IPod won't even turn on and is not recognized by itunes

I have had 3 friends with shuffles also try to get mine to work with no success. It is not even recognized by itunes. I decided to send it back since it is still covered by warranty and now Apple wants $109.00. This is insane!!! What a scam! Obviously, nobody would pay it so why even have warranty. I am so mad at apple, will tell everyone I know and will never buy your product again.

Why would Apple charge you anything if it's still covered by warranty?
Instead of posting a silly comment here on the user's forum, just contact Apple directly to find out what going on. There must be contact information on whatever document says "Apple wants $109."
Or take it to an Apple Store if there is one nearby.

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