Ipod will not Update "Can't unmount Ipod" message

This may be a simple answer but when I run ipod updater to get the newest fixes for my ipod, it stops updating in the middle and gives me the message "Can't unmount ipod" ???
What does this mean and what am I doing wrong??? Do I need to have Itunes running while it updates or no?/? I'm just confused thanks!
Dell   Windows XP  

I was wondering, is there a file similar to ctzapxx.exe on the installation CD for the CL audigy 2 ZS that will allow the software for the sound card to run? I get the same message as you do (no audigy 2 zs hardware found on computer) but when trying to install the core drivers. I have tried installing the core drivers manually but to no effect, still no hardware present. Therefore, I tried randomly running ctzapxx.exe from my installation CD just to see if it would run and it did, the only problem is I dont have the base drivers so it technically updated nothing. Anyone know the name to a similar CT file that would work the same way but would instead install the audigy 2 software itself? Thanks.

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