Is itunes store down? Keep getting an error message which says that the network connection timed out.
About 3 hours ago I downloaded some stuff off itunes. However in the last hour I cant seem to sign in or buy anything off itunes and I keep getting an error message that says that the network connection timed out and I should check the connection and try again. But this still doesnt work. Im in Australia. Anyone else finding the same thing?
Judging by other posts yes, and it looks like it's affecting a number of people/locations e.g.
https://discussions.apple.com/thread/3343897?tstart=0
https://discussions.apple.com/thread/3343810?tstart=0
https://discussions.apple.com/thread/3343829?tstart=0
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ITunes store says that my network connection timed out
When I try to connect to the itunes store, I get the message "iTunes could not connect to the iTunes Store. Make sure your network connection is active and try again" - this has been the case, without exception, for the last two weeks. I am a student in italy for the semester so our network connection is not great but no one else in my program is having a problem connecting to iTunes or the Store. (I didn't have a problem when I was in the US either). I can't seem to find helpful info on this site directed at mac users and I know its not a firewall problem. Its only the store that has the problem - I can see and listen to the music of other users on my network.
Any help would be greatly appreciated. I miss my music!Welcome to AD, mmiller767!
Can you go into itunes > Help > Run Diagnostics and post the network connectivity results?
The #1 culprit is the Norton firewall. Many folks do not realize that Norton has its own firewall in addition to the built-in Windows firewall. Norton/Symantec software is preinstalled on just about every PC from Dell, Toshiba, HP, etc.
Even if you have never run Norton security, it could beblocking itunes....there are posts from other users about this.
That Norton software is so bad, Symantec has had to put a removal tool on their website because the normal Add/Remove programs in Windows cannot get rid of it.
WiLdBoY1238
Please start your own topic, as your situation might be very different from mmiller767's. Thanks. -
Hello, Over the last few weeks I have been unable to download any new applications to my iPhone five. Every time it pops up with an error message that says "cannot download at this time try again later." I don't know if I have accidentally reset something differently or just what the problem is. We had to get bank cards as a result of the "target" security breach, however our bank shows that iTunes has "pinged" our account so I know that that part of it is working. I do not understand how the cloud where perhaps it has something to do with a conflict there.
I am bordering on the edge of real frustration can anyone please help? Kenny V.Hi, Kenny.
Thank you for visiting Apple Support Communities.
There are a couple things that I would recommend trying. Try closing all open applications and power cycle the device. Next, go through the section labeled Troubleshoot issues on an iPhone, iPad, or iPod touch in the second article below. If the issue persists, try completely signing out of the iTunes Store on the iOS device and sign back in. Be sure to test downloading an application after each step.
iOS: Force an app to close
http://support.apple.com/kb/ht5137
Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iOS: Changing the signed-in iTunes Store Apple ID account
http://support.apple.com/kb/ht1311
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photoshop at all with this. I am about ready to get rid of this stupid program! Does anyone know how to fix this? Does this not work with Vista?
Attached is Dennis Linam’s Audition – “Log File” and “Log – Last File”
Contact information Dennis [email protected]
Previous contact information with your organization (DURIM):
Dennis - i just finished my audition trial and bought the subscription the 2014 version.
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DURIM - Okay. I would expect the "Cache Warning" message because your default directories would not be the same as the ones in the settings file I generated.
If you go back to the "7.0" directory and open the "Logs" folder, can you copy the "Audition Log.txt" file and send it as an attachment to [email protected]? We'll take a look in that logfile and see if it gives us more information about why this is failing now.
Also, do you have any other Adobe applications installed on this machine, such as Premiere Pro? If so, do they launch as expected or fail as well?
I do have the trial Pro version of Adobe reader, but I have not activated it, because I fear the same thing will happen did it. I cannot afford to activate the subscription for that product and take the chance of it not working either. I depend on those two programs religiously. Here is the files that you requested. I appreciate any help you can give me to get this audition program started
Audition Log- file
Ticks = 16 C:\Program Files (x86)\Common Files\Adobe\dynamiclink\7.0\dynamiclinkmanager.exe
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Contact iTunes Customer Service and request assistance
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This is asked and answered many times each day. The forum search bar is on the right side of this page.
Disable your firewall/security software and try again. -
Hi,
I am trying to download the latest 10.0 itunes, however I keep getting this error message. I have a new iphone 4s so when I plugged it into the laptop it said i need to uninstall and reinstall the latest itunes.
I contacted support which they advised me to uninstall the itunes on my dell laptop, which I have done however I keep getting the same error message. "An error occured during the assembly "Microsoft VC80.CRT, version =8.0.50727.4053",type ="win32",publickey Tokens="1fc8b3b9a1e18e3b",process orArchitecture="x86". Please refer to help and support for more information. HRESULT: 0x800736FD.
Please can you advise on what best to do? The laptop is a 32bit windows 7.HRESULT: 0x800736FD.
These ones are typically caused by underlying problems on the PC that also often cause Windows Updates to fail to install. If we can fix the Windows Update trouble, we can usually get the iTunes trouble cleaned up en passant.
Go into your Windows update and try to check for new updates. If updates install, stock up on the ones you're behind on, restarting the PC if requested to do so. After the restart, try installing iTunes again. Does it go through this time for you?
If windows updates fail to install, go into your Update History and doubleclick the failures. What alphanumeric codes appear for you? Are they also 800736fd, or some other number? (If they're another number, what number are you getting?) -
How do i install latest version of iTunes when I keep getting an error message to go to Tools, Download only, and install manually??
Hi Moerdesign,
Did you downloaded and installed Photoshop and Illustrator CS6 through Creative Cloud.
After uninstalled them, Creative Cloud saying applications are "Up to Date" when not installed.
If this is the case then please perform the steps given in the help document.
http://helpx.adobe.com/creative-cloud/kb/aam-lists-removed-apps-date.html
Please let me know if this is not the case.
Screenshot of the problem would be great help.
Regards,
Sumit Singh -
Can't download itunes update. Keep getting this error message: THe program can't start because MSVCR80.dll is missing from your computer. Try reinstalling the program to fix this problem
I researched the advice on the link provided by b noir as well as very similar advice from apple support: http://support.apple.com/kb/TS5376. It worked for me (for now).
Some things of note:
I did all of the things requested by the link I provided
My computer WOULD NOT uninstall Apple Mobile Device Support. I had to manually remove the folder (also as instructed by the url)
I also uninstalled MobileMe. Was a little different than removing the other apps. Follow instructs provided here: http://support.apple.com/kb/HT2992
I did not uninstall iCloud
I have to admit it was a bit scary removing all those things. Is important to note that when re-installing Apple, follow steps to do so as Administrator (the right-click thingy and whatnot).
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sheltonrt wrote:
I've tried several times to use iTunes Match that I purchased but keep getting an error message half way through the process
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What kind of an error? -
I am cannot access the iTunes store via iTunes on my PC and also can not update to 10.6.3. It keeps telling me that my connection has times out and/or check my settings. There is nothing wrong with my setting. I am also having trouble with the app store on my iPhone 4s and can not update apps.
I have signed out of itunes and now cannot sign in again.I feel you pain i'm haveing the same problems here.
iTunes could not connect to the iTunes Store. The
network connection timed out.
Make sure your network settings are correct and your network
connection is active, then try again.
does anyone plz have some insight for us. -
I’m trying to sync and back-up my iPad2. I keep getting an error message (1140) saying, “The iPad cannot be synced. An unknown error occured.” What on earth is that all about?
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http://support.apple.com/kb/TS3274
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http://support.apple.com/kb/TS1275
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http://support.apple.com/kb/ht4097
Cheers, Tom
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