Is there anyone unable to start your subscription for creative cloud

I need help starting my creative cloud subscription. Can I get a suggestion?

Hi Jarto1,
Please refer the link if you need the help to download, install or manage subscription:
https://helpx.adobe.com/creative-cloud/topics/getting-started.html
If you are getting any error while downloading or installing the Creative Cloud Apps, so please mention the error message which you are getting. Also mention whether you are using Trial or Paid subscription and your computer configuration, e.g operating system,etc.
Thanks!
Gurleen

Similar Messages

  • Unable to start your subscription for creative cloud

    hello, I want to open indesign but when i do that adobe says unable to start your subscription for creative cloud

    Hello,
    as strange as it may seem I fear it's a challenge for Adobe's Creative Cloud Cleaner Tool.
    Sometimes - for whatever reasons - CC doesn't "want" to work. In this case you should CC completely delete and reinstall by help of Adobe Creative Cloud Cleaner Tool. (A try to uninstall by own resources is not enough!)
    I quote: ... helps resolve installation problems for Adobe Creative Cloud and Adobe Creative Suite (CS3-CS6) applications. The tool removes installation records for prerelease installations of Creative Cloud or Creative Suite applications. It does not affect existing installations of previous versions of Creative Cloud or Creative Suite applications.
    Please use: http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html  and follow the prescribed sequence of operations
    If necessary and for further questions and if "open" please use chat, I had the best experiences.
    Hans-Günter
    P.S.
    Sometimes the "opm.db file" is the culprit. In this case you should delete it.

  • Unable to start your subscription to Creative Cloud

    Why am I cant use my indesign eventhough i paid every month

    Does your Cloud subscription show on your account page?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  • "Unable to start your subscription for Adobe Muse CC". Anyone get this message?

    I tried to launch Adobe Muse CC and I received the message "Unable to start your subscription for Adobe Muse CC". Why is this happening? I am connected to the internet, I've paid for my subscription so what is the problem?

    Hi
    Please try some steps below,
    Windows
    Click on the "Start" menu. Select "All Programs" and then "Accessories"
    Right-click on "Notepad" and select "Run as Administrator"
    Click "Continue" on the "Windows needs your permission" dialog
    When Notepad opens, click File and select Open
    In the filename field type the following:
    C:\Windows\System32\Drivers\etc\hosts
    If any entries in the host file include keywords such as "adobe," ask the user to delete those entries. These are used for Adobe Licensing.
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    Restart Muse
    Macintosh
    Click on the "Finder" icon. Select the "Applications" folder
    Open the "Utilities" folder and select "Terminal"
    Type the following:
    sudo nano /etc/hosts
    Enter the OS user's associated password when prompted
    If any entries in the host file include keywords such as "adobe," ask the user to delete those entries. These are used for Adobe Licensing.
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    Press control+x to close the file
    Restart Muse
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  • We are unable to start your subscription for adobe creative suite 5 master collection subsciption

    When i open after effects up i get this message: We are unable to start your subscription for adobe creative suite 5 master collection subsciption edition.
    Here is also the screen: http://www.shrani.si/?1F/Ia/3Yd3Mu1q/adobe1.png
    Please help!

    There is nothing we can do for you here. This is sales stuff that needs to be handled properly via the sales people - create a support case online or call phone support.
    Mylenium

  • How do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Exten

    hi.
                   how do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition"?????????

    If this is your first time launching the software while receiving this error message I would recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • How to fix "We are unable to start your subscriptions for adobe Photoshop CS5.1 Extended. Subscript

    how to fix "We are unable to start your subscriptions for adobe Photoshop CS5.1 Extended. Subscriptions edition" please heelp

    Hi migliii,
    I found a few solutions mentioned in this discussion thread Adobe photoshop cs5 extended installation error (Mac); Inconsistency in installer database. If you are unable to resolve your problem still, I'd suggest that you contact Customer Support (http://www.adobe.com/aboutadobe/contact.html). Use any of the options on this page to get in touch with a customer support person.
    Thanks,
    Preran

  • We are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for

    we are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for mac

    For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • I keep getting this message and PSCC will not open:Unable to start your subscription for Adobe Photoshop CC.  I keep trying again with no results.  I am on automatic pay system.  This should not happen.

    I keep getting this message and PSCC will not open:Unable to start your subscription for Adobe Photoshop CC.  I keep trying again with no results.  I am on automatic pay system.  This should not happen.
    I had it open a few minutes ago.  Closed it and went to reopen to no avail. How can I open and continue to work?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • I keep getting unable to start your subscription for acrobat XI pro

    I keep getting unable to start your subscription for acrobat XI pro

    What OS? What are you doing when you get this message? Does your account at Adobe show your subscription? Basically, we have no clue where this message is coming from and it is hard to even start trying to address the issue.

  • I can not log onto PS  Message;Unable to start your subscription for Adobe PS cc

    I can not log onto PS  Message;Unable to start your subscription for Adobe PS cc

    Sign out of the Creative Cloud Desktop app, restart your computer, log in again, and restart Photoshop.
    Benjamin

  • We are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition

    below this error message it says: "our servers are currently offline for scheduled maintenance. we appolagise for the delay. please try again later". i have tried it a few times over about 45 minutes. does it actually take a really long time or is there something wrong with my computer. running windows 7 with pretty good internet speed. please help

    AcowanSF2 you have the subscription edition of Illustrator as well?  If so are you utilizing a firewall or making modifications to your host file which might be preventing the software from checking in to make sure your subscription is still valid?

  • CS6 Apps Asking to "Renew Your Subscription" for Creative Cloud, for some reason.

    Hi community,
    I recently purchased a retail version of CS6 Production Premium because I did not like software as a service/Creative Cloud. Unfortunately, I got a good deal and tried it for a year. I did not renew, and removed all the CC apps.
    When I try to open any of the CS6 Applications, a window pops up asking me to renew my subscription to CC. This software has nothing to do with my CC membership, I purchased it in a separate, one-time retail payment. I have looked at the various other threads around and have tried all of the solutions mentioned: Including uninstalling and reinstalling, running the cleaner tools, checking the host and certificate files, no luck. I spoke to several people in several chat instances, all recommending a reinstall of software, no help.
    All I am trying to do here is run some software with a serial code I just purchased from Adobe, officially. Is there a way I can just activate it offline? I tried to do it per the instructions but do not have an option to "generate a response code". Am I being punished?
    Thank you in advance,
    Jesse

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • I get this error..TRY AGAIN.we are unable to start your subscription for adobe photoshop cs5 extended subscription edition,

    i bought photoshop cs5 with serial numbers.it was working and never ask for subscription...now it is asking for subscription....why it want it and how to do it

    uninstall cs5, clean cs5 and cc (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall cs5 using your serial number.

  • We are unable to start your subscription for adobe photoshop cs5

    Why this happened?

    Hi!
    We need more details to be able to help you: do you use subscription, or a demo, or a regular purchased version of CS5?
    What sub version (12.1, 12.04?) If not, update!
    What OS?
    The licensing sub forum: http://forums.adobe.com/community/licensing might be a good place to seek help too, but the header states that you should contact Adobe customer support: http://www.adobe.com/support/contact.

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