IPOD won't connect to Windows or show up in itunes...HELP

Have my daughter's 30 GB 5th Gen Ipod here. When you plug it into the computer with the cord, it will turn on, and charge. However I get a balloon come up that says "One of the USB devices attached to this computer has malfunctioned, and Windows does not regognize it. For assistance in solving this issue click this message." I clicked the message. It shows the Ipod in Device Manager as an "unknown device" and when you try to update the driver, it says there are no better drivers to install than the one currently installed. I have tried the 5 R's step by step several times, and that does not work. I can not restore it because it does not show up in itunes. I have tried it on other computers and it does the same thing. It plays the music she has on it, works fine, but we can not get it to connect to either computer. Her friend's Ipods connect to both our computers fine, and will download songs etc. I also have tried putting it into disc mode to see if it would go into itunes so we can restore it. Same message comes up when you have it in disc mode. I have also tried the "tap on the palm" suggestion, which made no difference at all. It just won't connect. I do have the newest version of itunes downloaded and installed.
I am at my wits end with this thing! PLEASE help me get this thing to connect.
Thanks!

Start with these articles and see if that gets you anywhere (yes I know some of these you already tried) ...
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
http://docs.info.apple.com/article.html?artnum=305136
iTunes for Windows: iTunes 7 doesn't recognize iPod
http://docs.info.apple.com/article.html?artnum=304434
iPod shows up in Windows but not in iTunes
http://support.apple.com/kb/TS1363
iPod missing in "My Computer" or in iTunes for Windows
http://docs.info.apple.com/article.html?artnum=61711
Also you might try forcing the iPod into disk mode first, then connecting it to your computer and see if that makes it show up in iTunes...
Putting iPod into Disk Mode
http://docs.info.apple.com/article.html?artnum=93651
Windows confuses iPod with network drive or hard drive and may keep iPod from mounting or songs may seem to disappear
http://support.apple.com/kb/TS1493
Also this semi-recent interesting post by a user here for a work around when an iPod is in the "recovery mode" looping state...
http://discussions.apple.com/thread.jspa?threadID=1679535&tstart=0
Cheers,
Patrick

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