Is there a way to change my rescue email after I've set the security questions and forgotten the answers?

I am in high school and I made my Apple ID account at least 3 years ago in middle school and I used my school email as the recovery email. I have forgotten the correct response to my security questions and I no longer have access to my old school email and I was wondering if there was a way to change that email now. I have changed the "Alternate Apple ID" email to one that I do have access to, but it didn't change the recovery email. I was wondering if there is a way to change that one so I can access iTunes on other devices.

The rescue email address and alternate email addresses are different settings/addresses on an account, you won't be able to change your rescue email address until you can answer 2 of your questions - you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 link above to update your rescue email address for potential future use

Similar Messages

HT201303 Is there a way to setup a rescue email after you have created an Apple account?

Is there a way to setup a rescue email after you have created your Apple account? I did not setup the security questions or the optional rescue email. Now I am stuck. I presume I cannot receive the reset email to set security question answers because I do not have a rescue email.

Yep... pretty much SoL until Apple's Snafu is over...

HT5312 I forgot the security questions and also the password for security info email of my apple id. Now I want to change the security info email with another. What Should I do?

I forgot the security questions and also the password (and even account id, sequrity questions,... becouse I didn't use for a long time) for security info email of my apple id. Now I want to change the security info email with another. What Should I do?

Even if I'm not despertate, creating a new Id is good Idia. But I think I must create another email address also since I can't use the first email adress as an apple id for the new one. That means I should check everyday the new email address also, that is making life complex. Better to try the 1st solution. Thank you very much.

Is there any way to change your icloud email address?

Is there any way to change your icloud email address?

To change the email identifier of your iCloud Apple ID follow the instructions here:
http://support.apple.com/kb/ht5621

HT201363 I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.

I want to change the email address used as rescue email for my security questions. But I can't remember the answers to the security questions and I dont have access to the rescue email anymore. Please help.

-If you established a rescue email address, there will be a link on the "Passwords & Security" page of id.apple.com. Clicking the link will send the reset to your rescue email address (NOTE: This is not the same address as your Apple ID email)
-If there is no link on the page, then you didn't establish a rescue email address. Contact AppleCare at 800.694.7466 (If you are in the US), and ask for account security. You will need to answer some questions to verify your identity, AND you will need access to a computer to generate a temporary support pin.
-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH

Hello there, is there any way i can log onto Game Center via just my Username as i have forgotten the other details (I made the account when i was 11 - I'm now 14 and have a bad memory)

The Question says it all really.
Is there any way i can log onto Game Center via just my Username as i have forgotten the other details (I made the account when i was 11 - I'm now 14 and have a bad memory)?
I remember my Username on Gamcenter but due to the recent update of iOS7, it is only letting me Sign in through my APPLE ID - which i have forgotten over time. I wish to recover my account recently because I remember purchasing Gems on the game 'Clash of Clans' and I wish I could restart playing the game.
Many thanks for taking your time to read and answer this question.
-Gavin Chong.

Hey xChongy!
I have an article here that can help you find that forgotten Apple ID:
Apple ID: How to find your Apple ID
http://support.apple.com/kb/HT5625
Thanks for using the Apple Support Communities. Have a good one!
-Braden

I forgot the answer to the security questions and i forgot the email i put there to resend the link so i can change it. i want to close my apple ID and open a new one with the same email could i?

i forgot the answer to the security questions and i forgot the email i put there to resend the link so i can change it. i want to close my apple ID and open a new one with the same email could i?

i live in saudi arabia and i tried calling them and letting them call me but they said that it is unable to my country. ***** i don't know what to do!

Is there any way to contact support by email because I cannot call them by phone and Thanks

good day all, Is there any way to contact support by email because I cannot call them by phone and Thanks.

It may vary by location but when I click on the Get Started button in http://www.apple.com/support/contact/ I get the following on the next page.
Get help where you are.
Choose a product and we’ll connect you to an expert by phone, chat, email, and more.

I do not remember my answers to the security questions and when I go in to manage my account the questions come up. There is no place for me to retrieve the answers to get in.

I do not remember my answers to the security questions and when I go in to manage my account the questions come up. There is no place for me to retrieve the answers to get in. What do I do.

That's because you never registered a rescue email address. The only way to resolve this now is to contact iTunes Support. They are the only ones that can help.
http://www.apple.com/emea/support/itunes/contact.html

HT1918 how to add a rescue email adress to recieve my reset security question ..i dont have one

how to add a rescue email adress to recieve my reset security question ..i dont have one

Welcome to the Apple Community.
    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

I am trying to change my password, but not remember the security questions and not access recovery email. Please give me a solution.Ana Maria Cappatto Simoes/ F. 11.50414433

Welcome to the Apple Community.
    1.    Start here (change country if necessary) and navigate to 'Password and Security', reset your security questions using the link provided, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    2.    If that doesn't help, you don't receive a reset email or you don't have a rescue address, you should contact AppleCare who will initially try to assist you with a reset email or if unsuccessful will pass you to the security team to reset your security questions for you.
    3.    If you are in a region that doesn't have international telephone support try contacting Apple through iTunes Store Support.

Is there any chance to reset my iCloud account if i don't remember security question and also I haven't provided alternate e-mail when signing in?

Is there any chance to reset my iCloud account if i don't remember security question and haven't provide alternate e-mail at registration

1. See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
    a. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
    b. Call Apple Support in your country: Customer Service: Contacting Apple for support
        and service.
3. For other queries about Apple ID see Frequently asked questions about Apple ID.
4. Rescue email address and how to reset Apple ID security questions
5. For online assistance use Apple - Support - Express Lane

HT5312 I have already apple ID and pass word but I did not provide a rescue email . How can I set a rescue email? NOTE: I forgot my security question.thanks

provide a rescue email . How can I set a rescue email? NOTE: I forgot my security question.thanks

You won't be able to add a rescue email address until you can answer 2 of your questions, you will need to contact iTunes Support / Apple to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset you can then use the steps half-way down the HT5312 page that you posted from to add a rescue email address for potential future use

HT201363 Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions?

Hi dear sir/Madam i have my apple id & its password but i forgot the answers of the security questions and i have no rescue email pls help me how can i reset the security questions? as i have some credit in my account i can not creat a new apple id.

You need to ask Apple to reset your security questions; ways of contacting them include phoning AppleCare and asking for the Account Security team, clicking here and picking a method for your country, and filling out and submitting this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(105243)

I forgot the answers for the security questions and when I try to change them (My Apple ID - Manage your account - Password and Security) I'm asked to answer the exact questions I'm Trying to change because I don't remember the answers. How can I do it?

I forgot the answers for the security questions and when I try to change them (My Apple ID -> Manage your account -> Password and Security) I'm asked to answer the exact questions I'm trying to change because I don't remember the answers. How can I do it?

Can't you try the email option instead?

Is there a way to change my rescue email after I've set the security questions and forgotten the answers?

Similar Messages

Maybe you are looking for