IPod will not install drivers on Windows Vista

Hello,
I am running Windows Vista Ultimate on 2 computers. One computer connects to my 60GB iPod video just fine, while the other looks for drivers and then fails to find any. I get a window that pops up saying "Insert the disc that came with your iPod" after Windows searches for drivers. Because of this, the iPod does not appear in iTunes, nor does it appear in My Computer. I have tried performing a soft reset on the iPod (Menu/Center combo) which did not work. I have also tried reinstalling iTunes to no avail. This is a brand new Windows installation and I just can't figure out why it won't work. iTunes seems to work just fine in all other respects.
I have also followed the steps in this article:
http://docs.info.apple.com/article.html?artnum=305136
Thanks,
Brian

I found these steps here: http://forums.microsoft.com/MSDN/ShowPost.aspx?PostID=1286482&SiteID=1&pageid=4
Scroll down to the quote from WickedMX.
Basically, C:\Windows\System32\Driverstore\Repository and look for a folder that starts with usbstor. You will probably have two different versions. Open the folder that is the newest version and then copy the files usbstor.inf and usbstor.PNF. Copy them to the C:\Windows\INF folder. Try installing your device(s) again and it should work like a charm!
Brian

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