Is there a software problem with Airport Extremes?

I recently bought a new 802.11ac next generation AE to replace my old generation AE mainly for the increased wifi speeds.  I have been having trouble though getting my proper wired speed using the router though.  I didn't have problems with the previous version in the past.  But now using the new one I get low speeds at times, but its not constant.  I have comcast and get 60 mbps speeds when hooked up straight to my PC. Using the AE, at times I get the same speeds, but usually now it drops all the way to like 12 mbps. I don't understand what it is, and thought about returning the AE but I have past my purchase time to return.  The other night I used speedtest.net and I got 12 mbps. So I unplugged the comcast modem and restarted everything and it went back up to 60 mbps.  But it seems to drop down to 12 constantly.  I tried the same process last night, and it did not return to 60 mbps, it stayed at 12.  So I still have my old AE, and hooked that up figuring I would not have the same issue.  Yet I totally did.  12 mbps again.  So is this some sort of software issue that is making this happen, I don't understand it.  I see people having trouble with WiFi speeds on here, but this is a wired connection.  I also thought I would test the wifi for the heck of it while I was getting 12 mbps wired through my AE.  So I used my phone connected to wifi and ran speedtest, and I got 23.  So how can my wifi speed get higher returns than my wired connection?  Can anyone help?
Thanks,
Eddie

I'm having a similar issue. I have TWC turbo cable in Manhattan. I get 20Mbps download speed when I connect a Mac directly to the modem via ethernet. When I use the current gen AirPort Extreme, my internet speed gradually decreases to unusable. Less than 1Mbps. Websites timeout before loading. My LAN still works, but internet crawls. Doesn't matter if a device is wired directly to Airport or wirelessly connected - internet crawls, if I'm lucky.
This is after weeks of things running perfectly with this airport. Over the past few days, I'm dying.
I spent time with TWC to make sure it wasn't on their end. Reset the modem. Ran signal tests. Rebooted everything. It's not an issue on their end. As soon as I plug directly into their arris modem, I'm golden. 20Mbps download again.
I hard reset my AirPort Extreme, and set it up as if it was brand new. But internet speeds still drop to slow to unusable when I'm going through AirPort Extreme.
Had some luck getting speeds up to usable by specifying DNS servers from TWC in airport, but this was false hope. Overnight, internet speeds were back down to less than 1Mbps.
Again, if I connect a mac directly to the modem, I'm getting 20Mbps speeds again, as I should.

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