Is anyone going to admit the Bluetooth 4.0 problems?

This is maddening.  I have been shuttled from one company to another, logging several hours on the phone and running to the Verizon store to try different phones with my bluetooth helmet that was working fine prior to the January update I received. No phone that has been updated with Bluetooth 4.0 works the way that it used to with my devices, including the brand new Motorola headset I bought just last week.  Below is a synopsis.  Sure would like ONE of the companies involved to say "Yes, there IS a problem, and we ARE working on it!"  Is that too much to ask?
<Duplicate content removed for cross posting violations per the Verizon Wireless Terms of Service.  See https://community.verizonwireless.com/message/948963#948963 the original message.>
Message was edited by: Verizon Moderator

Most likely NEVER.. << comment removed to comply with Verizon Wireless Terms of Service >> I'm taking matters into my own hands now. Verizon Corp Headquarters are right up the freeway from me. Gonna see how far I can get upstairs to the penthouse and see what kind of answers I get. This is ridiculous. I have NEVER know Verizon to be this horrible about rolling out updates on their best selling phone. Been with VZ since before it was even called VZ. That's about 13-14 years. I'm not threatening, I just want to know why they are charging these exorbitant fees on every service and not giving what I've paid so much to them for?  I know.. I know.. but wish me luck.  Otherwise, I'm changing carriers when my contract is up in January, I guess. (not that they care)
Message was edited by: Verizon Moderator

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