Is is possible to get a new iPhone 5c for free when I've bought a defective iPhone 5c?

Is is possible to get a new iPhone 5c for free when I've bought a defective one on September the 30th?

If you purchased your phone directly from Apple, in the US, you have 30 days from the date of purchase to return it for a no questions asked refund. 14 days in the rest of the world. If you make an appointment at the genius bar, & the genius bar determines your phone is defective, they will replace it on the spot. Whether the replacement phone is new or refurbished cannot be determined, as all replacement phones come in a white box. However, given how new the iPhone 5C is, most likely the replacement will be new, & not refurbished. Those are your options.

Similar Messages

  • Is it possible to get a new iphone 5 battery

    How can I get a new iphone 5 battery

    Hello there, Dee lips.
    The following link takes you to the iPhone Service Answer Center which provides specific details on how and where to get service for your iPhone:
    Apple - Support - Service Answer Center
    http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
    If you are not located in the United States, the pulldown on the upper left side of the screen will let you choose your location and provide you with your region-specific information.
    Thanks for reaching out to Apple Support Communities.
    Cheers,
    Pedro.

  • I just bought a new mac book pro, do get the new lion upgrade for free? i bought it about 4 days ago

    plz help do i get lion for free since i just bought my mac book pro 4 days ago?

    http://www.apple.com/ca/macosx/uptodate/

  • Can you get a new ipod touch for free if got stolen or lost?

    so guys, i would really appreaciate the support from the community, and i do thank you all for helping out in answering this question.
    i would like to know the when you know this would happen, why it would/would not happen, where did you get this info and how was it resolved

    thanks for answering my questions cliftonfromrichmond and lllaass
    @cliftonfromrichmond somethimes getting over things can occur alot of things situations. i had a friend who has been kicked out of the house for a reason, losing the apple product. it is not to get over with when it cost almost $300-$400 and don't forget everything in life is not for free. if you think i am wrong, why don't u ask a family to see how they treat their situation, if they were to lose the apple product. don't u say getting job and then go spend what ever you want. its not right! people nowadays are getting homeless due to spending and everything should be fair to the client. even though your try to save look at it this way the person needs to pay their university fees, food, clothes and all of the essential items"Get over it and move on" to me that sentence really hurts my friends feelings and myself. you think money is from a tree and you would just take. well,NO! use some common sense here. i don't want to be argressive or anything but like seriously, that is just too far, to me a youthful person would come and type that up. saying to move get over it. that is just really stupid of you to type that like seriously. i have learnt through out my experience to listen to mature adults. and it is my business due to that fact that he is living with me and this question is my FRIENDS question and i am answering his question right now!
    @ lllaass well that link incorrect i do apologise. to find the call apple store. first type in the search bar 'lost and stolen' and when you scrool down you will see 'lost and stolen' please contact your apple store immediately. sorry if the quote is not exactly 100% but thank you

  • Is it possible to get a new iPhone instead of an old iPhone 5 with paying the difference?

    I have an iPhone 5 that recently has a problem with the battery, but today it stopped working.
    I am living in Lubbock, TX, and there is no Apple store near by.
    I would like to now about the possibilities of fixing the phone or replacing it with paying the difference, and I would like to know if it is possible to send the phone to the store by mail instead of coming by myself.
    Best regards,
    Hussain S.
    <Email Edited By Host>

    See if your phone qualifies for a battery replacement here: https://www.apple.com/support/iphone5-battery/
    If so, follow the contact links and see what your options are for getting it repaired.
    You will get your existing phone repaired (on occasion it would be replaced, but with the exact same model).
    If you want a different iPhone, you will have to sell your current one and purchase a new one.
    ~Lyssa

  • How can i get a new ipod touch for free? i broke the screen of my old one

         i recenly was going on an interview and i dropped my ipod touch and cracked the screen
    . what can i do? my mom broke her ipad, the one with the camera. and she got a new one!
    will apple do the same thing for me?

    You can take your iPod to an Apple Store and ask, but they are not obligated to replace your iPod when you caused damage via an accident. Most likely you'll need to pay for the replacement.
    Good luck.

  • If my iphone isnt working well and keeps crashing can i get a new iphone, if my iphone isnt working well and keeps crashing can i get a new iphone

    my phone is having alot of problems. it keeps crashing, shutting off, cant receive some calls, goes straight to voicemail, battery usage is terrible,i restart my phone maybe 8 to 10 times a day.would it be possible to get a new iphone?

    If it is under warranty and defective, then they will replace.

  • Can I get my cracked screen replaced for free

    Is it possible to get my cracked screen replaced for free? Please help me on this one. I am new to apple products.
    Thanks

    A broken screen is not covered by the warranty. However, sometime the Genius at an Appe store will exchange it at no cost. Otherwise the exchange cost is:
    Apple - Support - iPod - Repair pricing
    Make an appointment at find out.
    Apple Retail Store - Genius Bar

  • I plan to buy an iphone 6 from New York. I am from India and shall be using the phone in India. Is it possible to get an unlocked iphone from the store? If yes, how much would it cost?

    I plan to buy an iphone 6 from New York. I am from India and shall be using the phone in India. Is it possible to get an unlocked iphone from the store? If yes, how much would it cost?

    It is going to be months before any unlocked iPhone 6s will be available.
    Also be aware that the iPhone purchased in the USA will only have warranty service in the USA. Any warranty service will require you to bring it back to USA.

  • What is the best way to get the new iPhone/ iPhone 5

    What is the best way to get the new iPhone/ iPhone 5 when it is released. I want to get the phone as quick as possible. If i order it on The first day of pre orders will i get it on the same day as the release in stores? I'm on an unlimited data plan with AT&amp;T. Because the new iPhone will most likely have 4 g data will I loose the unlimited plan?

    Apple has not made any announcement.  We are not allowed to speculate on this forum.

  • My iphone5 unlock button is not working. Can I get a new iphone 5 and then trade that in for the new iphone 5s?

    Exactly what the title says.
    My unlock button got to the point where it does not work literally 80% of the time. I've dealt with it throughout the past couple of months and I've been too lazy to lazy to go to the apple store.
    I was planning on visiting the apple store about this issue and I've been told that I would be able to receive a brand new iphone 5 as long as I'm still under the warranty. I purchased the iphone 5 last year sept 10 (pre-order) and got it on Sept 21 i think....so I'm not sure which date is when my warranty will be over.
    Is it possible if I can get a new iphone 5 and trade that in + the difference of iphone 5 and 5s and receive the 5s?
    Just wondering. If I cant, then I guess I will stick with the iphone 5 for another year.

    Hi jehims,
    You will only be able to get a replacement for the iPhone 5.....
    But sounds like you need to get to the Apple Store soon, like yesterday.....
    Cheers,
    GB

  • After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    After moving from Canada to the US, getting a new iPhone 5C, and restoring my backup from iCloud, I can't update my apps. I get an error message that my account is not valid in the Canadian App store and I must change to the US store. How do I do that?

    Change here:
    Settings > iTunes & App Stores > Apple ID: > View Apple ID > Country/Region.
    You must have a verified billing address & be located in the country whose store you are trying to use.

  • How many times do you get a new iPhone because of manufacturing  defects, before you can ask for an newer model?

    How many times do you get a new iPhone because of manufacturing  defects, before you can ask for an newer model?

    yofromoslo wrote:
    How many times do you get a new iPhone because of manufacturing  defects, before you can ask for an newer model?
    You don't.  Apple's warranty provides for replacing your device with an identical model (same model, carrier, capacity & color).
    And you aren't getting a new iPhone.  You'll be getting a remanufactured iPhone, which has gone through a more thorough inspection than any new iPhone ever does.
    If you want a newer model, then trade-in or privately sell your current device and use the proceeds towards purchasing another device.

  • I had to get a new apple ID for my Iphone and delte the old account,but now i can not update the apps I had installed from my old Iphone and could I transfer the music albums I bought to this new apple account as well ?

    could you please get back to me as soon as possible , there is an update I have been anticipating for a about two months now and it  is coming very soon.

    This is a user to user forum; there is no one from Apple here to get back to you. Apps and music are forever associated with the Apple ID  account they were purchased with. There is no way to transfer them to a different account. That is why Apple lets you change the email address associated with your account without having to get a new account. If you didn't do this, but instead got a completely new account, you are out of luck. You can still go back to the old account and just get a new email address for it.

  • I recently lost my iPhone, how do i get my contact list from my last back up on iTunes into my android phone in the meantime before i get a new iPhone?

    My iPhone was recently stolen and i had all my contact phone number which i need quite urgently on the spare android phone am using in the in, how do i get my contact list from my last back up on iTunes into my android phone in the meantime before i get a new iPhone?

    Hi If you have them on your PC, just copy them and you will need to enter, each one on Android phone by typing, them in. Cheers Brian

Maybe you are looking for

  • What's happening with my iMac hard drive?

    I was on Disk Utility the other day, and a message was displayed on my screen. It said... "This drive has a hardware problem and cannot be repaired. Back up as much data as possible and replace the disk. See an authorised Apple dealer for more inform

  • The operation cannot complete because there isn't enough memory (RAM) available? Anyone had this issue?

    I was working on a file, closed it briefly, then reopened it but didn't open and continued to get the message that I don't have enough memory. The file is not huge at all. 41.3 MB Anyone had this issue before? Need help soon. Need to send this file t

  • Escalation date and time

    Hi experts, I am pretty new to workflows. I just need one information. If I open the tcode SWI1, and give the workitem ID, I go to another screen, where there is a CONTAINER tab, that lists the details of the workitem. There are 2 fields ESCALATION D

  • Management Internal Control MIC

    Can anyone help me with MIC Management internal control? any document or guide would be appreciated.

  • IDES 4.7 Installation under Windows 2003 Enterprise Server, Xeon 64 bit

    Dear all, we are just trying to install IDES 4.7: IDES 4.7 Installation under Windows 2003 Enterprise Server, Xeon 64 bit But the installation break with error Message: Error 5 (Access is denied.) in excution of a "NetServerGetInfo" function, line (2