Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Ai
Is there a phone number to call Adobe. I go around an endless loop pressing their contact info tabs? Maybe someone at this sight can help. I am new to digital photo - I have been a B&W film photographer for many years. I have a problem with a Macbook Air. It was working fine - I was using LR and a message came on the screen that said something like the memory was dangerously low. I stopped and tried to delete LR files. I couldn't do it. I closed the program and tried reopening and got the message that there is not enough memory available to open LR. I contacted Apple. They spent a half hour on the phone with me and eventually told me they didn't know how to help. The tech said that LR had gobbled up all the memory and said I should contact Adobe and ask where and how my photo files are stored and to delete them. I have several back-ups. Thanks - Arthur
This sort of error message only comes up for Lightroom when your hard disk is full. Indeed this has nothing to do with internal memory as that will be intelligently be dealt with. If you have a mac Book Air that is not so surprising as the cheapest versions come with very small hard disks and if you shoot raw with any recent camera, you'll fill up your hard disk very quickly and you can probably only store a few months of pictures if you are a typical photographer. So the bottom line is that you need to create some room on your hard disk. You should move some of your originals to an external hard disk. You can also delete some of your backup copies of your catalog file that Lightroom automatically generates every few days and that quickly gobble up hard disk space. So first figure out how full your hard disk is. To see that, go to the apple menu, hit -> About this Mac -> More info->Storage. You should see your internal hard disk on top and you'll find that it is almost entirely full with photos. Now find your Lightroom catalog file using Finder. It is usually in a folder in the Pictures folder in your home directory. You should see a Lightroom 5 Catalog.lrcat file, a previews file and a folder called backups. Inside the backups folder, you'll find a lot of subfolders. They have names that show the dates the backups were created. If you have backups of your entire hard disk, you can delete these backups when they are older than a few months. I usually only keep the last 4 around. Just drag the folders into the trash can on the dock on the bottom of your screen and empty the trash. This will probably free up enough space that Lightroom will already run again. Now start thinking about where you will want to store older images. If you have a good USB3 or Thunderbolt hard disk that is probably the best option. There is a video here by Adobe that has some instructions on how to do this: Is Your Hard Drive Full? Here’s How to Move Images to Another Drive in Lightroom. « Julieanne Kost's Blog If that doesn't work because you don't have enough hard drive space to run Lightroom yet, here is another set of instructions to move your files using the finder to the other hard disk: How do I move only my photos to another hard drive, leaving the catalog where it is? - The Lightroom Queen. If you follow that, as soon as you confirm all your images are on the new hard disk, you can delete them from your internal one. She is not so clear about that part but if you don't delete the originals that you moved off you don't free up space. You should move the folder structure over to the new hard disk and then reconnect the folders in Lightroom. That should make it refind all your images.
That said, if you are uncomfortable with the computer in itself, your best bet is to find a local photography club. There is invariably a Lightroom savvy person in there that could help you move your files. That might be your best bet if you are uncomfortable moving these yourself. A general mac savvy person like you would find at an Apple store or so generally will not be able to help you with this except when they are photographers themselves and know Lightroom. You might get lucky with that.
Similar Messages
-
I have been using my .mac email address for many years without any problem. Suddenly the emails are coming in sporadically or not at all. I know this because they are all coming in on my phone and laptop. My gmail account seems unaffected with emails coming in fine. Any ideas? Thanks
MarianBack up all data. Rebuild the mailbox.
-
I am a Macbook user Lion OS X 10.7.5 …have been using Target, Walgreens, Shutterfly, etc. for 5 years with photo developing. Recently cannot use any of these photo websites because of the "Plug In Failure" error..which I have never had. Have updated adobe flash player..still to no avail. Suggestions? Thank you.
You need to do a "clean install": http://forums.adobe.com/thread/1267823
That'll remove the old plug-in completely.
Works 99% of the time. -
I have been a Quicken user for many years but have heard that the move to Yosemite is a Quicken nightmare - so I'm trying to research new software. I'm overwhelmed by the number of available programs, all the things that each program can do and perplexed by the arguments for and against each feature in each program.
My needs are relatively simple for my small business: 1) I need to be able to import years worth of Quicken data into the new program 2) I need to easily print checks 3) I need to easily reconcile my checking account each month and 4) I need to generate basic reports for my accountant (e.g. P & L statements, category summaries).
I have been a FileMaker user since 1.0 so I don't need (or want) A/R, A/P, inventory management, invoicing, etc.
I just need a solid, dependable electronic checkbook per above.
Suggestions?Bobreba wrote:
I am using Quicken Essentials 1.7.4 on a [Mac Pro, 2.8 Ghz Quad Core Intel Xeon with 16 Gb of memory], running 10.7.5. I am in the process of upgrading everything to work on Yosemite and Quicken seems to be the most difficult problem to overcome.
Thanks for your response and feedback.
I would recommend you continue with Quicken Essentials. As noted by others, it performs well on Yosemite.
My personal experience is Quicken 2007 for Mac also on 10.7.5 (with many reports of it both updated and successfully running on Yosemite) and I personally would not touch Quicken Essentials with a 10 foot pole -- BUT, if it ain't broke for you, don't fix it! -
I just bought a subscription on July 23, 2103 and have been suspended because I haven't bought another year - I have had a months service and would like the other 11 please. Can you get back to me and explain why this is going on?
Thank you,
John Maybee
[email protected]Best Contact Customer Care
If you tell us what exactly you subscribed to, I can move your post to the appropriate forum. -
I have been using my apple TV successfully for 1 year. Today there was a message telling me I cannot sign in because the terms and conditions have changed. Please go to apple support for more info. However, I cannot find any info. What do I do next.
Wow, Karan Taneja, you've just embarrassed yourself on a worldwide support forum. Not only is your post ridiculous and completely inappropriate for a technical support forum, but it also shows your ignorance as to whom you think the audience is. Apple is not here. It's users, like you.
If you would have spent half the time actually reading the Terms of Use of this forum that YOU agreed to by signing up to post, as you did composing that usesless, inappropriate post, you (and the rest of us on this forum) would have been much better off. -
Trying to plot to PDF from AutoCAD. Never usually have issues doing so, a few months ago it stopped working suddenly with a warning message that said Adobe PDF was not activated. I didn't know what to do so uninstalled and reinstalled it which fixed the problem. Only now it started happening again.... There must be an easier fix?
Thanks for your help!Thank you for writing to me!
It occurs when I try to print to Adobe PDF from either AutoCAD or Revit (both autodesk products). My Adobe PDF function seems to be working for other applications - for ex. if I save from Illustrator to PDF, Word to PDF, etc. From this description it sounds as if it's more of a problem with my Autodesk products, but the odd thing is that until recently I was able to print to PDF from both of them! This happened to me once before and I uninstalled and reinstalled ADOBE but I thought there must be a better way of dealing with it. Is the number of times you install the ADOBE CS6 limited? I worry that uninstalling/reinstalling it uses up some of my uses - even though it's on the same laptop.
The error message I get is this:
Thanks for your help,
Lisa -
"It started malfunctioning so I uninstalled it".
That may have been necessary, may not have.
"I tried to reinstall and there is persistent error in installing. What is the problem?"
No clue.. you've not provided us any details.
"How can I solve this?"
Search these forums or google for the error occurring or post the error so that others can help you. -
How do I contact itunes to correct unauthorized charges to my credit card?
http://www.apple.com/support/itunes/contact/
-
Adode won't update correctly!, Add-On Manager - slow to the point of Unusable, What's the Problem???
I seem to have fixed it by putting <div class="clearfloat"></div> after the navigation bar?
-
Why is this happening? It shouldn't on free updates or apps.
Kimmie65 wrote:
Why is this happening? It shouldn't on free updates or apps.
Based on what you have said so far there is no way to answer your question. You must have a valid payment method on file with the iTunes store, even to download free apps. The payment method is used to verify who you are. The profile information in your iTunes account must match the information for the credit card you have entered. -
I've tried uninstalling and reinstalling firefox. I have a pc and use Windows Vista. Please help! Thanks!
A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.
See:
*https://support.mozilla.org/kb/Server+not+found
*https://support.mozilla.org/kb/Firewalls
See also:
*http://kb.mozillazine.org/Browser_will_not_start_up -
I used elements 6 for years. I am forced to decide on new software because it will not work with my computer now. I need some serious answers as to what i should purchase/lease/ whatever?
Why liquid cooling? You want more noise and more power consumption and higher expenditures, without lower temps?
Corsair Hydro coolers do not give better cooling performance than air coolers from Cooler Master or Noctua, nor do they run quieter. They are only more expensive. Don't forget that air coolers in push-pull configuration have two fans, that are replaced by two fans on the radiator when using a Corsair Hydro. Unfortunately, the Corsair fans are pretty noisy, thereby defeating the intention of water cooling to make things more silent. Effectively, one replaces two fans with an average noise level of 25 dB with two radiator fans with 35 dB. If the cooling performance was better, that extra noise might be overlooked, but that is not the case. Up to around 4.8 GHz overclock, the performance difference between air coolers and Corsair Hydro is negligent. So, if you opt for Corsair Hydro coolers, you don't get better cooling, you do get more noise, more power consumption (because of the waterpump) and you spend a lot more.
from Tweakers Page - What kind of PC to use? -
Why did I lose my old documents on Pages and Numbers when I updated my computer. I didnt need a new version. I have been using the same hand outs for 8 years. Some I can see, some say you cant open unless you buy numbers.....again
The old version of iWork should still be on your computer.
Check in Applications (Command-Shift-A) for an iWork '09 folder. -
My iPod touch (3rd gen - 64 gig)
keeps advising me that my Apple ID has been disabled - it doesn't say for security reasons
I have reset the device, changed my password twice, and left it overnight but it still will not allow me to update OR install any new apps (that have been paid for).
Does anyone have a phone number that I can call that will reach a person who can get it sorted out???Unfortunately, I don't have a number, but if you go the apple.com/support/itunes, it'll give you the pathway to connect with iTunes support. You can also just go straight to Express Lane. Hope this helps!
Maybe you are looking for
-
ICal deleted all my events before a certain date on it's own
I couldn't tell you when this happened, but just noticed it today. I went back to check on a prior event detail in my iCal and realized EVERYTHING from all calendars before October 11th has been deleted completely. Is there anyway I can get this info
-
Problem with installation Oracle VM Manager 3.0.1 in Oracle Linux 6.1
Dear all specialists. I have tried many times to install Oracle VM Manager 3.0.1 in Linux 6.1 but still not get success. I try to install it by folowing VM Documentation 3.0 and http://www.itnewscast.net/oracle-vm-manager-30-installation. When I try
-
hi friends, I want to upload in SRM from R/3 only the delivery address. There is a report for a mass upload? thx
-
i keep entering the credit card security number (I HAVE THE CARD RIGHT IN FRONT OF ME!) and Itunes tells me invalid security codce!!!!!! I can't download naything, even free apps!
-
Hi, When I try to view the xml source of my form, I have a runtime error c++ and Designer crashes. It doesn't happen on all my forms. Has my form to many scripts or objects ? Or Is my development environment not appropriate to work correctly ? I deve