod Touch won't restore unless I update, and won't update unless I restore. Also, my apps (except music ect) won't open. Help?

Help?

hi there,
you have to connect your ipod to the computer, when you put in the cable you have to hold the home button, i had the same.
good luck,
mitc55

My iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

my iPod touch needs to be restored. however, all of my movies/apps/songs/photos are not backed up on my computer because the shop on my computer does not work. can i still get the memory on my iPod touch 32gb back?

If you weren't able to sync the purchases to a computer previously and now your iPod needs to be restored so you can't sync it now, then you may be out of luck and will need to purchase your content again. Officially Apple does not allow redownloads of purchased items other than iPhone/iPod touch applications and iBooks. The official statement of their policy can be found here, among other places.
You can try contacting iTunes Store Customer Service (select the "Music Purchases" or "Video Purchases" category, as appropriate, then "Lost or Missing Items". You'll find either an "Express Lane" button - just follow the instructions to get to the contact form - or an "Email Us" button) ") and explaining what happened. Reportedly in some cases Apple has allowed redownloading on a one-time basis. But don't count on it.
Good luck.

HT1977 I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

I purchased a game on my ipod touch. I restored the device to factory settings last night and when I synced all the apps back, the game is now in the demo version. How do I unlock it ? I hope I don't need to pay for the full version again.

PES 2012 is no longer available in the US App Store and only on the British App Store currently.
http://pes-2012.en.softonic.com/iphone
That (an app no longer available) happens sometimes.
Your only way is if you have the appt on your computer such as in the recycle bin/trash or in a computer file backup. In that case move it to your iTunes library and sync.

Hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has

hi there, I need help .. I have 2 gen ipod touch and I restore my ipod around 11:00 pm and now its 1:20 am and on my screen its the iTunes logo and the usb cord and when I plug my charger in my laptop .. iTunes comes up and this what it saids "iTunes has detected an ipod recovery mode. you must restore this ipod before it can be used with iTunes" so what do I do.. do I let my ipod died right out & then try it .. because I restore it ,... it was beening to slow... so please help me ?

Maybe:
Restore loop (being prompted to restore again after a restore successfully completes)
Troubleshoot your USB connection. If the issue persists, out-of-date or incorrectly configured third-party security software may be causing this issue. Please follow Troubleshooting security software issues. .
Next try placing in DFU mode and then restoring.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
Then try restoring on another computer.
Last, make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

My ipod touch needed to be updated so I did and now it won't turn on all it does is show the itunes icon and says toconnect it to itunes so I did and let it be updated and now it wont turn on and I tried resetting but nothing changed.

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

IPod touch 4 has gotten stuck while updating/restoring.

Today I got a message that there was a new iTunes, so I updated it.
Then I got a message that there was a new update for my iPod Touch 4th Gen. So I updated it. ...or tried to. During the "restore" phase the process stops at about 25% (as seen on the progress indicator on the iPod) and won't progress further.
I've tried:
switching users
changing USB ports
restarting computer
forcing restore with power and home buttons
I am at my wit's end...it's my kid's iPod and he's crying (it's ok, he's 7) and I'm frantic and nothing I'm doing is helping.
any ideas?

Hang during restore process: Following Troubleshooting security software will frequently resolve this error. This error can be caused by the default packet size being set incorrectly. There may be third-party software installed that modifies the default packet size in Windows by inserting a TcpWindowSize or MaxGlobalTcpWindowSize entry into the Registry. Contact the manufacturer of the software that installed the packet-size modification for assistance in adjusting this TcpWindowSize values. Typically the default packet size is modified by 3G cellular network card software, ISP communication software, or Internet speed download optimization software. There are legitimate reasons to change the TCP/IP packet size and not use the Windows default settings (for example, network traffic optimization, home/broadband optimization, enterprise app optimization such as database apps, Exchange, and more). Deleting the "TcpWindowSize" or "GlobalMaxTcpWindowSize" entries in Windows Registry could affect the system's performance with other apps or on their network connections. Deleting the customized TCP/IP settings may require the reinstallation of any third-party applications that had modified the TCP/IP settings from the Windows default settings.
There are two ways to resolve this:
You can follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) , or follow the steps below to manually find and remove TcpWindowSize and MaxGlobalTcpWindowSize entries from the Registry.
For Windows XP, Windows Vista, Windows 7: Go to the C:\\Windows folder and launch regedit.
Go to Edit > Find.
Search for "TcpWindowSize" entries. There are typically multiple entries of TcpWindowSize/GlobalMaxTcpWindowSize spread throughout the entire Registry. If "TcpWindowSize" exists, one or more third-party applications have changed the user's default Windows settings for TCP/IP.
Go to File and select Export. This step will export a copy of the Registry that can be used as a backup of the original settings.
Delete the "TcpWindowSize" entry.
Search for the next "TcpWindowSize" entry and delete each one until the Registry no longer has any "TcpWindowSize" entries.
Close Regedit, restart the PC, and test.
If you are uncertain as to why these registry entries exist and the PC is a business computer, contact your network administrator and determine what values TCP/IP can be set in their Windows Registry setting so that the PC can update or restore an iOS device rather than deleting the "TcpWindowSize" entry.
If editing the registry does not resolve the issue, restoring on a different computer that did not install the communication software is the step most likely to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694

IPod Touch 1st Gen and 3.1 update DELETES volume slider

I had a perfectly working iPod Touch 1st Gen/16GB until I updated to 3.1 software. Now I do not have a volume slider.
Yes headphones are in but there is no place to adjust the volume. There is previous, next arrows and play and pause AND its centered in the rectangular area, but no volume slider.
I have restored it 3x in various ways. I have tried 5 times to downgrade the operating system but ALWAYS get an error, so it never completes. Of course the ipsw files where found using google because there isn't any links that work on Apple's site for previous iPhone software. If I try to restore to 3.1 right after that it goes through perfectly.
So it seems that Apple has locked out downgrading once you upgrade! All I want is my volume slider back. How can I get it back if 3.1 deletes it everytime and I can't go back to the previous operating system?
Thank you.

I too have had this exact same problem, except that I was running 3.0 and hadn't updated to 3.1. I put my ipod on the table overnight, after listening to it, and when I picked it up the next morning, theres no volume slider. I never even unplugged the headphones. Double clicking the home button while on the home screen would bring up the popup to skip songs, and there it says "Dock Connection" even though it not connected to a computer. Multiple reboots an no effect. I've tried different sets of headphones, to no effect. Its like the iPod isnt detecting them being plugged in. The worst part is i DO get sound in the headphones, but no volume control, and the sound level is turned really low. So the headphones ARE working.
I updated to 3.1 just now, and the problem has NOT been fixed. Theres no way anywhere in the settings to adjust the volume. Theres only a limit slider, so I have no way to turn up the volume loud enough to actually HEAR things.

Ipod Touch cannot be restored

My Ipod touch "cannot be restored" and says "unknown error -1" when I try to update the software on it. I've reset factory settings in hopes that it would make a difference. Nothing. Help....

Error -1
Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
Also see:
-1 error
-1 error too

IPod Touch stuck in Restore mode. (I will give 2 months of person IT help)

+(I will give 2 months of IT help [windows/networks] if you solve this, 1 month if you help me- Im a IT Tech with a degree. - see profile)+
*I was trying to sync my iTouch and it blipped and everything was gone.*
*Now it is in Restore mode permanantly. When I attach it to iTunes, it recognizes iPod in Restore mode, but:*
1) If I try to use the original ( 1.7.7 ) ispw to restore ( with shift/restore), it fails at *Preparing iPod for Restore* and says *iPod can not be restored. Error [various]*
2) If I try to restore to the new (3.0) ispw it fails with *Network Time Out*
3) If I try to use the 3.0 which I have already downloaded ( with shift/restore) another error #1431 occurs during restore.
4) I can not update to iTunes 8.2 as when I try it gets to the end and then says that it can not access the registry key for 'itpc' or similar due to permissions, when I open regedit to look at these keys I also get an error saying that I cannot access the keys due to permissions. I have tried opening in admin account and still "permissions not allowed", I have tried running iTunes though admin, still the same. I also can not alter the permissions even when I am at the highest permission level.
It isnt even seen by iTunes unless I enter DAC mode. Then it askes to restore it but fails every time!
+The USB has no faults showing and I updated all of them to be sure.+
+Everything was fine before this. Running firmware 2.0 or 2.2 ( cant remember or access it ).+
+I dont want to delete the iTunes as Im worried it wont be able to install again and I will lose everything. ( and thats ALOT!)+
+I REALLY need my iPod.+ I use it for work, +I work with disabled children as my 'real job'. IT is just extra $. _All my contacts, emailing etc is trapped now in a iTunes that just refuses to work_.+
As this is SO important to me and the children I work with I am offering:
*THREE MONTHS OF PERSONAL TECH ASSISTANCE FOR WINDOWS AND/OR NETWORKING PROBLEMS FREE OF CHARGE. ILL GIVE YOU MY EMAIL AND IM AND WILL BE YOUR PERSONAL IT GUY FOR 3 MONTHS IF YOU CAN FIX THIS! IF YOU CAN EVEN GIVE ME A USEFUL IDEA, ILL GIVE YOU 1 MONTH OF FREE HELP! PLEASE HELP ME IF YOU CAN!!!*

What type of security software suite are you running on your Vista computer? If it is one of the commercial ones, Norton, Mcafee, or the like, you are most likely suffering from the over zealous nature of these programs.
Are you sure you have top level admin access on your Vista computer. The fact that you can't use regedit to remove keys bothers me somewhat. But this is something for you to worry about. Here's what I would suggest you do:
1. Remove all Apple software from your computer - iTunes, QuickTime, Apple Mobile Device Services
2. Reboot
3. Disable your firewall and virus checker.
4. Download and install the latest version of iTunes.
5. Re-download the 3.0 update
6. Plug your iPod in and install the 3.0 update
If everything is working, then you can re-enable your virus checker and firewall software.
The most likely reason you have had all of these problems is the fact that Apple software needs to "phone home" during the firmware install. If it can't do it because of your firewall, then you are going to get various error messages and no success. The anti-virus software often prevents complete downloading of a file - again leading to errors.

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

I tried synching my 2nd generation ipod touch and it told me to update the software. Then it said "error 37" and could not complete updating but it has left me with an ipod that is not recognised by my pc and wont turn on or anything- just black

Error 20, 21, 34, 37: These errors typically occur when security software interferes with the restore and update process. If you are using a PC, follow this article to resolve this issue.
Above from:
http://support.apple.com/kb/TS3694
You also may have to place the iPod in recovery mode. For how see:
iPhone and iPod touch: Unable to update or restore

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?

My iPod touch 2nd generation forced a software update to apply to my ipod via itunes. what effect did this update have on my ipod software, as i still cannot download some apps?
I would appreciate your support to help me figure out if this problem is solvable.
The error comes about whilst trying to download certain apps from the app store, including CSR Racing which when i tap on install a message box pops up saying "This App Is Incompatible With This iPod touch", another time for a different app it came up with a message saying "This app requires OpenGL ES 2.0 graphics capability.
Main questions:
What was achieved from the latest forces iPod touch 2g update (17/07/2012)?
solvable problem(s)?
Will i need to buy a more recent model of iPod touch if this isnt fixable?
ps. My iPod has lasted me 3 years so far so i am not suprised, still in good nick!
thanks, Sim x

i saw something on itunes just a moment ago saying iPod 1g can download 3.1 update for £2.99, will this help with the compatability of the csr racing app at all with that individual problem? |http://support.apple.com/kb/HT2052] (html for this)
i didnt think graphics could change via software updates

IPod touch: need to restore to previous update so it will work again on mac computer

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