Is my PWM-520 broken?

I have a cFP-PWM-520 module for controlling some electric heaters, but it doesn't work. The module is connected to eight solid state relays which in turn controls the heaters. Regardless of duty cycle setting, voltage supply or channel, the output is always zero (Vout-COM voltage is zero), but the status indicator is lit. I know this indicates a short circuit so I have tried the two different ways to reset the channels several times, but with no luck.
The relays are working when I connect 24V directly to them. So is this module broken? If it is, what could be the reason?  A faulty power supply delivered 36V to Vsup on the module for a short while (about one minute), could this be the reason?
Thanks
Martin

Hello Kevin,
Don't mean to jump in here, but, I've been around Mac's since 1984 and have only re-installed a system on one occasion when I knew I messed it up with an optimizing program that crashed before it was done.
Are you having any other issues with you system than you are describing above? Although it may resolve your problem you will not know why. As Andy-O once described it, it is like taking a "sludge-hammer" to solve the problem.
If you are not having other issues with your system then insuring that your preferences for those programs are set properly and that the camera is compatible with the OS and hardware in the Mini ( I don't know what you have on the portable) - it could be you may need a driver for it to work.
[WARNING: a little levity : so before you add any fluid to your headlights ( http://www.joe-ks.com/MultiMedia/LowHeadlightFluid.asf ) look to the simple things]
Mini 1.42GHzG4/512/80/SD/Radeon9200/56   Mac OS X (10.3.9)  

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    "KerryLib" wrote in message
    news:[email protected]..
    > I am using the basic PID algorithm supplied in the PID toolkit and
    > after calculating the terms as described in the manual, my system
    > controls quite well. However, there is about a 2-3 degree offset
    > below setpoint on my heater.
    >
    > I am just starting to use the toolkit and have it controlling a small
    > heater on a piece of tubing, with a thermocouple on the inside wall.
    >
    > I have turned up the proportional gain an
    d gotten the offset to get
    > smaller, as well as increasing the integral action. Ultimately the
    > system has such high gains that it becomes unstable and begins
    > oscillating wildly.
    >
    > I have tried to leave the system alone for a long period of time and
    > the integral term never seems to push the temperature the last little
    > bit to the setpoint.
    >
    > Is there anybody familiar with the toolkit and PID algorithms who
    > could make suggestions about what I might try to get something a
    > little better?
    >
    > I am using Fieldpoint TC-120 modules to read the temperature and
    > controlling the heater with a PWM-520 module. I have the duty cycle
    > of the PWM module set to 1000 ms, and am running the PID loop at 500
    > ms. (maybe that is affecting my control)
    >
    > Thank you for your help
    >
    > Kerry Libberton
    > TDA Research
    > Wheat Ridge CO

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