IPod will not update - Mac sees it but will not let unmount

I am having a problem that predates the 5.0 update. When I connect my iPod to my Mac (updates previously worked fine) the iPod appears on the desktop, iTunes starts up and the iPod appears in iTunes, but when iTunes shows "updating iPod", it just churns for about 2 seconds and then stops even though I have plenty of files to be updated.
If I then attempt to unmount the iPod from iTunes, I get the message "The iPod (iPod name) cannot be ejected because it contains files that are in use by another application". If I then shut iTunes down and try to unmount from the desktop, I am given the message "The disk (iPod name) is in use and could not be ejected."
I tried deleting the .ktext file as suggested in another thread, but it didn't work. Any ideas?
Oh, I should mention that since it refuses to unmount, I am unable to do a restore, because the program needs to unmount the iPod in order to work. If I launce the iPod updater and then connect the iPod, it doesn't see the iPod.

Hello Todd,
First, reboot your Mac and put your iPod into "Disk Mode" which will force your iPod to mount with your Mac. Open the Disk Utility and you will see your iPod there. Do an "Erase" - bear in mind it will delete all data in iPod. Disconnect the iPod and re-plug with your iPod, your iPod will show up on your Desktop which should allow you to do the RESTORE.

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Click the “Kudos, Thumbs Up" on the right to say “Thanks" for helping!
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IPod will not update - Mac sees it but will not let unmount

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