Is it normal for the fans to run at 5500RPM at all times??

Tekserve in NYC seems to think so.
My MBP's fans always ran the way they should. Low speed and low noise until the processors got hot. Ever since I got the hard drive swapped out at Best Buy, the fans got loud immediately and stayed that way. I took it back to BB and the guy was sorry he couldn't fix it, but he did install a program called Fan Control in his attempts. The program doesn't work, but it does indicate the fans' speed, which is always between 5200 and 5500RPM.
I posted here and got some suggestions, which didn't help, unfortunately:
Many months later, I got the chance to take it to Tekserve, who are supposed to be Apple gurus. After they held the laptop for two weeks, they not only didn't fix the problem, but they tried to convince me there there wasn't a problem to begin with. I have to say, I was insulted by that. They obviously were trying to save face by not admitting that they didn't know how to fix the problem, but at least the Best Buy guy was honest. Tekserve didn't have to make me feel I was a loon who was seeing UFO's or something.
Interestingly, they refunded my $140 diagnostic fee. Fair, but why do that unless they felt they didn't do their job?
Anyway, enough about that experience. Does anyone have any ideas about what the problem may be with these fans? Or better yet, does anyone know of a good Apple repair place in New York City?

Set up an appointment with a "Genius" at whatever location is most convenient to you. This will cost nothing.
It is possible that one or more temp sensors were damaged when the hard drive was swapped, or a cable for one or more was not re-connected properly. Again, this is another reason to trust only Apple with your Apple product (DISCLAIMER: Even Apple can and does mess up a job like this from time to time ).
If I were in your shoes, and provided the Apple Genius can offer no help, I would take it back to the shop that replaced the drive. They are the ones that messed it up (and make no mistake; it was messed up by the replacement), and they are the ones that should fix it free of charge!
EDIT: Don't go in expecting this right from the start, but there is the possibility that the Genius will have an in-house tech crack the case and look for loose connections, etc. If the problem is nothing more than an overlooked connector not put back in place, it may cost you nothing. Now that I think of it, I do recommend that you boot to the "Hardware Test" utility that is on your "Software Restore" disk #1, and look for fan/sensor errors. Insert the disk, then hold the "D" key when you hear the startup chime. This will give you some ammo when dealing with either the Genius or the shop that replaced the drive, or both. -s

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