Is it really possible to upgrade from a Treo 650 to a Treo 750?

I am not a very happy customer at the moment, but any help would be greatly appreciated. I upgraded from my old Palm Tungsten to a Zire, then to a Cingular Treo 650, combining three devices into one. I have since discovered that the Treo 650 seems to have a faulty transmission mode, as I can rarely be clearly understood by whomever I call. Am on the second (or third, I have lost track) and continue to have the same problem. I get five bars of reception but can't be understood on the other end. A bit of a problem when one is trying to call 911. Am constantly told I am "breaking up". The repair shop says it "Can't duplicate the problem". OK, then I do not want to give up all the info I have stored in the fool thing, and the 750 seems to have a different system, so I thought I would try that. All the stuff I could find seemed to indicate it wouldn't be a problem to upgrade. When the 750 arrived, I tried to install the software from the CD on my Windows XP computer. No dice. Setup encounters an error and closes. Can't even look at the files, because setup tries to run any time I access the CD. From any drive.  Gave it to my girlfiend to check on her computer, and the CD seemed to run fine. Other CDs work just fine on my computer. Must be some kind of conflict, but what? Tried calling the AT&T number that suggested they could help with setup, and was first connected to the business center, they routed me to the laptop center, who routed me to the network center, who said they would have to bring in the Palm customer service and connected me to a Mac guy that dumped me back to a menu that took me to someone for whom English is a second language with whom I was trying to communicate over a very poor satellite connection. They made no sense anyway. telling me first that I couldn't have two desktops running (wrong, my girlfriend has my old Zire and the CD worked fine) and then insisting that the serial number on my device had to start with a P, when it clearly does not have any alpha characters in it. Gave up on that route of assistance. Managed to get the new ActiveSync installed from my girlfriends computer over the network. Great. Now let's get my 650 synced with Outlook (which I have not used at home) and see if we can move on. Nope. First I have to update Outlook 2000 from the old Win98 to my current XP. Find the old CD, and square that away. OK, now sync to Outlook. Nope. The sync program gives an error, saying it will only sync with Outlook 98, 2000, and XP(2002). Good grief. I have Outlook 2000, and the software apparently does not recognize it. If the Palm doesn't work, there is no reason for me to keep this phone, and I am very close to returning it and abandoning the Palm entirely when I upgrade to something that works, although I dread re-entering all that information.
Post relates to: Treo 750 (AT&T)
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Thanks for the feedback. Today I installed an Enterprise version of Office 2007 I purchased a while back, but had not yet installed. Microsoft presented a few challenges, but they were quickly resolved. I then downloaded the appropriate conduit from Palm, and synced the 650 with the handheld overwriting the computer. Then used Active Destop to sync the 750. Satisfied I had moved as much info as possible, I called AT&T and had them move the phone number to the new Treo.
Bonus! When the guy at AT&T called me on the new phone to verify it, he said it sounded better than my landline.
Sorry for the streaming paragraph. When it is late I tend to write like I think.
Dave
Post relates to: Treo 750 (AT&T)

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