Is it possible to exchange a broken (on the inside) iphone 5 for a new one for a small price?, Is it possible to exchange a broken (on the inside) iphone 5 for a new one for a small price?
Mine won't answer, it wont turn on, i tried asking a specialist and he said apple used to exchange recent iphones for second-hand ones for around 300€. Is it still the case?
That is one option.
If no longer under warranty, another option is taking it to an independent cell phone repair shop.
Another option is trying to sell it as is and use the proceeds to purchase a new iPhone.
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What is the price of new screen for mac air 11'', coz mine is broken
what is the price of new screen for mac air 11'' in singapore, coz mine is broken, the lcd crashd, whatever
You may have to check local official authorized Apple service providers for a price or estimate on the cost of repair parts and labor; there may be other companies than those officially listed in the locator page here http://www.apple.com/sg/service/ in the Singapore area, that can do the job. Be wary of those not Authorized or Certified, since these may not use the correct parts or may not be properly trained in the repair procedure.
In the case of a computer still under offiical original or extended Apple warranty, when accidental damages cause need for a repair, be sure to get the damage fixed in an authorized repair facility so as to keep the remainder of the offiical warranty in effect. Unofficial repairs by unqualified persons can void the remainder of a factory warranty; while the damage may not be covered at all, the rest of the computer could retain coverage if it is repaired correctly using Apple trained and authorized service personnel and original equipment parts.
So, be sure if you find a shop that can do a repair, that it won't make matters worse by performing inexact or sub-par service; and if the computer no longer has an official warranty on the remainder of the unit (outside of the accidental damages not covered anyway) you may be able to find a good display, new or used, and have another service company replace the one in your MB/Air. Depending on what build year-model MB/Air 11" you have, the parts may vary; so be sure to research whoever can do this job, so it may be done correctly.
There are independent authorized Apple repair agents with certified technicians who use correct parts, so maybe you can find one in your region; at least to initially research the costs involved in restoring the MB/Air.
Not sure which model you have, but for something out of warranty or damaged in a way to no longer be covered, you may see what may be involved in doing a repair or parts swap, yourself; the following may be helpful in restoring this model.Or give you an idea, should it be too technical for a DIY fix.
MacBook Air Repair - iFixit:
http://www.ifixit.com/Device/MacBook_Air
However that works out...
Good luck & happy computing! -
Hi, I have had my ipad air for about a month. The other day I took it out of its cover and it was splintered from the top with downward cracks. It is new and under warranty so I rang the support team. They told me that it would cost about €120 but could be repaired on the spot and they made me an appointment at the local genius bar. I got there and they told me that I had dropped it or banged it or something. I said I had not, they insisted that I must have done. I repeated several times that I had not - it was obvious they did not believe me, they said I must have done. They then told me they never repaired or replaced broken glass in any ipads, that the man on the 'Support' had been wrong. They always replaced the whole ipad at a cost of €300. I was devastated at not being believed and at the amount of money they were asking for. I left and rang the support again. I was told their system was down but to call on monday to get a quote for the reparation, I could send it to my home insurance company and they would undoubtedly cover the repair. I asked how long this was all going to take because, I was in the middle of a big project and this was taking up my time, and also I needed the ipad for my work. They told me it would be done in a minute. I rang on the Monday and I was told it would take up to 5 days to send but probably it would arrive sooner (it is now thursday, I have received nothing). I then rang my household insurance, a big company - and they told me they had never heard of such a cover. I asked if this was because I had a very basic policy, they said, no it wasn't that - I didn't have a basic policy I had quite thorough policy, but they didn't know of a policy in any comany that would cover this sort of damage. I was stunned - yet again I had been given false information and false hope by apple. Yet again I was let down. I then decided to do a further investigation on the internet and discovered a long trail of comments on Apple Forum of people who have also had splintering and cracking of the ipad air glass for no reason whatsoever. Some have commented that the glass could be thinner in order to reduce the weight, some have said that the splintering could be caused by a weakness in the casing at the top where it is plastic (the ones that take sims) that might make it more flexible and therefore liable to crack.
All of the posts and complaints on the apple forum and elsewhere seem to point to a design fault. However throughout all this I have been mislead by apple support staff constantly who all say different things, I have virtually been accused of lying by denying that my ipad received any kind of impact by apple staff and I have been left feeling incredibly frustrated and upset by the total lack of any kind of real help by Apple. All this despite being acomplet apple user in my business for the last 25 years, where I have never come across this attitude towards me as a customer before.
When the screen on my iphone broke, it was because I fell in the street while I was talking on the telephone, it flew out of my hand and smashed on the pavement. I was rolling around in agony, while my son was holding up the smashed telephone wailing 'Mama, you've smashed your iphone!!!' This of course, I blamed on noone but myself - it broke because it fell, I paid an arm and a leg without protest to get it repaired.
This is not the case with my new ipad air. It has splintered for no good reason at all - and noone at Apple seems to want to help me or to care!
I would really appreciate it if someone could tell me if there is anything else I can do to ge this matter resolved?If it was a refurb replacing one that was under warranty, the warrany is good until the original warranty expires or 90 days from replacement, whichever is longer. In either event, it should still be covered if you've only had it for a month. (assuming you're in the US here). You can try to restore it as a NEW device rather than restoring from your backup, but this sounds like a hardware failure... I think. I'm not sure what you mean by "the top half of the screen slides". If you mean only the top half is touch sensitive, how can you determine that? You wouldn't be able to slide to unlock if that were the case...
Sorry, I'm a little confused by that description. -
my iphone is broken,and i came to store to change a new one today. When I come home, I found I lost my backup and may be mistake is made during before backup.The information in my previous iphone is really important for me? how can I get the backup back?
If you don't have a backup then the only possible solution is to go back to the store and see if they can get your old phone and create a backup of that. I know very often that Apple employees will wipe the returned iPhones clean before shipping them back to wherever they ship them.
When you say your old phone was "broken" does this mean it is dead and won't turn on?
Do you have a Time Machine backup of your computer, or a clone that might have this info on it?
Other than that I hate to say you may be out of luck. Time Machine and/or a cloning program performed regularily will inevitably save your a** in situations like this.
Good luck
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I have an iPod classic that syncs my entire library, I'd like to buy a smaller iPod, maybe a Nano for the gym. Would I need a 2nd iTunes library? Is that possibly, I mean for one person to have 2 iTune librarys/accounts?
Woodblock 3 wrote:
Would I need a 2nd iTunes library? Is that possibly, I mean for one person to have 2 iTune librarys/accounts?
In other words, no. You don't need another iTunes Library for your new iPod
Another iTunes Library, that's only if someone elses music is mixed in with yours and you want to create another Windows user account with their music in it.
The iTunes Library is the master vault containing all your content, from there you create playlists or smart playlists specially tailored for the smaller iPod's storage requirements.
For instance if the iPod can hold only 2,000 songs, then you create a smart playlist based upon those rules/limitation. Plus what type of music you like.
You have a incredible degree of control with smart playlists, they update automatically so you only set the conditions for what goes into them. Including content from other created playlists and smart playlists.
Then, when you hook up the smaller iPod, it has it's own sync options, "all of your music and playlists" or "only select playlists" So you use the second option to select just the smart playlist you tailored for the new iPod.
When you hook up the iPod Classic, only it's sync options are used, not the new iPod ones.
I hope I explained it better this time. -
My socket plug for my charger has broken from no fault of my own, can I get a new one for free?
The plug that you plug onto the socket has broken from no fault of my own, cAn I claim for a new one?
Take it into Apple with your iPad and they will evaluate the plug
and replace if it has a manufacturing defect. -
The LCD for my macbook air model number MC965LL/A (purchased 2011) is broken , where can I get new one and what is the part number for it ?
You can find them at vendors like ifixit and instructions to install.
http://www.ifixit.com/Mac-Parts/MacBook-Air-13%22-Mid-2011 -
Hi can anyone help please I need a new charger for my iPad 2 as the original lead that came with it has broken can anyone tell me where I can get one from and what is it I'm looking for as I have tried loads and they not working thanks
This one is good:
http://store.apple.com/us/product/MD836LL/A/apple-12w-usb-power-adapter -
I backed up my ipad to the cloud as it had a broken screen so I swaped it out for a new one and now I cant restore because the new Ipad has IOS 6 and my back up is 6.1! This is what I get for buying an Ipad twice in a week because of a broken screen? $500 the first buy and then another $299 plus tax for the swaped out one that I can't restore with my backup data.
I assume that you will have to set up as new since it will not let you restore from the backup. Then after you set it up, you can restore from the iCloud backup. The backup should not disappear be use you are setting this device up as new. Your backup should still be in iCloud.
However, after you activate the iPd and update the software, you will have to erase the device in order to restore from the Cloud backup, that is the only way to get to the iCloud backup.
Copied from the article that linked you to this discussion ....
Resolution
Update your device to the latest version of iOS to be able to restore the backup. -
yesterday I purchased a new ipod classic to replace one that had worn out. The price was $179. I wonder if I am eligible for the extended warranty for $59. Can't seem to navigate through the apple support option to get answer. Anyone know?
Put in the serial number but was not offered an extended apple care plan. I guess if you purchase a new one because your old one is out of warranty you get a deal for $179 but you don't get a chance for an extended warranty. You don't get a new box or earbuds, just a brand new iPod. Good deal but since my first died under warranty, got a new one for free, second one I smashed the screen and got a new one for (I don't remember) and now the hard drive went and I paid $179 for a new one, I was hoping to get an extended warranty. But I guess not...
Thank you! -
My iphone 5 screen broke, can i take it to the apple store and get a new one for free if i turn in the one with the broken screen? can someone help me?
iPhone model
Out-of-Warranty Service
iPhone 5
$269
iPhone 4S
$199
iPhone 4, iPhone 3GS,
iPhone 3G, Original iPhone
$149 -
（no physical damage, buy it just for 14 months,now broken, no light ) I want get a new one for free!!!
Take it back to where you bought it from.
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My Iphone 4s is broken and a friend of mine told me if i get it to an apple store in NYC they will give me a new one for free. Is that true?
If whatever is wrong with your phone falls under the hardware warranty, Apple will replace your phone, with a refurbished unit, at no cost to you. Make an appointment at an Apple store.
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My insurance company replaced my stolen iphone 4S with a new one, will the apple store allow me to exchange it for an iphone 5 and pay the price difference?
The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
You would need to ask that directly to Apple. Apple is not here nor does Apple answer questions here.
To return an iOS product requires a valid receipt. You have 30 days to return an iPhone. The iPhone must have all original packaging & accessories and be in new condition. Apple may charge a restocking fee on a returned iPhone.
If the iPhone was bought from a 3rd party, their regulations for returns would apply. -
Can i swap a broken iphone 4 for a new white one?
can i swap a broken iphone 4 for a new white one?
No, you cannot. The only option you have is to sell the old phone to someone (i.e. Craig's List, eBay) and purchase the white one. You can either try to purchase subsidized somewhat or purchase outright. Any warranty or out of warranty exchanges at Apple are for the same size, color, model of phone you bring in.
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