Is there more than one way to strip clean a HD before reloading OSX 10.6.8 operating system

I've had my MacBook's HD emptied and OSX reinstalled twice now in a few weeks by a Mac "reseller" there is no one in the store that has a full knowledge`of mac's they have the orange herd drive that i've seen in Mac shop's, they have the opperating systems to load.
both times it's taken only a few moments to "empty" the hole hard drive, it takes longer to empty 10 items in finder  / Secure Impty Trash than empty the HD
the last reinstall i saw that there 22GB used on the HD there must be things getting stuck in the HD some how and becoming part of the reinstall.
Can anybody tell me, so i can tell them ( in the store )  how to go about getting a clean HD ready to reinnstall  OSX 10.6.8 with out the things that must be hidden so they become part of the new install

SailBoynz wrote:
is it possoble that some files are making it to the "new" HD
No. The computer can no longer see the files once the Directory has been erased. The only way to access them is from a data recovery method which involves scanning the entire disk and listing these files by examining them - an extremely slow process. I can't say wht you are having the issues you are, but the erase method isn't likely to be the cause - though if you are concerned you could follow the method I gave above for doing a fuller erase, just to satisfy your mind. It may be that the disk itself is beginning to fail. You could download SMART Reporter which can look for possible indications of impeding failure:
Older free version: http://www.corecode.at/smartreporter_lite/index.html
Or £2.99 in the Mac App Store for the current version:
https://itunes.apple.com/gb/app/smartreporter/id509148961?mt=12

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