IPod: when I turn it on my ipod only show Apple logo

hello I really new in this forums but I don't be too sure if here is the correct forums to post my question.
I have a 30GB video iPod, when I turn it on my ipod only show Apple logo, what can I do to fix this problem.
  Windows XP  

Try this link for computer not recongizing your ipod
http://docs.info.apple.com/article.html?artnum=61711

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