Is CPA Cache refresh linked with ftp or file pooling process in XI?

Question

Hi,
I have a file to file scenario using Transport protocol as FTP in XI 3.0 SP 15.
When we try to sends some file using ftp protocol where we are using
FTP  connection parameters
Server                          = <CORRECT IP>,
Port                               =  21 ,
User name                <CORRECT NAME>,
Password                  <PASSWORD> ,
Data Connection           = Active
Connection Seq          = None
Connection Mode          = Permanently
Transfer Mode            =   Text
Processing Parameters
Quality of Service    = Exactly Once
Pooling Interval        = 1 sec
Processing Mode    = delete
File Type                   = Text
File encoding           = utf-8                 
The problem we are facing like some time the ftp is not working even the file is present in the location for pick up. If few files are stacked up to be collected then when we are using CPA Cache refresh in Full mode manually then it fetches all the files from the location but the problem is that ,we have a time constraint for this process to be completed in just 60 seconds if we are not able to pick up a  file in 60 Secs then the file will be treated as invalid.
So I just want to know how Manual CPA CACHE refresh in full mode generally solve the problem.
Next if more files will be stacked up then cache refresh also failed to solve the problem and more cache refresh result in NOT pooling any other files in XI including the above discussed flow.
So,in anyway Cache refresh linked with ftp or file pooling process in XI?
Please assist me in correctly understating the whole problem and what solution could be put to solve this.
Thanks,
Satya
Edited by: Satya Jethy on Mar 14, 2008 12:28 PM

Answer 1

Hi Suraj,
  If you see my query i have mentioned that the pooling interval is 1 Second.
If we are not able to pick the file with in 60 Secs as this is a  real time scenario so the file will be treated as a invalid file.
Moreover this problem is happening some time.
I have also checked the component monitoring it is saying everything is ok as because we are receiving the file with out any error and the file transfer is also success.The only problem is that it is not collecting the files from the given location.
Hope i make you understnad the problem .If not please revert back i will try to explain once again.
Thanks,
Satya