Is it factory unlocked????

i-Phone 3GS (3.1.3)
I believe I do own a factory unlocked i-phone 3gs(gift), but I don't know how to verify it. Phone was purchased in UAE (Dubai) and I am using it in India. Is there any way to find out whether it is originally factory unlocked or not? Is it safe to update my phone to the new firmware update ver4.2? Will it cause any trouble?
Thanks for any help!!

All iPhones purchased from official sources in the UAE are sold as officially unlocked. So, if you obtained your phone from an officially source your phone should be officially unlocked & updating software or restoring your phone will have no affect on the unlock.

Similar Messages

Factory Unlocked or not - and the way forward..

Okay, so a few weeks ago I bought two iPhone 5’s while on vacation in Dubai. We moved to the middle east earlier this year and I was aware of certain phones not having facetime on them and all that, so anyway, went to a store and the guy said they were factory unlocked iphone 5’s. Paid the man, went home.
Yes I should have bought them from the official Apple store and all that but hear me out. This is where my doubts about one of the phone’s being “official factory unlocked” stem from.. The black one, mine, is probably factory unlocked as I can see the cellular data settings and everything. In the white one, my wife’s phone, I can’t see the cellular data settings, and so had to Google the alternative way of setting up the APN, etc. Did it through a website that does it for you, and voila! Data was working just fine for her as well. (btw just to add, her phone says LTE on/off mine says 3G on/off – we live in Bahrain and there’s no 4G for iPhone here anyway as the networks don’t support it).
My question here now is.. with iOS 7 coming out – will we (more importantly, SHE) be able to upgrade to iOS 7 without having any issues? And more importantly, if the cellular data settings are still blocked, will websites such as unlockit help me get APN settings on iOS7 – or is this affected by which version of iOS you’re using etc.
These are our first iPhones, and we’re loving them – we could well go and try to get her phone changed because a friend knows the store’s owner. But if there won’t be anything to worry about in the future, should we just chill? It will be a mini-headache sending it through courier and asking him to either give us the money or give us a factory unlocked phone or whatever. In either case, when the hew iPhone comes out we will definitely be pre-ordering and getting it delivered to our London address.
Any help would be appreciated guys!
Expert advice needed please. Thank you for your time!

Wouldn't have said it if not true
There is no Apple presence in Bahrain for iPhones ,support is carrier based
UK number is
(44) 0844 209 0611
or maybe 020 8433 4600 ( thanks to saynoto0870 )
if that helps they may well tell you
or anther ME state see list here
http://support.apple.com/kb/HE57

Factory Unlocked on T-Mobile: iMessage & Facetime Both Verified As Activated But Do Not Work

Hardware: Iphone 4
OS: 5.1.1
Factory Unlocked
Network: T-Mobile (USA).
Hi all.
Like many I am having a problem getting iMessage & Facetime to work, however, the unique problem I seem to be having is that while both iMessage & Facetime report back that they are activated, neither work.
Anything attempted to be sent through iMessage fails to send. Standard SMS/MMS is only available. Iphone users attempting to send me iMessages are only able to transmit via SMS/MMS as well.
Facetime will not connect to anyone. Every attempt is met with an immediate "Call Failed." prompt on both my end and the Sender's end.
I am completely miffed as up until this on my other iPhone, a 3GS running 5.1.1 also on T-Mobile, there were no problems with iMessage or Facetime (unofficial tweak)
Thus far I have done the following which has yileded no success:
- Delink my Apple ID from iMessage & Facetime > Turn off Services > Turn off Phone > Restart > Reactive Services > Relink Apple ID > Reactivate and Verify iMessage & Facetime.
- Hard Reset (Power + Home)
- Change DNS to 8.8.8.8
- Remove my Apple ID > Turn off Phone > Restart > Reactivate & Verify iMessage and Facetime w/o linking Apple ID (Phone no. only).
I'm at a loss at this point. Does anyone have any other ideas? It cannot be a factor of Tmobile as Tmobile plays no factor in iMessage & Facetime ability, they are both network agnostic features as I understand. Additionally, both these features work on my 3GS.

At another users suggestion I:
Disabled both iMes & FT, turned off wifi, rebooted, and then enable both without wifi.
Waited 15 minutes to activate
No dice. They both required me to enter my Apple ID, gave the me the warning about charges for text message to activate, waited 10 minutes and again both reported as activated.
Tried sending an Imessage and it failed (both with Wifi off and then Wifi on). I have not tried Facetime but I expect more of the same.
As a final measure, I reset the phone, restored and re-activated which did not solve the problems.
Immensly frustrated at this point. Does anyone have any other suggestions?

I am using the iphone 4s in india now. i bought it from canada (factory unlocked). But here in india. when i put my vodafone sim in 4s. It only shows th name of the carrier but dont show the range towers. i tried airtel and reliance carriers also.

I am using the iphone 4s in india now. i bought it from canada (factory unlocked). But here in india. when i put my vodafone sim in 4s. It only shows th name of the carrier but dont show the range towers. i tried airtel and reliance carriers also.but the result was same. now what can i do??

BobbyLe wrote:
I could not follow the AT&T instruction because my network (Optus) doesn't have anything as username or password or dial-up phone number. The only parameter I needed to key into Mobilink (the software I am running on the S10 is the APN which is: connectme that's it no number, no PIN, no password, nothing else.
How do I tell Windows to do that?
*99***1# <--- the number to call
at+cgdcont=1,"ip","connectme" <----- the string to put in the advanced field of the modem

I have a factory unlocked iphone 4 that is jailbroken and i want to restore it but it gives me an error code 21 when it is on and an error code 1602 when in DFU mode. is there any way around this???

i just baught my first iphone and it is a jalbroken and factory unlocked version of an iphone 4 running ios 6.0.1. I dont like the fact that this phone might potentially be illegal with the "jailbreak" so ive been trying to restore it back to the factory unlocked settings, but every time i do i get error codes. when it the phone is running normally i get an error code 21 and when i try to run it in recovery or DFU mode i get either a 1601, 1602 or 1604 error code. please help!
Microsoft Windows 7 x64 Home Premium Edition Service Pack 1 (Build 7601)
Gateway NV78
iTunes 11.0.1.12
QuickTime not available
FairPlay 2.2.32
Apple Application Support 2.3.2
iPod Updater Library 10.0d2
CD Driver 2.2.3.0
CD Driver DLL 2.1.3.1
Apple Mobile Device 6.0.1.3
Apple Mobile Device Driver 1.63.0.0
Bonjour 3.0.0.10 (333.10)
Gracenote SDK 1.9.6.502
Gracenote MusicID 1.9.6.115
Gracenote Submit 1.9.6.143
Gracenote DSP 1.9.6.45
iTunes Serial Number 001ABCD80B980CB0
Current user is not an administrator.
The current local date and time is 2013-01-03 12:06:39.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Video Display Information
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
Intel Corporation, Mobile Intel(R) 4 Series Express Chipset Family
**** External Plug-ins Information ****
No external plug-ins installed.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name:    {3684E32D-4846-436A-B1F8-95238FCB0EFA}
Description:    Broadcom NetLink (TM) Gigabit Ethernet
IP Address:    192.168.1.37
Subnet Mask:    255.255.255.0
Default Gateway:    192.168.1.1
DHCP Enabled:    Yes
DHCP Server:    192.168.1.1
Lease Obtained:    Thu Jan 03 11:10:09 2013
Lease Expires:    Fri Jan 04 11:10:09 2013
DNS Servers:    192.168.1.1
Adapter Name:    {00BC4D36-12D6-4016-8BC0-DB5C01069066}
Description:    Intel(R) WiFi Link 5100 AGN
IP Address:    0.0.0.0
Subnet Mask:    0.0.0.0
Default Gateway:    0.0.0.0
DHCP Enabled:    Yes
DHCP Server:
Lease Obtained:    Wed Dec 31 16:00:00 1969
Lease Expires:    Wed Dec 31 16:00:00 1969
DNS Servers:
Active Connection:    LAN Connection
Connected:    Yes
Online:        Yes
Using Modem:    No
Using LAN:    Yes
Using Proxy:    No
Firewall Information
Windows Firewall is on.
iTunes is NOT enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was successful.
Connection attempt to purchasing from iTunes Store was successful.
Connection attempt to iPhone activation server was successful.
Connection attempt to firmware update server was successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2013-01-03 11:50:45.
**** Device Connectivity Tests ****
iPodService 11.0.1.12 (x64) is currently running.
iTunesHelper is currently not running.
Apple Mobile Device service 3.3.0.0 is currently running.
Universal Serial Bus Controllers:
Intel(R) ICH9 Family USB Universal Host Controller - 2934. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2935. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2936. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2937. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2938. Device is working properly.
Intel(R) ICH9 Family USB Universal Host Controller - 2939. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293A. Device is working properly.
Intel(R) ICH9 Family USB2 Enhanced Host Controller - 293C. Device is working properly.
No FireWire (IEEE 1394) Host Controller found.
Connected Device Information:
Sox’s iPhone, iPhone 4 (GSM) running firmware version 6.0.1
Serial Number:    8003494TA4T
**** Device Sync Tests ****
Sync tests completed successfully.

SadisticIron wrote:
i just baught my first iphone and it is a jalbroken
Buzz! Thank you for playing!
Discussing jailbroken devices is forbidden here by the Terms of Service.
You can not get help here.

My brother used his Verizon Wireless SIM to activate my factory unlocked iphone 5s. Now, I can't access the cellular data network option to change APN settings for my new carrier. Already tried configuration utility and factory resets.

So as the title says, after I got my iPhone 5s from apple, factory unlocked, my brother used his sim card in it for a moment to allow it to be registered and usable on WIFI until I made it to Japan. Now that I have a data SIM card, I have to input specific APN settings, which are located in settings>cellular>cellular data network, however, cellular data network is not available as an option. I have reset the phone multiple times with and without backups and with and without the new sim in the phone. I have also used the configuration utility to try to put the APN settings in the phone. I contacted Apple and they didn't really have an answer as to what i should do. My brother checked his Verizon account and my phone does not show up as one of his devices, so right now I'm stuck with and incredibly expensive iPod. Does anyone have any idea what I can do to remedy this? I am unable to contact Verizon via telephone myself as I have no phone service. Any help would be greatly, greatly appreciated.

You only have to clone your mac when using certain cable modem. You don't clone your mac when using dsl.
Greetings from Northern Ontario, Canada

I got a factory unlocked iphone4 in istore in chennai, the mobile is not supporting the network and i get a error message in my itune stating that the SIM inserted in this iphone does not appear supported

plz help . .

Then it isn't a factory unlocked iphone. Take it back to the store to have them look at it.

TS3694 i factory unlock my iphone 3gs and was on ios 6.1.2 and updatednit to 6.1.3 with itunes and the phone got lock again at activation screen. i try downgrading to 4.1 with baseband 5.13.04 and want to upgrade back to 6.1.2. pls help me

i factory unlock my iphone 3gs and was on ios 6.1.2 and updatednit to 6.1.3 with itunes and the phone got lock again at activation screen. i try downgrading to 4.1 with baseband 5.13.04 and want to upgrade back to 6.1.2. pls help me

Sorry, downgrading the iOS is not supported by Apple, thus there is no official way to do so. Your phone was re-locked to the carrier it was originally locked to because you hacked it to unlock it. Apple's servers detected such & re-locked your phone. You need to contact the carrier your phone is locked to if you want to get it officially unlocked.

The unlocked IPhone 4S models will not be available until November, Why is that? Why would Apple do that? I should be able to buy a factory unlocked Apple iPhone 4S when it comes out! Why is my interests being put last and Sprint, Verizon

The unlocked IPhone 4S models will not be available until November, Why is that? Why would Apple do that? I should be able to buy a factory unlocked Apple iPhone 4S when it comes out! I travel all over the world, and so that is why I need one like that. It is unfair to the consumer, and frankly turning away customers like myself willing to pay high dollar to Apple for their product, who can I speak with to complain about this, because I know their are factory unlocked iPhone 4S' sitting in a warehouse somewhere just waiting to be shipped, and I want one. I know why, cause Apple signed contracts with each carrier so the carrier could increase their sales making customers sign 2 year contracts, I get it, I own my own business, but the delay of releasing factory unlocked ones is just not right and I should be able to buy one without having to buy it over in the UK where it is unlocked when it comes out right away, I should be able to buy it in my own country! These business practices we practice in the US need to stop, their is a demand that needs to be met with consumers like myself who don't need subsidized iPhone's with 2 year contracts with carriers and don't mine paying full price for an unlocked one, it is unethical in a sense, forcing the customer to buy it with a carrier contract and NOT giving the customer the option to buy it full price and own it themselves, OR, making the consumer wait a month for that option to be available. THEY SHOULD BE RELEASED AT THE SAME TIME!!!!!! THAT IS THE RIGHT THING TO DO!!!!!!
Apple can contact me and I will proudly pay for one. But making me wait a month for an unlocked one, puts AT&T, Sprint & Verizon's interests before mine, and that is not right, for it is MY money that keeps you guys in business, so my best interests should come first!!!!!!!!!!!!!!!!!!!

I understand your frustration, but when any form of rationing is required you have to prioritise. The number of unlocked vs packaged phones will be quite small and the number of unlocked buyers wishing to upgrade immediately will be smaller still. Against this you have the corporations sharing $billions between them.
It would, you're correct, have been fairer to release all at the same time, but fairer doesn't come into it: it's business.

Apple Banned me, because of a very weird problem with my "Factory Unlocked"

Hi Everybody! Im having a very weird problem with my unlocked iphone 4.
First of all, i would like to apologize because of my english, is not very good. My native language is Spanish.
Well.. Im from Mexico, and here we can buy the iphone Unlocked on the Apple Online Store.
Here's my problem. Apple has exchanged my iphone 3 times.
I returned the iphone the first time because the screen was totally yellowish, other than that everything was working great!, that was by the end of September.
On October 20th, i recieved my second iphone, and then a bigger problem started .
Before i continue, let me give you this information: here in Mexico we have basically 3 cell phone companies
1.- Telcel
2.- Movistar
3.- Unefon
OK, now on october 20th, i recieved my second iphone, and then procced to activate via itunes using my UNEFON sim card (microsim).
And every time i tried to activate it, only got this message onscreen:
http://i148.photobucket.com/albums/s2/jorgelomeli/Screenshot2010-10-29at24915PM. png
I though something was wrong with my brand new factory unlocked iphone 4.
I have 4 more simcards from my brothers (they all had iphone 4 too)
I tried telcel sim card, and i could activate my iphone. Then i insterted the Movistar microsim, and it worked too!! But then when i put the Unefon sim, the itunes logo inmediatly appears on the screen asking to activate on itunes, and when i tried that, the only response i got was the image above saying " The Simcard inserted on this iphone does not appear to be supported"
Weird thing here is, that, when i put my Unefon sim card on my brothers iphone 4, it worked great! on all of them, internet 3g, phone, wireless , evrything!
I called apple support, and they exchange the iphone for another one.
I recieved the third iphone on October 29. Last friday. and guess what? SAME PROBLEM! different serial number, same week production (week 42) but exactly the same message on itunes.
Very, very frustrated, i called apple again, and after 1 hour with thechnical support, they told me " We are sorry, but we can only offer you, your money back, NO MORE EXCHANGES FOR YOU"
I said why?... i dont want my money back! i want an UNLOCKED iphone!, but they refuse to give me another iphone.
When i asked techincal support, why my unefon sim card worked great on all three of my brothers iphone but not on mine, he just told me, "I really dont know, i guess they just got lucky" ****, this answer put all my trust i had on apple products for years, right on the garbage.
Since they refused to give me another iphone, i accepted my money back, and inmediatly after i finished the call, i asked my brother to buy me one more time an iphone 4 using his name, and his credit card. Now i have to wait until November 8-12 to recieve my new iphone, hoping this time i get a REAL UNLOCKED iphone, and not a partially unlocked iphone.
btw. i even went to Unefon costumer service and bought a new prepiad line, with a new microsim, just to be 100% sure that this problem is not because of the sim. And again didnt worked on my iphone, but it worked on any of my brothers iphone4.
Serial numbers of the 3 iphones:
79039C0U* (this one worked great with Unefon, only problem was yellow screen)
85042GR4*
81042FJB*
What do you suggest me? any info would be really aprecciated
FYI i also restore 4 times the last iphone and nothing seemed to work, i use 3 different computers, Macbook Pro, iMac, and an Hp with Windows 7, and the same message on all three computers.
Wierd thing also, one of my brothers bougth an iphone 4 this last week too, but he bought the 16Gb not the 32Gb. His iphone production week is 42 also! and when i put my Unefon sim in his iphone works great!
I dont know what else i can do, I just need to have faith that my new iphone coming this november will be real unlocked, but what if i'll recieve an iphone and then the same problem?? time for android? just kidding really guys, what can i do? anyone with similar problem like me? i dont wanna use Telcel or Movistar, i wanna use Unefon, and thats why i bought an Unlocked iphone
btw: jailbreak is not a solution for me, because i always like to use legal software on all my apple products, and because of the warranty.

According to http://support.apple.com/kb/HT1937, there are two official carriers in Mexico (Movistar and Telcel) and neither carrier offers an unlocked phone.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S.

I had already update mi new factory unlocked iPhone 4S to iOS 5.1.1 and I still having problems with "invalid sim". I'm from Argentina and here we don't have official service. PLEASE HELP ME, WHAT CAN I DO??? In Argentina is too expensive an iPhone 4S. Please I need help to continue believing in Apple. Thanks a lot. If anybody speak spanish better.

Was it purchased from an official Apple Store, not a reseller? Only Apple Stores sell official factory unlocked phones. The others sell hacked to unlock phones, and the unlocking is unstable.
Try these steps, as needed:
1. Reset phone - press both home and on/off buttons for at least 10 seconds until the Apple logo appears.
2. Settings > General > Reset > Reset Network Settings.
3. Replace SIM card (and reset network settings again)
4. Restore Phone in iTunes using a backup
5. Restore in iTunes as new, without using a backup

Hi I bought a factory unlocked phone from Dubai but I'm using it in india. But it still doesn't have FaceTime option in settings . is there a way to get FaceTime on my phone without jail breaking .. Pla help guys

Bought my iPhone 4 from Dubai even though it's a factory unlocked phone I don't have a FaceTime button in setting so I'm wondering is there anyway I can get the FaceTime with out jail breaking my device it's working on iOS 4.3.5 , I read so much about getting it after u jailbreak Ur phone u get FaceTime but can I get it with out jail breaking my device as I'm using it in india please reply guys

iPhones purchased in the UAE do not have FaceTime installed and FaceTime will not appear regardless of where the phone is taken.
Jailbreaking will void your warranty with Apple, may permanently render your phone unusuable, and will eliminate the possibility of getting help from Apple or its forums including this one.
If you want FaceTime on an iPhone, sell that phone and purchase one from one of the authorized iPhone dealers in India.

HT201407 Hi, I have a iPhone 4 IOS 6.1.3. I'm trying to factory unlock the iPhone, every time i restore it iTunes, it gives me a error "Cannot connect to activation server at this time, please try again in a bit" am I doing something wrong?

hhjmgjh

Is there a SIM card in the phone?
How are you trying to "factory unlock" the phone?

Can I buy a factory unlocked Iphone 5 at an Apple Retail Store if I am not from the US. but visiting, will they still sell it to me?

I am from Trinidad and Tobago however, I want the iphone 5 but i can't pay for it online since the billing address must be Amrican. Can I buy a factory unlocked Iphone 5 at an Apple Retail Store so I can just pop in my nano sim card?

Welcome to the Apple Support Communities
You can buy an iPhone 5 at an Apple Retail Store to use it wherever you want with the carrier you have

How can i tell if my phone is factory unlocked

i have a 3gs. i'm trying to figure out if it's factory unlocked

Put in a Working Active SIM Card from a non-original phone carrier of this iPhone, if it makes cell calls then it is unlocked. If you want to challenge the unlock, then Restore the iPhone Firmware with iTunes on computer. If factory unlocked then my first sentence here will be correct. If not factory unlocked you will not even be able to activate unless you have Original Carrier SIM.

I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4. so help me

I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4.

jatpri1730 wrote:
I have Iphone 4 and its lock from at&t, but my contract is getting over in short time. And no longer i want to use this service. So after contract gets over its my right to get factory unlock my iphone 4.
Unfortunately, AT&T does not provide unlocking.
Stedman

Is it factory unlocked????

Similar Messages

Maybe you are looking for