Is ATP check possible in Service Order for Sales Item?

Hi All,
My question, is ATP check possible in Service Order for Sales Item? My requirement is that when i create a service order in the web UI with a sales item and drill down to the item level, i see the schedule lines assignment block but w/o any Confirming date, so i want to know whether the ATP check is happening or not. For example wen i create a sales order in web UI with a sales item and drill down into the item level, the schedule line AB shows me the Confirming date checking the ATP. But this is not happening in case of service order. So kindly suggest the reason and clarify my query. Thanks
Regards
Sridevi

Nobody can help me???
Please.
Thanks

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SERVICE ORDER for SALES ORDER quantity

Hi gurus,
i have the next problem.
I have a sales order item that trigger a service order (CS). The problem is when i enter quantity 10 in sales order.
It appear this message:
"Due to technical reasons, you can only create one service order for a sales order item at the moment in service processing."
Can I do a sales order with quantity 10 pieces and the service order with 10.????
It's possible to customize that funtionality??
Only one ???
Thanks very much

Nobody can help me???
Please.
Thanks

Contract determination in service order for PPR items

Hi Experts,
Contract data is not being determined for some items in service order. All these items are assigned to product list in service contract using product range or PPR.
1) PPR is created with the type "sales contract"
2) In the categories section assigned the relevant category ID's
3) PPR is assigned to the service contract under product list.
4) Service order is maintained for contract determination 'D' - determination both at header and item level
5) When a service order is created I see that expected items are not showing the contract data.
Any suggestions - any specific setting I am missing
I found a SAP note for same problem in previous versions of CRM. (5.0 to 5.1)
but we are on BBPCRM 6.0
Thank you
Ram

Hi Shalini
                i am trying to create a service ticket from WEB IC by confirming Account and Ibase and then creating service request and able to save without error.
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if i open the service ticket in CRMD_ORDER and go in change mode if i click process action button next to error, this will disappear. but it comes when i assing a ibase to the request, so its working only when i create.
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Copy Control Issue- Service Order to Service Confirmation for Sales Items

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I have a scenario where in my service order, I am entering both items Sales Relevant Items and Service Relevant Items(screen shot of the service order attached)
The Service Order gets saved, now when I am creating the service confirmation as a follow up document to the Service Order, I am getting the below error for the sales relevant item
Since I have not maintained copy control settings for my sales relevant item in my service confirmation I am getting the above error when copying, the reason for me not maintaining the copy control settings is that the sales relevant item is not required for the service confirmation, what steps do I need to perform so that my sales relevant item does not get carried to the service confirmation transaction type
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Kind Regards
Atul

Hi Gobi,
I do not want the sales item to be copied to my service confirmation, then could you please advice what functional configurations I need to make
I have removed the copy item category settings, I have also removed the Define Item category determination when copying
Kind Regards
Atul

How to execute ATP check and update schedule lines for existing sales order

Hello all,
After stock quantity has been updated, wed like to perform ATP check and update schedule lines for sales documents which have not been delivered yet.
Is BAPI_SALESDOCUMENT_CHANGE useful to do so?
If so which fields should I set X?
At the moment, I called BATCH INPUT and execute ATP check.
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Yuko

Hi arnab
one way of achieving your requirements is
after creating the sales order you can execute the SALEs order MRP using MD50 transaction enter the order # and MRP control parameters 1,3,1,2. and execute.
Ensure the following before MRP.
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2. Material master with valid MRP data.strategy group having MTO strategy.
after sales order MRP you will get the schedule line created for the components
also MRp will create the cpacity requirements as we run the MRP with Lead time scheduling.
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Reward your points

Restriction of user status in service order for billing due list

Dear CRM Experts,
I have configured status profile for service order as OPEN,INPROCESS and Completed and have assigned this to the service order transaction type.
Now once i save a service order without errors ,the system is automatically generating abilling document in billing due list TX:BEA_DL_01 even though the user status assigned to it is OPEN ,INPROCESS AND COMPLETED.
According to our client requirement ,a billing document has to be created in Billing due list if the User status assigned to it is COMPLETED only.
Please suggest the solution.
Bye,
Madhav

Hi Nanda,
As per your last reply, for some Service Orders you are unable to change the Status. Can you have check whether those service Orders are error free?
Sometimes, when there are errors in service orders or in 1Orders you cannot change the status from In Process or Open even when you have released certain Items.
Hope this helps.
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ATP check with including puchase order

when we create SO with ATP check to reserve the qty of the currenct stock, we also want to know the future qty of purchase orders so that we can clearly know the supply and demand of these materials.
so we use ATP check with including purchase order, that users can reserve the qty of open GR purchase orders.
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Hi,
If the business wants to confirm the sales order quantity against the incoming purchase orders, then this always happen. The issue can be resolved only by rescheduling the sales order by running V_V2 everyday.
Alternatively you can suggest the business to exclude the purchase order from availabilty check(AC) in t.code OVZ9 and include shipping notification in it. When the vendor sends some materials confirmation, the purchasing can add the shipping notificatoin details in the purchase order and can create Inbound deliveries for goods receipt. By this way, only when the vendor ships the goods, the quantity will be taken into AC.
Regards,

RBA GATP check is not getting invoked for Sales Order

Hi Everyone,
RBA GATP check is not getting invoked for Sales order.
I maintained the configuration settings for 'Rules-Based Availability Check', APO general settings (check mode, check instruction), carried out integrated rule maintenance, Rule determination for the combination of order type & product, associated the check mode to product master. Also maintained all the settings in ECC towards Req class, Req type, checking control etc.
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I would expect that system would propose the same material in an alternate location where we have stock through RBA.
Request you to share ideas on this.
Regards,
Avijit Dutta

Hi Avijit,
You should used No Checking Horizon in Checking instructions and also Check your rule control settings.
What you have defined in 1st and 2nd steps. Check whether product substitution is carried out or Location Substitution.
Thanks,
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Hi Experts,
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Hi All,
I tried using LSMW to create service orders, but I found out from SAP that batch Input is not a supported channel to load business data into the CRM system anymore! So can anyone suggest me a better way to mass create service orders?
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Delta update for Cube : 0CRM_PRI - Service Orders and Confirmations: Item

Dear experts,
For Cube : 0CRM_PRI - Service Orders and Confirmations: Item
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2. Service Orders: Item Data : 0CRM_PROI
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Regards,

Hi,
you can use DTP's to laod data from ODS to cube .. it will take deltas ..
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Regards,
shikha

Service order from sales order

Hi, can anyone advise the following? I created a service material with strategy grp 84 so that during SO creation, this will also generate a service order automatically. However, there is info message saying there's no configuration profile for this material.
I do not want to setup a configurable service product. Can anyone advise how i can overcome this message? I am only interested in creating a service order for a non-configurable service product.
Thanks
PP

Hi,
Please check your material master if check box - "material is configurable" is active. This check box is in Basic data 2. Also check if classification view is active for your material. Also check in Basic data 1 , if any configurable setting is available.
If any of these settings are active than deactivate themt.
If it does not work than check your "requirement class" settings. Go to TA - OVZG . Go to details of your class type,
check field "Configuration" , if it has value as '+' means configuration is mandatory. Change this value.
If you dont know your "requirement class", than go to Procurement tab in sales order. Get the requirement type from there.
Go to TA - OVZH and get your requirement class based on requirement type.

How service order and sales order are linked to Service notification

Hi I want to link a specific service order type and a specific sales order type to a service notification how to do that. Please help me out

The sales order to service order link is also there in table AUFK
AUFK-KDAUF (sales order number)
Sales order
Also check document flow of the sales order for the item in question:
If the item is a a service item then

Creation of service order from sales order

Dear gurus,
I am creating a service order from sales order. the system is asking me the variant configurations for the said material.
But i dont want to use a configurable material. I want to use a general material withour variant configuration and generate a service order using predefined tasklist.
Please help!

Hello Prashant,
if you do not want to use configurable materials in sales order:
make sure the material cannot be configured (material master view 'basic data2')
make sure the customizing for the item line does not require configuration (remove the 'configuration strategy' in the customizing for the item line)
Link your sales material to your task list using transaction OISD
If you do not wat to configure your task list as well, just make sure it is not linked to a configuration profile.
Does this help?
Nicolas

Is ATP check possible in Service Order for Sales Item?

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