Is Photoshop CC a scam? I paid $260. for a one year membership. activated at register and now they want $50 a month to use the system.
This is my first time, can someone answer my question?
What was the $260 for? Why do I have to pay more money to get Photoshop CC?
If you purchased a one year subscription for the price you mention then that is all you will need to pay for it. It is possible you downoloaded the wrong file for initiating the subscription. If you contact Adobe support they should be able to help you work thru this. Since it is the weekend you might have to wait to get their attention.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )
Similar Messages
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I paid for a one year membership and after a month my software notices me that trial is over
I bought a one year membership for Photoshop CC and Lightrrom and even though I received an e-mail that confirms my payment, after a month I cannot use these software because 'I have to renew my membership'.
When I try costumer service, I cannot call or chat to solve this issue.Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html -
I've paid for a one year membership but Adobe is still saying I'm on a trial.
I paid for a membership 27 June 2014. I still get the Adobe Manager coming up and asking if I want to continue the trial or license the software.
I thought it would stop after a while but now I can't get into Photoshop because it's saying my trial has expired and is requesting a serial number.
Anyone know how to make this stop so I can use all programs under my membership?
ThanksI have the same issue with my Complete Creative Cloud membership after upgrading from Photoshop Photography plan. Moreover, when I launch Lightroom it says that Lightroom Mobile subscription expired and the weird thing when I go to my account online I see 3 memberships as follows:
Photoshop Photography which is expired
Creative Cloud Complete (annual) which is active
Creative Cloud free membership which is active as well!
I tried to use Lightroom mobile on my iPhone but I'm getting the same error (Subscription expired). I contacted Adobe chat and they are unable to solve the problem even after transferring the conversation to the technical team. My Cloud storage is 2 GB instead of 20 GB. I'm really disappointed with creative cloud. I really need this issue to be solved as soon as possible and your support is much appreciated. -
I'm having trouble figuring out what I signed up for.
Any help will be most appreciated.
Thanks!This is an open forum, not Adobe support... you need Adobe staff to help
Adobe contact information - http://helpx.adobe.com/contact.html
-Select your product and what you need help with
-Click on the blue box "Still need help? Contact us"
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
Hello, I would like to unsubscribe from: Creative Cloud single-app membership for Photoshop (one-year). Creative Cloud single-app membership for Illustrator (one-year). Creative Cloud single-app membership for InDesign (one-year). On September 20, I bought a subscription to Creative Cloud membership (one-year) and paid 1500 rubles, but the same day I removed the money for Creative Cloud single-app membership for Photoshop (one-year), Creative Cloud single-app membership for Illustrator (one-year). I am very upset that I'm paying twice for one and same products, please recoup my losses and unsubscribe me from an early subscription. And why if I change a subscription, the old does not automatically stop working? Wait For Your Reply!
Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
-or by telephone http://helpx.adobe.com/x-productkb/global/phone-support-orders.html -
I just PAID for Black eyed peas Time of my life and now iTunes says I can't put it on my iPod 5th gen ? What? Why? And how can I get it on my ipod? And if I can't put it on my ipod how do I get my money back? I registered my ipod on iTunes, why was a song I can't put on my ipod even offered to me? What a rip?
Because you can only synce with one iTunes library and you are switching libries by using the new computer. To nake this yyour syncing computer:
- Move all the media(apps, music, synced video and photos etc) to the new computer.
- Connect the iPofd yo the computer and bake a backup fo the iPod by right clicking on the iPod under Devices in iTunes and select Back Up
- Restore the iPod from that backup.
Note that the backup that iTunes makes doe not include media.
To move mdia to the new computer see:
iTunes: How to move your music to a new computer
iTunes Store: Transferring purchases from your iOS device or iPod to a computer -
I purchased and installed the Photoshop Photography Program last year but my computer crashed and now I need to re-install it again...can someone help?
Hi Sangeeta,
For a fresh download on a new hard drive, it's best to start with the CC desktop app. Sign into adobe.com and download it here: creative.adobe.com/products/download/creative-cloud
You can then launch the desktop, sign in and download PS & LR. -
i bought my iphone from faisalabad pakistan i dont know where is the original buyers of it now due to sm reason i had to make its software new and now its wanting id and password and i dnt knw that m v worried about it i paid 30000 rs to buy it ???
The Apple ID and Password that was Originally used to Activate the iDevice is required.
If you cannot get this information from the seller
Removing a device from a previous owner’s account
You need to return the Device for a refund, as you will not be able to re-activate it. -
Paid my subscription for Creative Cloud Student and when I sign in, I can only use the trial versions..
What do I do?Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I have an atv 2, my tv uses componet, I have used it to rent and watch movies on it for a year at least but now it says this content requires hdcp for playback. so I paid $100 for it and now they stop it from working?
I also have the first atv, I get the same messagelol, I had to go look at the back of that, I've been using it so long with componet. I started getting the hdcp message a few months ago on it. been using it for years with componet now I cant. what I meNt on the AT2 is that when I bought it, I was able to use it, rent moves, etc. since I got it using an adaptor because of my tv. It just recently was rendered incapable along with the componet output on the AT1.
My tv is a 65" Hitachi rear projection, with no hdmi. It's old, but still has a great picture -
Hi, i'm paying every mont for photoshop and lightroom, I had to bring my Mac to apple to change the hard drive, and now i want reinstall my programs, anyone can help me?
Download and install the trial version(s) from https://www.adobe.com/creativecloud/catalog/desktop.html and activate them with your Adobe ID.
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I paid for a one year subscription to "the daily" and after 6 days I was notified my subscription had expired. The Daily support does not respond. How can I resolve this?
Hi there,
Your subscription was started on Mar 27, 2014 and ended on Mar 27, 2015. Since then no new renewal has happened.
If you have received a new code from your college then please visit https://creative.adobe.com/redeem to start your membership again.
^Ani -
I bought an app which was free. To get the full version I then paid for it. I used it for months and now it's saying I have not got the full version and I no longer have access to the full app like I used to.
Try contacting the app support of the particular app your using.
Most apps have an app support button on their app page within itunes.
If they wont reply within a reasonable amount of time and you feel like the particular app developer has cheated you, bring the issue forward to apple care.
Note that app developer have their own customer support. -
I paid $20 for Keynote for my MAC mini. I made a presentation and now I want to send it to my iPad. Do I have to buy an iPad version of Keynote to be able to play the presentation on the iPad.
evelyn fromfrankland river wrote:
... have to buy an iPad version of Keynote to be able to play the presentation on the iPad.
Yes... -
Last monday I was to change my computer for another one, so I uninstalled adobe photoshop CS6 extended from my mac, I deactivated the software. Yesterday my boss told me there was a delay of the new mac so today I tried to activate again my photoshop but the dialog installation window showed a message "you serial number is incorrect, contact costumer service"...please help me.....
we spikamos españolo here.
ya contactaste al customer service?
cómo desinstalaste el software?
cómo lo habías instalado previamente?
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