IPod Touch not recognized by ITunes, but IPhone is. What can cause only one device to not be recognized?

I have tried reinstalling ITunes and resetting my IPod Touch. The computer recognizes the IPod Touch as a connected device, but ITunes doesn't. However, ITunes will recognize other devices that I plug in with the same usb cord. ITunes diagonistics only says that no device is plugged in whenever the IPod Touch is plugged in. What can cause this combination of problems, and how could I get around it?

If you have iTunes 11 on the computer and are using the same cable that works with the iPhone then:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Try on another computer
- Make an appointment at the Genius Bar of an Apple store since it appears you have a hardware preoblem
Apple Retail Store - Genius Bar      

Similar Messages

  • HT1212 My Ipod Touch is disable for 22,824,966 minutes what can I do??

    My Ipod Touch is disable for 22,824,966 minutes what can I do??

    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload iTunes purchases by:
      Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipod touch 4g heats up in a few minutes what can I do thanks

    my ipod touch 4g heats up in a few minutes what can I do thanks

    Wit heavy use like gaming the iPod can get quite warm.
    Are you getting a over-temperature warming message?
    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Reset all settings      
    Go to Settings > General > Reset and tap Reset All Settings.
    All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar

  • Ipod touch shows up in Itunes, but not in my computer using Windows Vista

    Ipod touch recognized in Itunes, but doesn't show up in Control Panel or my computer. Windows Vista OS

    Try:
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    For Munas, in a PC, the iPod shows up in both iTunes and in My Computer. In a Mac it only shows in iTunes, not on desktop or Finder,.

  • Ipod touch 4g detected in itunes but not showing the ipod touch control panel

    i just setup my ipod touch 4g on ios 5.0.1. It's detected in itunes on the devices side bar but when i click it just a white screen stating "ipod" comes on the itunes window. help ! i cannot sync anything onto it

    Try connecting your ipod to another computer and sync only 1 file or song just for isolation purpose only to see if it'll sync.
    If still not syncing, then porbably you may have a bad iOS installed in iPod which is hard to see if it has a problem because you said nothing's wrong with iPod. I just saying is, it MIGHT have a bad iOS.
    If you are unable to do a restore, put your ipod in DFU mode, then connect to iTunes and iTunes will detect your ipod in restore mode. Press shift key (PC keyboard) then click the restore button on iTunes. I hope you have your copy of IPSW file for restoration purposes.

  • My Ipod Touch Shows Up Into Itunes, But I Can Click On It To Sync, Its Locked Or Something?

    Hi, i need Help, ever since i updated iTunes to the newest one i been having an issue, i plug in my ipod touch 5g and it shows up in itunes, but problem is i cant click on it, shows my device is plugged in but its locked or something and i cant open it to sync my ipod. as seen in picture the device shows up but i cant click on it wont let me, i cant go to the sync page.

    That means that iTunes is not seeing the iPod properly. Try:
    iOS: Device not recognized in iTunes for Mac OS X
    Or
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or                     
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem

  • IPod Touch 4G shows in iTunes but won't start a session with PC

    So.. I do get an error message saying that a session could not be started with the iPod, or as it says in Swedish "iTunes kunde inte säkerhetskopiera iPod-enheten "namn's iPod" eftersom en session inte kunde startas med iPod".
    The iPod does show up in iTunes and I can view all my music, apps and stuff, but when I try to sync it I just get the error message.
    Why is that?! I haven't dared to do any drastic things such as rebooting my PC or iPod since I know I'll probably loose everything on both, but I did restart everything, erase the earlier safetycopy of the iPod and such.
    I have tried to google an solution but have only found similar questions with no answer.
    Help me out, please! The iPod is only 2,5 months old, this can't be the end!

    Try connecting your ipod to another computer and sync only 1 file or song just for isolation purpose only to see if it'll sync.
    If still not syncing, then porbably you may have a bad iOS installed in iPod which is hard to see if it has a problem because you said nothing's wrong with iPod. I just saying is, it MIGHT have a bad iOS.
    If you are unable to do a restore, put your ipod in DFU mode, then connect to iTunes and iTunes will detect your ipod in restore mode. Press shift key (PC keyboard) then click the restore button on iTunes. I hope you have your copy of IPSW file for restoration purposes.

  • Why do my photos on my computer take up 5.5 GB but syncing them to my iPod Touch they take up around 15 GB, and why can I only select one folder to sync, and not multiple folders?

    I have wiped the iPod a few times and tried from different computers. All the small things get more frustrating every day with apple.

    DrNicT61 wrote:
    I'm a little confused how that would help the problem I have...care to explain it a little differently?
    The Camera roll, on the iPod Touch, is where photos taken by the iPod (if it has a camera), screenshots and downloaded pictures are stored. Since they have "originated" on the iPod they are not on your computer - yet. So the total size of the photos on your iPod (in your case 15GB) will be made up of photos you have synced from your computer (5.5GB) and the Camera Roll of 9.5GB.
    In the Photos App, notice the line named Photo Library (I mentioned it in my previous post). That folder contains all the photos synced form your computer. If there is an extra line above the Photo Library, named Saved Photos, this is the Camera Roll and it is where those screenshots, downloaded pictures and camera shots are listed.
    Cruicially, if you ever need to Restore your iPod, the Camera Roll (Saved Photos) will be deleted, so you may wish to save the contents of the Camera Roll onto your computer. My method is; when the iPod is connected to iTunes, look in My Computer for an extra drive (it should show an iPod icon) and copy them from there to a folder on my computer. If I want them on your iPod, I paste them into one of the folders I intend to use for Syncing with the iPod. Once they have been successfully saved, I can go back the My Computer/the iPod and delete them from the Camera Roll.

  • HT4623 we no longer have the computer we used for the itunes and my computer is restricted and now iphone says long into itunes but we cant what can we do

    original computer is gone and this is my work computer and I cannot use it to update my iphone what can I do and not lose everything thanks

    Disabled
    Place the iPod in recovery mode using one of these programs:
    For PC
    RecBoot: Easy Way to Put iPhone into Recovery Mode
    If necessary:
    Download QTMLClient.dll & iTunesMobileDevice.dll for RecBoot
    and                                           
    RecBoot tip
    For MAC or PC       
    The Firmware Umbrella - TinyUmbrella
    and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up     
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        

  • My ipod touch, 4th gen shuts down and freezes. What can I do?

    My ipod 4 started to freeze which I would have to then reset. Now it is turning off all by itself. What can I do to fix this?  BTW- it is only 1.5 months old.
    Thanks!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order. If defective, within warranty and not aboused Apple will exchange it at no cost.
      Apple Retail Store - Genius Bar

  • I came home and wanted to go on ipod touch 5. Screen wouldnt turn on. What can i do

    Can anyone help please.

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • Someone stole my ipod touch while i was at school no tracker what can i do?

    About a month ago my ipod touch was stolen. I have asked people on facebook and around school if they have seen it. I asked the front office if any one turned it in but they said no. What can ido to track it or something?

    All you can do is report it to the police.  Also, change the passwards for all accounts used on the iPod.  Apple will not help.

  • Whenever I launch the Mail application on my iPod Touch, the window opens and closes immediately. What can I do?

    Whenever I try to launch the Mail application on my iPod touch, the window opens and closes immediately. I just restarted the device, but there's an icon on the screen of a circle.

    Try a hard reset and go from there.
    Basic troubleshooting steps. 
    17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G + 120G OCZ Vertex 3 SSD Boot HD 

  • My ipod touch shows up in Itunes, but does not display sync screen.

    It does not sync or backup. The backup bar gets stuck at about 5%. I have removed and reinstalled iTunes several times and still nothing. I have also restored the ipod and that did nothing as well. Please help

    No error messages. I just can't drag anything into my music folder and if I check a playlist, artist, song or anything the "apply" button stays greyed out and I can't sync.

  • Ipod touch comes up in itunes but i have no tabs?! Help!

    When i plug my ipod into itunes, it comes up on the side but the only thing that comes up when i click on it is ipod! Thats all it says ipod! Plz help!

    Try this article to get it recognized in iTunes: iOS: Device not recognized in iTunes for Windows
    Manuals can be downloaded here: http://support.apple.com/manuals/

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