IPod won't show up on itunes or mac, freezes, and doesn't play bought songs

Okay i have four issues with my iPod
1. It won't show up on iTunes or on Mac desktop
2. When i plug it into the USB port it freezes and say 'Do Not Disconnect'. It will not come out of this
3. Every single song i have bought won't play on my iPod. They transfer fine, but when i click on a bought song it simply skips over it
4. I authorized this computer but songs still need authorizing, and i have already authorized them
So we bought a new Mac and i plugged in my 30 GB video iPod for the first time. It showed up in iTunes then so i synced it to our new computer. Then i tried to listen to my bought songs and they simply wouldn't play. The iPod just skipped over them. I had one song out of three hundred or so that were bought actually play. Then i tried reauthorizing my new computer and getting rid of all the old computers that had been authorized. That didn't work, and the songs that actually needed to be authorized wouldn't be authorized even when i clicked on them.
So then i unplug and just listen to it as is for awhile but then i try plugging it in again and it just doesnt show up on my Mac desktop or iTunes. And the screen becomes frozen with the same message, 'Do Not Disconnect' I wait for a half an hour for it to show up and it never does. I have no choice to unplug it and then it is still frozen with that same message. Five hours pass, and it is still like that. It finally goes off and then it simply doesnt work. So i plug it in to my charger and its fine except the whole not playing bought songs business.
Please i beg if you have any answers to any of these problems HELP!!!!!

Have you had a chance to look at these troubleshooting pages? They may be of some help:
iPod's battery doesn't charge
iPod missing in My Computer and in iTunes
iPod is not recognized properly by computer when USB drivers are not installed properly or are out of date
Microsoft Support - A computer that is running Windows XP cannot detect a USB thumb drive, an Apple iPod, or an external hard disk drive
If you are using a laptop, this page might help: iPod not recognized when connected to Windows laptop over USB

Similar Messages

  • My iPod won't show up in iTunes but it does in my pc, isn't iTunes problem!

    My iPod won't show up in iTunes, but it does in My Pc. And I want to say that is not an iTunes problen, cause I have an iPod nano, and it works perfect with iTunes and with windows. My iPod won't show up in any computer at all, so I have read all the articles here in Support, and none of them give me a solution. I need to restore my iPod but I can't cause doesn't appear in the source list in iTunes. Do I have to send it to Technical Support? Please Help Me someone, cause I've been posting messages for one week now, and I haven't got an answer!! Pleaseee!!

    You can try putting it into disk mode to see if it makes it easier on iTunes to recognize it.
    To put your iPod into disk mode:
    1) make sure your hold switch is OFF (NO ORANGE SHOWING)
    2) hold the menu button and the center button at the same time for about 6-10 seconds until you see an apple logo
    3) AS SOON AS you see the apple logo, release the two buttons and hold down center and play/pause
    4) If you've done this properly you should now see Disk Mode Ok To Disconnect with a checkmark (when connected to your computer you should see Do Not Disconnect with Disk Mode at the top)
    After you have the iPod in disk mode...see if iTunes picks it up then.
    Keep me update.
    -Wyett

  • HT204406 I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have reset both devices.

    I have purchased match but when i try to play a song from the cloud on my ipad it displays a message of " cannot connect to iTunes Store" and doesn't play the song. i have rest both devices.

    I called Apple Support and they walked me through it. They told me to basically copy and paste my music to the external hard drive. (I think.) Or maybe it was they had me transfer a folder to the EHD. I don't exactally remember it was a few years back. But I tried to plug in the EHD before starting and...nothing. Still says same thing, "locate file."

  • Ipod won't show up in iTunes

    Okay, after searching through these forums, I've found a ton of possible solutions, but they do not seem to be working for me.
    Yesterday I subscribed to several new Podcasts. I connected my 60GB ipod photo and it synced just fine and loaded my new podcasts. Later that day, I imported a few more songs and downloaded some more new podcasts. When I tried to connect my ipod again it won't show up in iTunes or on the desktop. Here's what I've tried so far:
    5 r's several times. The only one I haven't done is the restore, since iTunes won't recognize the iPod, I can't restore the iPod software. I've tried to reset my iPod alot, both when it is connected to the powerbook and when it is unplugged.
    Checked cable. I think the cable is ok, because when I plug my iPod into my powerbook the ipod charges fine, but won't load in iTunes. I don't have another cable to try though.
    Attempted to put the iPod in disk mode, and still couldn't get the computer to recognize it at all.
    I'm planning on taking it to the apple store to see if I can connect it to another apple computer, but thought I'd check here first. Thanks in advance.
    EDIT: The ipod still charges and plays without any issues.

    I have had the same issue. I tried an archive and install of Tiger. iTunes did not show the iPod at first. I left the iPod plugged in to the Mac, quit iTunes, then restarted iTunes. The iPod then showed up in the Source list.
    60GB Photo Mac OS X (10.4.8) G5 Dual 2.0

  • My ipod won't show up on itunes

    I've tried the troubleshooting assistant and still no luck, can anyone help me?

    Did you try evetthing here:
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    If you have Snow Leopard, do not overlook the Additional Informatin paragraph.

  • Playlist I made on my ipod won't show up in itunes

    So! I have a new ipod touch fourth gen I did the software update recent and it just majorly screwed my iPod up more
    than anything else. I was capable of fixing the other issues by myself, but now for whatever reason after making a playlist
    on my ipod it will not show up in itunes. Recently added, recently played, and top 25 are there, just not the one I made on
    my ipod away from itunes. Any ideas and or remedies?! Much appreciated.
    -CONFUSEEEEEEED.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    or
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    Run this to help if it identifies the cause
    iTunes for Windows: Device Sync Tests
    Have you tried on another computer to help determine if you have a computer or iPod problem?

  • My songs from my iPod won't show up on iTunes!?!?!?!?!?!?!!!!!!!!!??

    I got a new laptop and i downloaded iTunes on it. Usually, I would've went to my computer but it's broken. I downloaded all my music on my computer. When I downloaded iTunes on my laptop and connected my iPod, the songs on my iPod didn't show up. I still have the songs on my iPod but now on iTunes. I tried syncing it but the songs still didn't show up. How do I fix this? I wanna replace some album artwork and stuff but I can't if my songs aren't showing up on iTunes. Help? Tnx

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities

  • Touch Ipod won't sync with my Itunes music (latest version) and....

    1) I just replaced my ipod with the touch ipod...and it won't snyc anything from Itunes (and I have the latest version)and I've checked all the drivers, programs I need, so don't have a clue as to what to do next.
    2) I'm in corporate housing and have Wayport_Access as my wireless provider. I can't get into the Itunes store because I haven't been able to figure out how to fill out all the "settings" information that's required, specifically I don't know the "router" and the "search domains" (don't have any idea what the last one is). I've gone into all the properties of the internet connections and got all that I needed except the two and when I search "help" router comes up but nothing that tells me how to identify it on my ipod and search domains doesn't even come up in help.
    HELP!

    Hello and Welcome to Apple Discussions. 
    1. Could you give some specific details of what does and doesn't happen when youy try to sync. Do you have Auto-syncing, or are you manually managing music?
    2. You don't need to enter these. Go into Settings > WiFi > and switch WiFi on. Then pick your SSID (network name) from the list that appears. Enter your WEP key/password or WPA password.
    The router details etc should be filled in automatically.
    cheers
    mrtotes

  • My Ipod won't show up on Itunes and tells me that it is either not responding or disconnected

    It started right after I upgraded both Itunes and my Ipod touch. The sync tab no longer appears in itunes and when I run a diagnostic, it does not seem to find the ipod. I've restarted the ipod, the apple and ipod service on the computer, uninstalled and reinstalled Itunes twice, and tried using a different computer to check to see if it is the cable itself but nothing seems to be helping!

    See if you missed anthing here;
    See
    iOS: Device not recognized in iTunes for Windows
    - I would start with ( not clear you unistalled/reinstal ALL Apple software)
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or              
    Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
    However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
    - Then do the other actions of:
    iOS: Device not recognized in iTunes for Windows
    paying special attention to item #5
    - New cable and different USB port.( You said "different computer to check to see if it is the cable itself " but I do not understand what a new computer has to do with the cable)
    - Run this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Also see:
    iPod not recognised by windows iTunes
    Troubleshooting issues with iTunes for Windows updates
    - Try on another computer to help determine if computer or iPod problem
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar                              

  • Ipod won't show up in itunes, but there's a twist...

    Okay, let's start from the beginning. My dad bought me an iPod for my birthday. But, since we're cheap, he got a refurbished one. It's an iPod (dock connector/3rd gen.) and it came with a split USB and Firewire cable. I plugged it in and everything was going fine at first. I ejected it after it had imported about a gig of music so that I could verify that it was working (I've had trouble with iPods in the past). I listened to it and everything was going just fine. So, I plugged it back in so that it could continue importing my music. Later, I moved the iPod and my computer informed me that I hadn't unplugged it properly. To which I shouted "But I didn't unplug it at all!" Neither my computer nor my iPod seemed to care what I thought. I frantically checked my iPod to make sure that it was still okay and, well, it wasn't. It will admit that there are 7 gigs taken up, but it doesn't recognize any actual songs. Thus begins my two-day battle with my formidable oponent: apple.com. I begin searching around, trying to find ways to fix this. I am told that I need to restore my iPod, so I click the link to discover how to do this. The article tells me to first download the latest version of iTunes. I comply. The next instruction tells me to plug in my iPod. I, being not entirely stupid, had borrowed my friend's iPod cord since I'd determined that that was the source of my problems. I plug in my iPod using this cord and after a bit, finder and my desktop tell me that my iPod is plugged in. ITunes tells me that it can't read what's on my iPod and I should restore it. I click okay and wait patiently for the iPod icon to appear in the source bar. It never does. I decide to restart my computer, hoping that this will work. It doesn't. I then resume my battle with apple.com. After some fruitless and frustrating searching (including an article that told me to restore my iPod in order to fix the problem...idiots), I find the post on this very message board where someone had the same problem that I'm having. In the responses I was given a link to an article. I followed this link and there I was told to download a Mac OS X update thingy. I downloaded this and updated (which took forever). And (surprise) nothing changed. After all of this, I decided that I would give this discussion a try. Please, help.
    p.s. - I understand that this is very long, but I felt it best to give a detailed account of all those things that I have already tried. Besides, I'm witty and entertaining...right?
    iBook G3   Mac OS X (10.3.8)  

    I'm having the same problems. Suddenly, around the end of August, my 3rd generation iPod would charge but not mount via Firewire. It worked fine away from the computer but I could no longer load songs or edit my playlists. I tried all the "Rs" plus switching cables and ports. I plugged into 4 other macs- some with no other firewire devices plugged in.
    I installed a version of Panther on one of my hard drives- no luck. I discovered that the iPod would mount with USB2.0 but that connection would not charge the battery AND the USB port rapidlly drains the battery. A full charge lasts a little less than 5 minutes and even less if the iPod is accessed.
    I was able to re-install earlier updates with the USB2.0 connection. Still no luck.
    I reformatted for both mac and windows- no luck.
    All the while, I'm reading posts on this site with others experiencing the same problems. It makes me wonder if the last update did something strange to the way the mac communicates through firewire that "orphaned" the 3rd generation iPods.
    If only I could use USB2.0 with out the battery rapidly draining I would be OK. I've posted a request to see if anyone has knowledge of a dual purpose USB2.0 cord that would "Y" into a power adapter. I haven't heard anything yet but I just posted it last night.
    Anyways, I'll be checking for responses to your post, my post and many others to see if a solution presents itself.
    I don't believe any of the suggestions are "stupid". I'm sure the vast majority of iPod users have newer models and we owners of older ones are kind of low on the radar. It is very frustrating, though. Especially, when its apparent that MANY others are suddenly having the same problem
    Thanks!
    Don't have time to spell check so I hope I don't sound stupid!

  • I upgraded from a iPod touch to a iPad. Now my playlists from the iPod won't show up in iTunes.

    My iPod still has my playlists. But when I sync with iTunes, they don't transfer over. I'm trying to export the playlists so I can import them to the new iPad.

    I'm on iOS 8.1 by the way. I forgot to update my phone information before posting.

  • Why isn't my iPod Touch (4G) showing up in iTunes or in My Computer??

    Well my iPod Touch (4th Generation) was working great until yesterday. I was trying to update the software (iOS 4.3.3) and after 4 HOURS it tells me that it cannot install the update and now my iPod won't show up in iTunes or My Computer and it is showing the screen it usually does before you set it up. I checked the Device Manager...(Windows XP) and it's showing up as "Apple Mobile Device." I tried searching for hardware changes but nothing is working...I mean I am constantly fixing the iPods of other people but this time I can't even fix mine...oh and as a side note I did restart the computer and then after a while turned it off...I tried restarting my iPod too but to no avail. Please help!!!
    Thanks!!=)

    Put the Touch into recovery mode, then it should be recognized so that you can do a Restore:
    http://support.apple.com/kb/HT1808

  • IPod nano won't show up on iTunes

    I got a new iPod nano 4GB (3G) last week and it worked fine for a while. Yesterday, I installed a new DVD burner and drivers (Memorex) in my computer and now, my iPod won't show up on iTunes. It says: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
    I unistalled iTunes, QuickTime, Apple Software Update, iPodService, Safari, and anything Apple from my computer and installed them into different folders. However, I'm still getting this problem even after multiple reinstalls AND system restore. Can anyone help me? Thanks in advance for your help!

    Hey yall, at one point I had this problem and tryed these things>>> Try putting the white cord into a different USB port.(make sure that it is not dusty(blow in it to clear it out)). The day I got my ipod nano my computer had been on and would do it(very slow) so try restarting computer and then different USB port. You may also try resetting your iPod nano if you cant fix it. To reset turn hold switch on and then off and then hold the center butten and the MENU butten together for 6 to 10 sec. Hope this helps! Let me know!

  • IPod nano won't show up on iTune

    I got a new iPod nano 4GB (3G) last week and it worked fine for a while. Yesterday, I installed a new DVD burner and drivers (Memorex) in my computer and now, my iPod won't show up on iTunes. It says: "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPod's software."
    I unistalled iTunes, QuickTime, Apple Software Update, iPodService, Safari, and anything Apple from my computer and installed them into different folders. However, I'm still getting this problem even after multiple reinstalls AND system restore. Can anyone help me? Thanks in advance for your help!

    I have the exact same problem. It connects fine, and I have the updated version of iTunes, but when I plug it in, it says "The software required for communicating with the iPod is not installed correctly. Please reinstall iTunes to install the iPos's software."
    I tried to delete iTunes completly off of my computer, but it said that, "A later version of iTunes is already on this machine. Removal cannot continue."
    I need to fix it before school starts or else I'll be bored out of my mind in English!
    PLEASE SOMEONE HELP US!!

  • IPod won't show up - firewire dead?

    My iPod won't show up on my Power Mac G4. Not it iTunes or in Finder. It does charge though. I had a M-Audio FireWire 410 that I unplugged while PM was running. Since then my FireWire devices won't show up in the computer.
    How can I find out if my firewire ports are dead?

    Here's my offering:
    Thought you could use this info about getting FireWire to work!
    First, you should always Repair Permissions in Disk Utility before and after any update; I would do that now. If you installed your update with FireWire plugged in, your Mac may not recognize it anymore.
    Try resetting your FireWire ports by disconnecting all FW devices, shut down your Mac and unplug it from AC power (wall socket) for 30 minutes. plug it back in and try FW.
    If that did'nt work, download the combo update from this site (yours may be corrupt), not Software Update, disconnect all firewire + USB devices except keyboard + mouse, Repair Permissions, re-install update, Repair Permissions again + try. Yours is the 10.3.9 Combo update. Others reading, download the Combo that applies to your system.
    If that still did'nt get it Zap the PRAM. While restarting Mac hold down the following key combo Command-Option-P-R. Keep holding those keys down till you hear the second start-up chime, then release.
    For those of you with Macs that are not PowerBooks or iBooks, a bad internal battery can cause FireWire to not be recognized, so make sure it's good!
    Good Luck!
    Cheers!
    DALE

Maybe you are looking for

  • HP G62-455TX Graphic Card malfunctio​ning

    Problem is the laptop screen flickered and went off several times, displaying error message that AMD crashed. I reinstalled the drivers replacing the older with the older version and then with the latest version given on the website. But in both case

  • How to allow create different transaction type for different customer

    We are using CRM 7.0 now. We have two types customer, one is sap customer, the other is potential customer. We want to distinguish the two types customer. And user can create all transaction (for example: quotation, opportunity, activity) the sap cus

  • Viewing PDF in mobile devices

    If you create a Pdf using Indesign, import into Acrobat Pro and add text etc.....if you then save the Pdf to email to customers, the text entered using Acrobat Pro does not show in mobile devices!

  • Photos disappeared in migration to new Mac

    I've learned a lot from reading this already but don't see my specific problem so here goes. My old iBook was dying so several months ago I bought a new one and moved everything over to the new machine using FireWire. However, iPhoto 6.06 on the new

  • Wierd Album Ordering With The New Artwork

    With the Artwork view (the middle one of the three)... When im playing music on shuffle, when the song skips to a particular song, it moves that song up to the top of the list of the songs for that album. So instead of having the tracks sorted by Alb