Is it safe to reload your OS using BlackBerry Device Software? (9300 curve)

I'm planning to Reload my OS 6 using BB Device Software to fix the battery problem. Will this be safe? Or is this the proper way on reloading the OS.
here is the link I want to perform : KB11320 - How to perform a clean reload of the BlackBerry Device Software using BlackBerry Desktop M...

Please help on this.. would greatly appreciate it.

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How to Re-Install your Applications after Updating to BlackBerry Device Software 5.0

If you have recently updated your BlackBerry to BlackBerry Device Software version 5.0 you may have noticed that you are missing some of your applications. The most common reason for this is that the applications are not designed to be run on a BlackBerry using version 5.0 and they are automatically removed during the reload process.
If this has happened to you you will need to follow the steps outlined in one or both of the the following articles:
Applications are removed after upgrading or switching to a BlackBerry smartphone running BlackBerry ... (KB19913)
Application icon missing and displays in an 'Archived' status in BlackBerry App World after upgradin... (KB19976)
BlackBerry Wallet icon disappears when upgrading to BlackBerry Device Software 5.0 (KB19911)
-tg
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.
Click Solution? for posts that have solved your issue(s)!

Hey I tried that before and it work but yesterday I was using my phone while talking to someone so I rest it down on a table then phone screen went black n when I press it it never responded so I need normal procedure by taking out the battery it load up then froze coming to the end of the loading bar it froze again I waited for a while took out the battery waited for 5 minis same thing I waited for 10 minis same thing so I waited 30 minis or more same thing
I left on with froze for the whole night same thing...what else can I do need help ASAP got so many important information on there already missed out and important program this morning because of that

Problems loading applications using Blackberry Desktop software

I am using a Blackberry Bold 9000 with OS 5.0.0.681 (Bundle 1137, Platform 5.2.064) and Desktop Software 6.0.0.40 (Bundle 42) on Windows XP. I have about 20 MB of memory available for apps, but I cannot load new applications using Blackberry Desktop software. Now I can remove or unload software with no problem. However, when I attempt to load applications or software that I don't have, the following happens: I can click on the grey cross icon under "Action" to indicate I want the module and status changes to "Pending Install". The apps I want are English UK, Spanish, Supplemental SureType Wordlists for English and Spanish, Blackberry Application Centre, DOD Root Certificates, TTY Support. I then see the following on on the screen: "Update - Uploading Device software -->" "Update - Loading applications -->" "Loading device modules -->" "Loading applications from device - Searching for available device software -->" "Loading applications from device - Read device service information -->" "Loading applications from device - Searching for available device software -->" And lo and behold - the applications are not loaded; they appear as uninstalled in the application list and I can't access them on my Blackberry. During this process the phone does not reboot... previously when changes were made the phone would reboot. My question is, is there a way to force Desktop Manager to load the applications? How can I load the software I want? I have done a wipe and reinstall of apps and OS on my phone; delete and registry clean of my laptop followed by reinstallation of Desktop Software; battery pull and SIM card pull, but to no avail. This is frustrating as I have friends with whom I converse with in Spanish but it isn't my first language so the spell checker is very useful. Any help would be appreciated.

Same problem, after weeks of no problems.
Hard reboot of 8520 several times, reboot desktop, tried different USB ports.
Intellisync crashes on organizer sync and Destop Manager cannot read applications.
Is there a fix?

Apparently Sync Manager is turned off for syncing my contacts and calendar to using Blackberry Desktop Software - how can I switch it ON?

I upgraded to Mac OS 10.9 a few months ago.
Up till then I was happily able to sync mac Contacts and Calendar to my Blackberry Curve 9320 via Blackberry's Desktop Manager (for Mac).
Since upgrading the software tells me to that Mac Sync Manager is turned off. I know it isn't because everything else is syncing.
When I hunt through your support I find that there are solutions for this problem for other Mac OS versions but not for Maverick, so please tell me how I can once again use my business phone happily as I did before upgrading!
Many thanks
Janet

From
http://btsc.webapps.blackberry.com/btsc/viewdocument.do;jsessionid=B786F9DEB73FE BE22A4D2F911A97BC3C?externalId=KB35311&sliceId=2&cmd=displayKC&docType=kc&noCoun t=true&ViewedDocsListHelper=com.kanisa.apps.common.BaseViewedDocsListHelperImpl
BlackBerry Desktop Software utilizes Apple's SyncServices technology in order to synchronize Contact, Calendar, Notes, and Tasks information to and from the Mac computer.
BlackBerry Desktop Software synchronizes information with the SyncServices database, which is synchronized with the desktop applications on the Mac computer (for example: Apple Address Book, iCal, Apple Mail, Microsoft Outlook for Mac). BlackBerry Desktop Software does not synchronize directly to or from the desktop applications on the Mac computer.
Mac OS X Mavericks v10.9 and later does not use SyncServices, therefore, it is not possible to synchronize Contact or Calendar information using the BlackBerry Desktop Software on these versions of OS X.
For more information on SyncServices and OS X Mavericks, see the following Apple Support article:
http://support.apple.com/kb/HT5847
Note: BlackBerry Desktop software 2.4 is still supported for use with Mac OS X v10.6, 10.7, and 10.8.
Pete

HOW TO FIX YOUR BLACKBERRY: DEVICE SOFTWARE REINSTALLMENT.

All your phone truly needs is its software updating. I believe that sometimes certain software versions just stop working or become incompatible in some way or another because they are too 'old', and this incompatibility particularly affects Blackberry Messenger or receiving incoming emails. I worked out how to fix my own Blackberry Curve 8520, without having to ask anyone for help, particularly my carrier service (Orange - as I believe that they are as clueless as we are!). In short terms, you need to replace your device's software completely, and this may take a while, but it is definitely worth it!
This is how I fixed mine :
1) Have your USB lead ready to connect your phone to your laptop, or Mac (but do not connect your phone via the USB to the laptop until after step 3.)
2) In order to manually reinstall the latest software - even if you have the latest software, this shall work - you have to download the 'Desktop For Blackberry' program onto your laptop, or Mac. Click the following link in order to download and install this program -
http://www.us.blackberry.com/apps-software/desktop/ -
(for laptops only, to download this program for Macs, go to the blackberry website and find the program, it gives you the link for Mac download separately).
3) Ensure that you have fully installed the 'Desktop For Blackberry' program on your laptop, or Mac, and then proceed to set up your phone with this program by connecting your phone to your laptop, or Mac, via the USB cable. It should then prompt you to enter your devices security password. From here, you should be able to access your phone via your laptop.
4) Once 'Desktop For Blackberry' is fully set up and synced with your Blackberry device, the next major step is to install the latest software update for your device (even if you have the latest software, reinstalling it should work). Follow the following link in order to download the latest software version via 'Desktop For Blackberry' -
http://us.blackberry.com/apps-software/devices/
- (If you are viewing this message a few weeks or months later, when you follow this link, ensure that this is the LATEST software available. If it isn't, the latest software shall be on the left of the screen when the link is clicked on.)
This should, again, prompt you to enter your device security password on 'Desktop For Blackberry', and then follow the next few steps to fully install the latest software onto your Blackberry Device.
NB; DO NOT DISCONNECT OR LET YOUR LAPTOP, OR MAC, LOSE POWER DURING THIS PROCESS, OTHERWISE THIS MAY LRENDER YOUR DEVICE COMPLETELY DISABLED.
NB2; THIS PROCESS IS NOT A QUICK FIXX, IT MAY TAKE UP TO AN HOUR, OR MORE, FOR THE PROCESS TO COMPLETE ITSELF.
LET ME KNOW IF THIS WORKS, KUDOS PLEASE AND LEAVE ANY COMMENTS OR QUERIES !!

Hey I tried that before and it work but yesterday I was using my phone while talking to someone so I rest it down on a table then phone screen went black n when I press it it never responded so I need normal procedure by taking out the battery it load up then froze coming to the end of the loading bar it froze again I waited for a while took out the battery waited for 5 minis same thing I waited for 10 minis same thing so I waited 30 minis or more same thing
I left on with froze for the whole night same thing...what else can I do need help ASAP got so many important information on there already missed out and important program this morning because of that

Bold 9700 won't let me sync with Windows 7 computer using BlackBerry Desktop Software version 6

I just got a new computer with Windows 7. I installed version 6 of BlackBerry Desktop Software. It installed just fine. When I connect my Bold 9700 to it the software recognizes the phone and has the list of model, PIN, and phone number. It allows me to backup the device - but not sync it.
I went to configure my sync settings. It goes to the screen for me to set the sync options for calendar, memo pad, etc. I selected calendar. It asks me which application I'm using and I select Microsoft Outlook (I'm using Outlook 2010). I choose 2 way sync. So, up to this point it's working correctly. But, then when I hit "next" on this screen it gives me an error message - the operation terminated unexpectedly. I have no clue what's going on.

I have the same problem and have tried one way sync's, deleting and re-entering the calendar entries made around the time the problem started. If it is a corrupted entry, I can't find it.

Could not restore my blackberry messenger contacts after reloading device software

hi
BB 8900, version 4.6.1.199 carier provider ufone pakistan.
i have reloaded new software after my BB screen showed error message "reload software 552".
now its workin properly. but all of my BBM contacts are gone.i have added two to three new contacts
and chats are goin swiftly as before.that means there is no service issue related to BBM.
before loadin the software i frequently made back up of my BBM contacts,but now when i restore
them from the BBM option the same new contacts appears on the screen.no old contact appears.
i tried all my back up files but the result is the same.
plz guide how i can restore my contacts...
regards.
zeeshan abdullah.

Hey zzzshan,
Welcome to the BlackBerry Support Community Forums.
Thanks for the question.
Try restarting the BlackBerry® Curve™ 8900 smartphone by removing the battery and placing it back in. Then attempt to restore your BBM™ contacts again. Have you created any backups using BlackBerry® Desktop Software?
I look forward to your reply.
Cheers.
-ViciousFerret
Come follow your BlackBerry Technical Team on Twitter! @BlackBerryHelp
Be sure to click Like! for those who have helped you.
Click Accept as Solution for posts that have solved your issue(s)!

After Google Synch is gone (Sept. 1), what can I use to synch calendar on Curve 8330?

I have a Curve 8330. My provider is Verizon. Google announced that Google Synch will no longer operate after Sept. 1.
Are there any solutions to my problem other than replacing the Curve or using another calendar? I am not on a BES.
Thanks. Gil

Hey BBgls,
Welcome to the BlackBerry® Support Community Forums.
Google® calendar synchronization using a integrated Gmail® email account and the BlackBerry® smartphone is currently only supported with BlackBerry® Device Software 5.0.0.176 and higher.
Thanks.
-HB
Come follow your BlackBerry Technical Team on twitter! @BlackBerryHelp
Be sure to click Kudos! for those who have helped you.Click Solution? for posts that have solved your issue(s)!

Meeting invites not received on Blackberry device on Airtel using Google Apps

Greetings. This seems to be an ongoing problem but I could not find a specific thread to what I am facing, and hence creating a new thread.
Over the last two weeks, a lot of users in our office have suddenly stopped received meeting invites / notices. Most of them are using a variety of Blackberry devices almost all Curves 8520, 9230, 9360. We use Google Apps for our mail, calendaring and others.
Meeting Notices are not coming to some of the BB devices. When a meeting is created by an organiser (say me for example) and I invite two or three co-workers, the meeting notice e-mail is delivered and sits in their Google Apps GMail hosted mailbox, but it does not download to their BB. All other mail messages are delivered normally.
On those receipients facing this problem, I experimented with their settings in Calendar of Äutomatically add invitations to my calendar" to Yes and Yes, but don't send event reminders unless I have responded.
I have even deleted the account, re-added, and downloaded service books.
The wireless sync between Google Apps Calendar and the BB devices is working fine.
Can someone please help solve this problem and oblige.
Thanks in advance

I Fixed mine.. This is how
1. Contact Blackberry Tech support and mention tis article
http://btsc.webapps.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB17471
2. Then advise then of this solution
Resolution:
Reintegrating email address to use POP instead of MSNMSP resolved issue
Then all your issues are fixed. Good luck

Reloading Curve 8900 device software

Hi I am having trouble with my Blackberry device software, how do I delete and re intsal the software on my Curve 8900?
Solved!
Go to Solution.

Manual device OS upgrade instructions:
1. First locate your carrier and the OS file you wish to use.
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
2. Do a backup of your device first, using Desktop Manager > Backup. Close Desktop Manager upon completion and unplug BlackBerry. Get DM here http://us.blackberry.com/apps-software/desktop/
3. Download the OS file to the PC then install it to the PC by running (double clicking) the file you downloaded.
4. Go to c:\program files\common files\research in motion\apploader and delete the file named "vendor.xml."
5. This step is not needed unless there is an issue on next steps. Use BBSAK from BBSAK.org and wipe the device (after doing a complete backup) then after you get the error 507 (no OS installed) then proceed to step 6
6. remove internet connection to PC and reboot PC.
7. Plug in BlackBerry and double click on "Loader.exe." It's located in the same place as the above vendor.xml file was in.
8. if you did Step 5, restore from back up. Follow this KB if needed http://www.blackberry.com/btsc/KB10339
Enjoy the new OS.
Click here to Backup the data on your BlackBerry Device! It's important, and FREE!
Click "Accept as Solution" if your problem is solved. To give thanks, click thumbs up
Click to search the Knowledge Base at BTSC and click to Read The Fabulous Manuals
BESAdmin's, please make a signature with your BES environment info.
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BES 12 and BES 5.0.4 with Exchange 2010 and SQL 2012 Hyper V

BlackBerry Desktop Software failed to validate your BlackBerry device update - Aborting install due to validation failure. Some packages contained unsatisfactory dependencies.

I have a Bold 9900 and using Blackberry Desktop Software on Mac.
How do I deal with this problem?
Thank you.

I tried this method already. The problem is that there is no such thing as 'BlackBerryDesktop' but instead I just have 'BlackBerry'. And also, there are no 'Logs' either.

When I attempt to log-on to Firefox, I get a pop-up box telling me "We noticed you may have signed in or signed out in another window. Click OK to reload your page. How do I fix this?

After I click OK to reload my page, it reloads but it doesn't load to my home page which is www.my.yahoo.com.

Firefox cautions against going to the lengthy trouble of using Safe Mode. Instead, it recommends resetting the browser to its original default settings. On 06/10/2012 the recommendation worked correctly for me. I have opened Firefox a few times and not endured a repetition of the message, "We noticed you may have signed in or signed out in another window. Click OK to reload your page." It takes a matter of seconds:
Click Help
Click Troubleshooting Information
Click Reset Firefox
Click Reset Firefox

My macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help.

my macbook wont start the screen turn blue and stay like that for hrs. It only work when i use safe mode, i try to use disk utilities to fix it but the disk utilities keep saying error and a bunch of other stuff. I dont the cds the comp came with, help. i've tried the command s command p command v but nothing i've tried to the safe mode then a quick restart but nothing
disk utility give me this:
Process:         Disk Utility [371]
Path:            /Applications/Utilities/Disk Utility.app/Contents/MacOS/Disk Utility
Identifier:      com.apple.DiskUtility
Version:         11.5.2 (298.4)
Build Info:      DiskUtility-2980400~60
Code Type:       X86-64 (Native)
Parent Process: launchd [86]
Date/Time:       2013-11-05 03:29:41.247 -0500
OS Version:      Mac OS X 10.6.8 (10K549)
Report Version: 6
Interval Since Last Report:          9522 sec
Crashes Since Last Report:           29
Per-App Interval Since Last Report: 981 sec
Per-App Crashes Since Last Report:   25
Anonymous UUID:                      F6B8E263-76C8-4C7D-AA58-48134BF4BA78
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Thread 0 Crashed: Dispatch queue: com.apple.main-thread
0   libobjc.A.dylib                         0x0000000100c62fbc _read_images + 312
1   libobjc.A.dylib                         0x0000000100c79721 map_images_nolock + 1266
2   libobjc.A.dylib                         0x0000000100c62761 map_images + 115
3   dyld                                    0x00007fff5fc039c5 dyld::notifyBatchPartial(dyld_image_states, bool, char const* (*)(dyld_image_states, unsigned int, dyld_image_info const*)) + 853
4   dyld                                    0x00007fff5fc0c849 ImageLoader::link(ImageLoader::LinkContext const&, bool, bool, ImageLoader::RPathChain const&) + 201
5   dyld                                    0x00007fff5fc04d54 dyld::link(ImageLoader*, bool, ImageLoader::RPathChain const&) + 118
6   dyld                                    0x00007fff5fc08f7c dlopen + 490
7   libSystem.B.dylib                       0x0000000100a14e40 dlopen + 61
8   com.apple.CoreFoundation                0x0000000100d78ef7 _CFBundleDlfcnLoadBundle + 231
9   com.apple.CoreFoundation                0x0000000100d77e97 _CFBundleLoadExecutableAndReturnError + 1191
10 com.apple.Foundation                    0x0000000101008355 _NSBundleLoadCode + 638
11 com.apple.Foundation                    0x0000000101007c78 -[NSBundle loadAndReturnError:] + 742
12 com.apple.Foundation                    0x000000010101960c -[NSBundle principalClass] + 38
13 com.apple.framework.DUSupport           0x0000000100082080 -[DUModuleManager(_private) findDUModules:] + 405
14 com.apple.framework.DUSupport           0x0000000100081ed9 -[DUModuleManager orderedModuleListOfModules] + 40
15 com.apple.DiskUtility                   0x0000000100006082 0x100000000 + 24706
16 com.apple.DiskUtility                   0x0000000100005f59 0x100000000 + 24409
17 com.apple.AppKit                        0x0000000101444625 -[NSWindowController _windowDidLoad] + 538
18 com.apple.AppKit                        0x00000001013e1f77 -[NSWindowController window] + 112
19 com.apple.AppKit                        0x00000001015f61d9 -[NSWindowController showWindow:] + 47
20 com.apple.AppKit                        0x00000001015c7c5c -[NSDocument showWindows] + 98
21 com.apple.AppKit                        0x00000001015c64bb -[NSDocumentController openUntitledDocumentAndDisplay:error:] + 340
22 com.apple.AppKit                        0x00000001014f7b44 -[NSDocumentController(NSInternal) _openUntitled] + 111
23 com.apple.AppKit                        0x00000001014f79ab -[NSApplication _doOpenUntitled] + 257
24 com.apple.AppKit                        0x00000001014f733b -[NSApplication(NSAppleEventHandling) _handleAEOpen:] + 185
25 com.apple.AppKit                        0x00000001014f6fd9 -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 77
26 com.apple.Foundation                    0x0000000100ffd0d6 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 360
27 com.apple.Foundation                    0x0000000100ffcf06 _NSAppleEventManagerGenericHandler + 114
28 com.apple.AE                            0x0000000104d7332b aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 162
29 com.apple.AE                            0x0000000104d73224 dispatchEventAndSendReply(AEDesc const*, AEDesc*) + 32
30 com.apple.AE                            0x0000000104d7312b aeProcessAppleEvent + 210
31 com.apple.HIToolbox                     0x00000001028a0619 AEProcessAppleEvent + 48
32 com.apple.AppKit                        0x00000001013fc095 _DPSNextEvent + 1191
33 com.apple.AppKit                        0x00000001013fb801 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 155
34 com.apple.AppKit                        0x00000001013c168f -[NSApplication run] + 395
35 com.apple.AppKit                        0x00000001013ba3b0 NSApplicationMain + 364
36 com.apple.DiskUtility                   0x0000000100002009 0x100000000 + 8201
37 com.apple.DiskUtility                   0x0000000100001db8 0x100000000 + 7608
Thread 1: Dispatch queue: com.apple.libdispatch-manager
0   libSystem.B.dylib                       0x0000000100a27c0a kevent + 10
1   libSystem.B.dylib                       0x0000000100a29add _dispatch_mgr_invoke + 154
2   libSystem.B.dylib                       0x0000000100a297b4 _dispatch_queue_invoke + 185
3   libSystem.B.dylib                       0x0000000100a292de _dispatch_worker_thread2 + 252
4   libSystem.B.dylib                       0x0000000100a28c08 _pthread_wqthread + 353
5   libSystem.B.dylib                       0x0000000100a28aa5 start_wqthread + 13
AND MORE TOO MUCH TO COPY N PASTE HELP PLEASE!!!!!

Reset the PRAM
Reinstall the operating system from the dvd (you will not loose your data)

Error in sharepoint 2010 designer while saving:"Content in the embedded form may be changed by the the server to remove unsafe content.Do you want to reload your page to see the results of the save? "

Hi,
I am doing development in sharepoint 2010 and facing this very weird problem.
If I create a site page with the sharepoint look and feel for that site and try to save the site page,i am getting this error:**"Content in the embedded form may be changed by the the server to remove unsafe content.Do you want to reload your page to see
the results of the save? "** and when i say reload,the server removes some parts of my page, e.g onclick event of html,asp buttons.
This error just comes for any sharepoint site page,e.g i took a copy of 'How To Read Library' page just edited the text part of taht page,and when i try to save this error again comes up.
However,if i create a simple aspx page with only htmltags like head body,then thr is no problem ,everything works great. But sharepoint look and feel pages are giving troubles while saving.
has anybody seen this earlier,what could be the reason for this?
Thanks

I think the excerpt and link below is the why, but the page talks about server code and not javascript. I guessing that this is why blank pages work, but not wiki pages. Can anyone verify this?
The following are general rules for using server-side code on a site page.
If the page is uncustomized, server-side code is supported on the page.
If the page is customized, server-side code does not run, and the page does not render. This includes the code-behind for the page itself.
http://msdn.microsoft.com/en-us/library/office/aa979592(v=office.14).aspx

For me, a time capsule is even safe when you have whatter damage op fire in your house. Am I wrong or is it just an additional HD like there are so maney with the only advantage that it goes automatically via your wifi for apple devices?

For me, a time capsule is even safe when you have whatter damage op fire in your house. Am I wrong or is it just an additional HD like there are so maney with the only advantage that it goes automatically via your wifi for apple devices?

Jloe,
As I have posted before, You, and others having issues with Verizon would be much better off if you complained to the FCC and FTC as well as your Senators and Congressmen. We, as individuals, have such small voices - use them where they might do the most good.
Also, don't assume that Verizon doesn't monitor these postings, they actively do & sometimes contact those that post complaints.
Sorry for your problems. GC

Is it safe to reload your OS using BlackBerry Device Software? (9300 curve)

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