Is there anyone who knows how to fix the CD burning issue?

Question

It appears that with an upgrade to iTunes 6.02, I can't burn an audio Cd. I have read through many of the discussion comments to look for anwswers and it appears that MANY of we iTunes users are frustrated with the inability of iTunes to burn audio CD's.
Much like everyone else, I create my playlist, and when I click on burn, itunes checks the media, acesses the playlist and then freezes. I have to cntrlaltdel to exit the program so I don't get any error message number. I do send the error message by email when prompted. I have run a diagnostic... details below.
Microsoft Windows XP Home Edition Service Pack 2 (Build 2600)
Seanix Technology Inc MS-6741
iTunes 6.0.2.23
CD Driver 2.0.4.3
CD Driver DLL 2.0.3.2
LowerFilters: PxHelp20 (2.0.0.0), ASAPIW2K (6.0.2.0),
UpperFilters: GEARAspiWDM (2.0.4.3),
Video Driver: VIA/S3G UniChromeII Graphics\SVIA/S3G UniChromeII Graphics Adapter
IDE\DiskHDS722516VLAT20_______________________V34OA6EA, Bus Type ATA, Bus Address [0,0]
USBSTOR\DiskIOMEGA_ZIP_100________02.U, Bus Type USB
IDE\CdRomLITE-ONDVDRW_SOHW-1693S________________KS0A___, Bus Type ATA, Bus Address [1,0]
Some computers need an update to the ATA or IDE bus driver, or Intel chipset. If iTunes has problems recognizing CDs or hanging or crashing while importing or burning CDs, check the support site for the manufacturer of your computer or motherboard.
Current user is administrator.
D: LITE-ON DVDRW SOHW-1693S, Rev KS0A
Media in drive is blank.
Get drive speed succeeded.
The drive CDR speeds are: 8 16 24 32 40 48.
The drive CDRW speeds are: 8.
The drive DVDR speeds are: 8.
The drive DVDRW speeds are: 8.
Nero and WinMedia player still burn and I can rip tunes off of my CD's with iTunes so the burner is not the problem. The Cicero/Seanix websites are useless places to get answers too. Does anyone know how to get into direct contact with someone from Apple? Please help.
Take care
islandbrian

Answer 1

iOS 7: Help with how to fix a crashing app on iPhone, iPad (Mini), and iPod Touch
http://teachmeios.com/help-with-how-to-fix-a-crashing-app-on-iphone-ipad-mini-an d-ipod-touch/
Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
Downloading Past Purchases from the iTunes Store, App Store and iBooks Store
http://support.apple.com/kb/ht2519
Send feedback/suggestions to Apple.
http://www.apple.com/feedback/ipad.html
 Cheers, Tom