IPOD touch Screen is blacked out. I charges and itunes recognizes it, only the screen remains black. Is there any way to fix this Problem. I have the latest software update and I restored it several times, but screen remains blacked out.

My IPOD touch 4th gen screen does not display. The software seems to be working and itunes recognizes the device. I have restored it and reset the IPOD several times but the screen is still black. What can I do to fix it? your help is very much appreciated. I do not have access to an apple store since I am stationed in Afghanistan.

If you restored to factory defaults/new iPod (you did not say the type of restore your performed) and are still having the problem that indicates a hardware problem. An appointment at the Genius Bar of an Apple store is in order..

Similar Messages

I have the kin 2 and whenever I turn it on, it does the introduction (pictures, ect.) and the pictures go on for about 3 minuets. but then when it is done, the screan turns blank. is there any way to fix this problem?

I have the kin 2 and whenever I turn it on, it does the introduction (pictures, ect.) and the pictures go on for about 3 minuets. but then when it is done, the screan turns blank. is there any way to fix this problem?

I have the EXACT same problem. I just got done talking with Verizon, and a replacement is on the way.

HT201210 i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it say that it cant be restored because the firmware file is not compatible. Is there any way to fix this problem

i tried installing ios 6 on my new ipad but when i try to change it to ios 6 it says that the firmware file is not compatile. Is there any way to fix this problem?

Sorry to be the bearer of bad news.
Only developers have legal access to iOS 6 right now, if you really, really wanted it you could sign on as a developer for $99.
http://developer.apple.com

I have problem with my ipad when set up ipad asked to activation but i cant remember my apple id that i used to setup.now i can not open it .Is there any way to fix this problem?

I have problem with my ipad when set up ipad asked to activation but i cant remember my apple id that i used to setup.now i can not open it .Is there any way to fix this problem?

Hello Abdo_Zain,
I would be concerned too if I was not able to gain access to my iPad. If you are unsure what your Apple ID is, you can find the steps in this article:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
You can reset a forgotten Apple ID password by going to the following link:
Apple - iForgot
https://iforgot.apple.com
Also, you may be able to skip the step of entering your Apple ID if you are setting up the iPad for the first time.
Thank you for using Apple Support Communities.
Best,
Sheila M.

Apple is asking me to answer my security questions but I can't remember the answers. Also I would reset them but my rescue email is no longer in use and I cannot even remember what it was. Is there any way to fix this mess?

So basically I need to confirm my identity but I can't because I can't remember the answers to my security questions. I scheduled a meeting with Apple, to see if they can fix it. Nod I would just reset them from my rescue email, but I don't know what that email is and it's also no longer in use.
Do you know of any way to fix this?

You won't be able to change your rescue email address until you can answer your questions, you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down this page to update your rescue email address for potential future use : http://support.apple.com/kb/HT5312

If I have two appointments at the same time, they overlap in the iOS 7 calendar rather then appearing side-by-side so that I can't read one of them due to the identical colors of the two appointments. Is there any way to fix this with a setting?

If I have two appointments at the same time, they overlap in the iOS 7 calendar rather than appearing side-by-side in the daily view, so that I can' read both of them due to the same background color. Is there a way to change this via a settings change?

I fyou have "all day" event that are taking up the entire day, check the event. All day event only appear at the top of the time line (and just below the week view). I suspect they are not actually set up as all day, but have specific time frames assigned.
In teh screen shot below, "Sample" is an all day event; NFL: CAR@SF is not.

My father's iphone will not boot. We live in Barbados but the phone was bought in the US. Is there any way to fix this, or does he need a new phone, and is this covered by warranty?

My father has owned his iphone for almost exactly 9 months. The phone was purchased in the US when he was on holiday. We live in Barbados, but the phone should still be under warranty. (please correct me if I'm wrong). He says the phone will not boot, it is inconsistent with showing how much battery life it has and it keeps looping because it's always trying to reboot. He treats his electronics very well and the phone is in perfect condition. Is there any way that this can be fixed without him losing all the information on the phone? Or can he get a replacement phone (due to the warranty issue)?

Have you tried any basic troubleshooting
restart
reset
Restore
See user guide
http://manuals.info.apple.com/en_US/iphone_ios5_user_guide.pdf
assuming iPhone is still using iOS 5.0.1

After removing the "Live Security Platinum" virus, Firefox crashes every time I close it and it runs very slowly (v14.0.1). Is there any way to fix this?

Firefox doesn't exactly crash while I'm using it. The thing is that when I close it and reopen it, it says it crashed and offers to restore the previous session. To my knowledge, this didn't happen until after I had the "Live Security Platinum" virus and removed it. Firefox is also very, very slow. Has anyone else had this particular problem?

Hi there, sorry about your problems. It could be that the virus remover didn't fully clean up Firefox.
Try the Reset Firefox feature, which should restore it back to a normal working state without removing your personal data such as bookmarks: https://support.mozilla.org/en-US/kb/reset-firefox-easily-fix-most-problems?s=reset+firefox&r=0&e=es&as=s#os=mac&browser=fx13

TS1363 The "ipod has been detected but could not be identified properly...." message occurs when I plug it in. This started happening after having replaced the hard drive and operating system. Is there any way to fix this problem? I have tried all the

Ever since having to replace my hard drive on my laptop and also the operating system, I cannot get my ipod to work with my laptop. I continually get this message. I have tried every troubleshooting procedure repeatedly and also have tried all the posts on the support communities. Can anyone help?

Nevermind that first part as I forgot that nothing shows up for the Nano at all in Device Manager,
The 2nd half of my reply still applies:
Otherwise, try uninstalling all USB root controlllers from your system, rebooting your PC, and reconnecting your Nano. This root controller drivers will automatically be re-installed upon reboot.
B-rock

HT201272 I just purchased an album and only 5 songs fully play out of 15 songs. Is there any way of fixing this problem without having to repurchase this album?

I just purchased an album and I cannot get all the songs to play. I was wondering if there was some sort of simple fix or do I have to repurchase this album?

Franklin.s wrote:
... I was wondering if there was some sort of simple fix...
Could be a corrupt download of those particular songs...
If you live in a Region that allows re-downloading Music...
Delete the Song(s) and re-download...
See Here > Download Past Purchases
http://support.apple.com/kb/HT2519
If not... Contact iTunes Customer Service
Apple Support iTunes Store Contact Us

I purchased an iphone 4s secondhand but now i find that the person has a security feature still locked onto the phone and they are not responding to my message. Is there any way to resolve this problem.

How do I resolve an issue with a secondhand phone purchase that has a security feature link to it and it hasnt been removed therefore I cant use the phone.

Hi paisley,
Sorry, there is no way around the Activation Lock. You either need to contact the original owner and get them to turn off Find My iPhone and wipe the phone from their iCloud account, or you need to return it to the seller.
Sorry,
GB

When my Gen 6 nano fades to black the unit shuts off completely and the music stops. is there any way to fix this?

When my Gen 6 nano fades to black the unit shuts off completely and the music stops. Is there any way to fix this?

Make sure the headphones are plugged ALL the way in, meaning the white part of the headset is flush with the body of the Nano and no silver from the headphone's plug can still be seen.
You posted this in the iPod Touch forum, when you should have posted this in the iPod Nano forum.
B-rock

I have a question when I try to authorize my daughters ipod to itunes on a new computer it pulls up a email addresse I do not know and will not transfer her music is there any way to fix this Thanks in advance

When trying to authorize my daughtes ipod classic to a new laptop it pops up and asks for apple id but the email is not one of ours and it will not let me change it is there any way to fix this problem Thanks in advance

To whom does the email address belong to? Are you sure it wasn't an email address used in the past or perhaps one that had belonged to a friend of hers?
Either way, if the music on her iPod was purchased under an account not belonging to her or you, there is much you can do. Sorry.
B-rock

My daughter cant remember her password she entered in her i pod touch. Is there any way to fix this?

My daughter put a password on her i pod touch and now she can't remember what it is, is there any way to fix this??

http://support.apple.com/kb/ht1212
Basic troubleshooting steps
17" 2.2GHz i7 Quad-Core MacBook Pro  8G RAM  750G HD + OCZ Vertex 3 SSD Boot HD 
Got problems with your Apple iDevice-like iPhone, iPad or iPod touch? Try Troubleshooting 101

I upgraded from v3 to v6. Firefox Sync lost hundreds of my bookmarks - it kept all the organised ones, but lost all the unsorteds. I'm now facing an inquiry at work, and could cheerfully kill Mozilla. However, is there any way to fix this?

I upgraded from v3 to v6. Firefox Sync lost hundreds of my bookmarks - it kept all the organised ones, but lost all the unsorted's. I'm now facing an inquiry at work, and could cheerfully kill Mozilla. However, is there any way to fix this?

I did read what you posted, and will point out once more - the organised bookmarks were kept, the unsorted - the majority - were lost. I tried accessing them THROUGH sync as I couldn't find them before I started sync and thought that might help. Really didn't. Sync was only loaded with version 6, never used it on 3. Updated from 3 to 6; tried to find bookmarks. All unsorted ones GONE. accessed sync; no bookmarks. went back to three. never shifting again, version 6 is a quick trip to hell. Should have known not to trust the program to preserve bookmarks, blame myself for being so bloody stupid to trust it to keep my information safe. Moral: always save multiple backups.

IPOD touch Screen is blacked out. I charges and itunes recognizes it, only the screen remains black. Is there any way to fix this Problem. I have the latest software update and I restored it several times, but screen remains blacked out.

Similar Messages

Maybe you are looking for