Is Adobe Acrobate Pro 9 still supported? Are the updates to this program being uninstalled by Adobe

Hi Kent,
http://helpx.adobe.com/acrobat/kb/end-support-acrobat-8-reader.html may help,
Thanks!
Eshant

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Acrobat Pro XI - can't find the trail in my programs

I followed instructions, never got the last screenshot shown. I went through every step, even repeated them, still no icon on my desktop nor does it appear in my programs. What am I not doing?

I am using Windows 7.
I did a full reboot, then I went to the control panel list of programs and it was not there. I opened the Download assistant for the third (maybe 4th) time and went through the process again. This time the "Set up" window opened which had not happened at the conclusion of the download process the last times I tried it I have no idea if it was a glitch in my system, or your process.
Yep, it totally worked this time, I have an icon on my desktop and on the start menu. Thank you for your help, Regardless of what it was, the forum being available helped me get through the process! Nice set up!

Adobe Reader & Acrobat Pro Extended 9.2 are now available

Hi all,
Note that Adobe Reader & Acrobat Pro Extended 9.2 are now available
http://www.adobe.com/support/downloads/new.jsp
Or simply go to Help / Check for updates in order to get the latest build available.
The Adobe® Acrobat® 9.2 Pro Extended update addresses critical security vulnerabilities while providing more overall stability.
APEX 9.2 also includes the support of Inventor® 2010 and several 3D bugs fixes.
Hope it helps
Best Regards
William Gallego
A3D QE Team

RESOLVED!!!
The private data of the DEVMODE data structure may be corrupted when you use raw mode to print a document in a 32-bit application on a computer that is running a 64-bit version of Windows
http://support.microsoft.com/kb/930627
After installing the above patch, it works like a charm.

Adobe acrobat pro is not supported on this architecture

adobe acrobat pro is not supported on this architecture i have cs4 me

I had this problem yesterday. An odd thing had happened, and a folder within the FCP had been corrupted somehow and was broadcasting that it was a .mov file, when it was in fact a folder.
The folder in question was the "MacOS" folder within the FCP application file. I created a new folder, moved the contents of the corrupted folder into the new folder, deleted the corrupted folder, and renamed the new folder MacOS.
And it works again.
Thanks to Zebulun, Jon Chappell, and Shane Ross for helping find a solution...

Adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid"

I recently had my macbook pro logic board fail and had to purchase a new macbook pro (expensive reinvestment after only 3 years but that's another story).
Anyway, all of my cs4 upsell products loaded just fine, except adobe acrobat pro 9 keeps telling me "the serial number I entered is not valid." After contacting adobe thru chat several times, here is the info I got back: my serial number IS valid, I still can activate 3 more times (deactivation was not an issue in this case), the final answer was the cs1 server (my previous version before cs4) is no longer available which basically renders my version of acrobat unusable. Is that really the case? Now that I have a new computer I can't use that software any longer it was working fine on my old laptop? Why did all the other software load okay? Did I miss something or is buying another upgrade neccessary?
ps: using Macbook Pro with MacOS X.8.5

Indesign, Illustrator, Photoshop, Dreamweaver are all working just fine. I haven't needed any other apps yet since the reinstall. Install actually worked fine too for Adobe Acrobat Pro 9.0 but when I try to open anything in it I get the Software Setup Screen and it wants me to enter the serial number for the product, when I do it says the serial number is invalid. I included a screen shot below with the serial number removed so you can see. In chatting with adobe, my rep said it is a valid number (obviously since it worked fine on my other apps), but the server for CS1 is no longer available and since I have an upsell from CS1 they cannot offer me support and to take my question to the forum board, so here I am.

Valid Acrobat Pro XI still requires activation after 30 days

I already asked a similar question in a different sub-forum, but i was recommended to make a new thread here.
The problem is this:
We need to deploy Acrobat Pro XI to computers that are 100 offline. We used the Adobe Customization Wizard XI to make a customized install for Acrobat Pro XI. We entered the serial number and used the "Grant Offline Exception" button on a computer with Internet access, which worked fine. The ISX_SERIALNUMBER property is successfully added to the mst.
Adobe Support has earlier told me that all that is needed for offline activation to work is to have the ISX_SERIALNUMBER set in the mst. Still, Acrobat complains after 30 days that it needs to be activated. Is there some other magic that the "Grant Offline Exception" button does to the installation package that i need to be aware of?
The way the installation is run is:
we run setup.exe
setup.exe (i assume?) uses setup.ini
setup.ini contains:
[Startup]
RequireOS=Windows XP
RequireMSI=3.1
RequireIE=7.0.0000.0
Require64BitVC10RT=1
CmdLine=/sl"1044" /sall /rs
[Product]
msi=AcroPro.msi
vcrtMsi=vc_red.msi
vcrtDir=VC10RT_x64
Languages=1033;1044
1033=English (United States)
1044=Norwegian (Bokmal)
CmdLine=TRANSFORMS="AcroPro.mst"
[Windows XP]
PlatformID=2
MajorVersion=5
MinorVersion=1
ServicePackMajor=3
[MSI Updater]
Path=WindowsInstaller-KB893803-v2-x86.exe
So the bottom line is that i would like to know if this way of running the installation is correct, and also exactly what the "Grant Offline Exception" button does.
Thank you

Thanks for replying.
We are not ghosting the installation, it's a normal installation using the standard files from Adobe.
The installation process is as i described above.
I tried using the wizard again now, granting the offline exception with it, and saving it as an mst. According to point 4.2.7.1 in 4 Installation Workflows — Enterprise Administration Guide, this should occur: "The Wizard validates the serial number and saves the exception inside the MST."
I can not for the life of me see any references in the mst that an offline exception exists. PRESERIALIZATIONFILEPATH is not mentioned in the property table or anywhere else in the mst either.
All further help (if possible) will be much appreciated!

I bought Adobe Acrobat Pro XI full version but the serial number given to me is invalid

I bought Adobe Acrobat Pro XI full version and the reseller sent me a serial number but when I install an error message says the serial number is invalid.
The reseller claimed it is Adobe's problem not theirs.
Adobe website is very confusing that I am not able to send an email to ask for help.
It has been a week since I bought it and I am still not able to enjoy the program.
How do I go about getting Adobe attention on my problem ?
The reseller is:
Digital River, International SARL
98 Boulevard Du Prince
L-1724 Luxembourg, Luxembourg
They replied my email as follows:
Unfortunately, we do not handle the customer service for Adobe Systems, Inc.

Ok, thanks for that. If the serial doesn't work, you will indeed need to contact Adobe. But here are some things to try first.
1. Does it refer to a QUALIFYING PRODUCT? If so, enter the serial number of the OTHER product, not the one you just paid for.
2. If you are copy/pasting the serial, try typing it. If you are typing it, try copy/pasting it.
3. Make sure what you purchased matches what you downloaded. For instance, check you didn't buy Acrobat Standard and try to install Acrobat Pro. Or that you didn't buy a Mac product for use in Windows. And so on.

Safari 5 and Acrobat Pro 9 Still at War?

Is it still not possible to use Acrobat Pro 9.4.6 as the Safari 5.1.2 browser. It's running on an iMac Core i7 and 10.6.8. Do I still have to dumb Safari down to 32 bit?

Hi mullenanthonyj ,
Thank you for posting on the Adobe forums, firstly you would not be able to install Acrobat 9 over Acrobat 11.
Secondly Adobe does not recommend installing two versions of Acrobat together on one system, i might create unexpected behavior in functionality
Thanks,
Vikrantt Singh.

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?

I would like to buy Adobe Acrobat pro 9 from ebay. The product was not deactivated, since the pc and the company no longer exists. Can I buy and activate the product ?
(There is no possibility to ask Adobe. The chats are not working. No other contact is available.)
http://www.ebay.de/itm/Adobe-Acrobat-9-PRO-Win-Vollversion-/141450672967?pt=Software&hash= item20ef1dfb47

http://helpx.adobe.com/x-productkb/policy-pricing/transfer-product-license.html describes what must be done by the buyer AND the vendor. If you both cannot comply, the license cannot be transferred.

I accidentally signed up to download the Windows version of Adobe Acrobat Pro but I actually want the Mac version. Help please!

I accidentally signed up to download the Windows version of Adobe Acrobat Pro but I actually want the Mac version. Help please!

Downloads available:
Suites and Programs: CC 2014 | CC | CS6 | CS5.5 | CS5 | CS4 | CS3
Acrobat: XI, X | 9,8 | 9 standard
Premiere Elements: 13 |12 | 11, 10 | 9, 8, 7
Photoshop Elements: 13 |12 | 11, 10 | 9,8,7
Lightroom: 5.6| 5 | 4 | 3
Captivate: 8 | 7 | 6 | 5
Contribute: CS5 | CS4, CS3
Download and installation help for Adobe links
Download and installation help for Prodesigntools links are listed on most linked pages. They are critical; especially steps 1, 2 and 3. If you click a link that does not have those steps listed, open a second window using the Lightroom 3 link to see those 'Important Instructions'.window using the Lightroom 3 link to see those 'Important Instructions'.

Missing all export options in Adobe Premiere (can only export to final cut pro xml). Where are the options?

Missing all export options in Adobe Premiere (can only export to final cut pro xml). Where are the options?

There never was a trial version of FCP7. The application was only ever sold as part of the Final Cut Studio suite of applications. You might still find copies on eBay.

How do I add a functional "submit button" to a pdf form in Adobe Acrobat Pro XI ? I created the pdf form in Adobe Forms Central.

How do I add a functional "submit button" to a pdf form in Adobe Acrobat Pro XI ? I created the pdf form in Adobe Forms Central. It's for an online Diet Questionnaire. After people complete the form I'd like them to click "SUBMIT" and the completed form will be emailed to me.

This can be a bit confusing because Acrobat 11 comes with the desktop app that allows you to create simple PDF forms without having a FormsCentral account. Some people find this helpful, but you need to understand that when you generate the PDF form, it is Reader-enabled by Acrobat. In order to edit the form further in Acrobat, you have to create a non-enabled copy of the form. You do this in Acrobat by opening the form and selecting: File > Save a Copy
and opening the copy. It is not opened automatically.
You can now add a button and set it up to submit by email, either using a "Submit a form" action or the submitForm JavaScript method. You can set it up to include just the form data or the entire PDF, and will want to use a mailto type URL. Submitting the form to the FormsCentral server has a number of important advantages over email (much more reliable, more secure, etc.), so you might want to consider it.
If the form needs to be saved with Reader versions prior to 11, then you will need to Reader-enable the document. In Acrobat 11 you do this by selecting: File > Save As Other > Reader Extended PDF > Enable More Tools

When I OCR two versions of the same document and then compare th documents in Acrobat Pro XI, I usually get the message that there are no changes to mark. However, I know there a quite a few number of changes. I raised this question more than a year ago

When I OCR two versions of the same document and then compare the documents in Acrobat Pro XI, I usually get the message that there are no changes to mark. However, I know there a quite a few number of changes. I raised this question more than a year ago, and the response I received had to do with the quality of the OCR and the scans of the documents. However, if I use Acrobat Pro XI to save the same documents in Word and then run a comparison in Word all of the changes are marked. When a PDF is saved as a Word document in Acrobat Pro XI, is a different OCR module being used than the one used in Acrobat Pro XI for text recognition?

OCR is only for recoginition of the image / picture of text provided by an scanner.
Content typed into a Word file which is converted to a PDF is (in Word and in PDF) *not* an image or picture of text - it is the digital text. So, no OCR involved.
When the "digital" (renderable) text of a PDF's page content is exported to Word no OCR is involved.
When a PDF's content is from the image output of a scanner and this is a picture of text then OCR comes into play.
If this content is exported to Word before doing OCR then it is the image that is exported to the Word file.
Once OCR is performed it is the OCR output that is exported.
OCR output is (always will be) impacted by "the quality of the OCR and the scans of the documents".
Regardless "Compare" is based on a Word file output to PDF1 then edits to the Word file followed by an output to PDF2. You use Acrobat Pro to do a compare of PDF1 & PDF2.
Paper 1 scanned to image 1 to image 1 in PDF1 that gets OCR 1 and
Paper 2 scanned to image 2 to image 2 in PDF2 that gets OCR 2
being processed with Acrobat Pro's Compare can certainly be done.
But - well you've described what can be observed.
Be well...

Following the Acrobat Pro 11 upgrade we lost the Adobe LiveCycle Tools. How do I get them back?

Following the Acrobat Pro 11 upgrade we lost the Adobe LiveCycle Tools. How do I get them back?

Or you install the previous version to use LifeCycle from there. Other wise you should just develop your forms in Acrobat directly (or Forms Central if you prefer -- I would do in Acrobat). LifeCycle had some advantages, like dynamic forms, but I would guess most folks never took advantage of these features.

Acrobat Pro 9 & XI both installed on Mac. How can I uninstall Acrobat Pro 9 & not affect Acrobat XI?

Adobe Acrobat Pro 9 and Acrobat Pro XI are installed on the same iMac with OS X 10.8.5. How do I safely uninstall only Acrobat Pro 9 without affecting Acrobat Pro XI?
When I first installed Acrobat Pro XI, I thought maybe I was suppose to leave Acrobat Pro 9 on my computer.
So now I have both Adobe Acrobat Pro 9 and Acrobat Pro 11 installed.
I see no benefit to having both installed. I want to uninstall only the Acrobat Pro 9 and not Acrobat Pro XI.
I am not sure that I can safely uninstall Acrobat Pro 9 without affecting the functioning and files for Acrobat Pro XI.
I started to uninstall Acrobat 9, but I stopped when I saw a warning in a little window.
I went to the "Acrobat Uninstaller.app" file in the "Adobe Acrobat 9 Pro" folder and double clicked it.
The Acrobat folder for Acrobat XI Pro came up with the file "Adobe Acrobat Pro.app" selected
I manually selected the "Adobe Acrobat Pro.app" file in the "Adobe Acrobat 9 Pro" folder.
When I clicked on "Adobe Acrobat Pro.app" for Acrobat 9 a window with a warning came up. So I stopped.
"Uninstall will remove files, folders, and preferences installed by Acrobat from your system.
There is no undo available. User data files and directories shared by other Adobe applications will not be removed."
Should I go ahead and click [Uninstall]?
I don't think it will delete my pdf files.
Will this affect my Acrobat XI operating &/or preferences? Will Acrobat XI still function correctly?
What do I have to do to safely have just Acrobat XI on my computer without Acrobat 9?
Thank you for any help.

I am trying to uninstall, I tried to uninstall, but I got the following message when trying to uninstall: "Invalid Application. The application selected was not a valid Acrobat application for this uninstaller. Please rerun the uninstaller." Acrobat 9 installation suddenly stopped working
Can you help?

Is Adobe Acrobate Pro 9 still supported? Are the updates to this program being uninstalled by Adobe

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