ISE 1.2 - Error 12929 NAS sends RADIUS accounting update messages too frequently
We are currently running Cisco ISE 1.2, and every day under the "Misconfigured Network Devices" section on the main ISE Page, I have a huge list of different devices that are all being flagged with the following error message:
"12929 NAS sends RADIUS accounting update messages too frequently." " NAS sends RADIUS accounting update messages too frequently
Verify NAS configuration. Verify known NAS issues."
The list of devices seems to all be Cisco switches; albeit different models, IOS versions, ect.
i have searched on this issue, and the closest thing to a fix I can find is that it would be fixed in a WLC update, but that was 9 months ago. I would like to know what causes this issue, and what needs to be altered in ISE, or on the switches to resolve this.
Thank You.
CSCuh20269 WLC sends acc updates too frequently, indicates user roams to itself is the defect specifically on the WLC that is fixed in one of the 7.6 releases.
Along with the config Jatin mentioned, you may want to try pulling an Accounting report from ISE periodically and analyze the traffic/isolate the endpoints/supplicants that may be causing a lot of activity (For ex frequent IP changes ) which results in frequent accounting updates.
Regards,
Gurudatt
Escalation engineer, SAMPG | CCIE#28227
Cisco systems
Similar Messages
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Cisco ISE 1.2.1 - "12929 NAS sends RADIUS accounting update messages too frequently" error message
Hello,
Running ISE 1.2.1 Patch 1, we get following error message: "12929 NAS sends RADIUS accounting update messages too frequently" on all NAS Devices (i.e. C-4500s running SPA.03.04.00.SG.151-2.SG.bin).
There was a previous post on this forum (RE: https://supportforums.cisco.com/discussion/11894006/ise-12-wlc-5508-nas-sends-radius-accounting-update-messages-too-frequently) that stated that the "aaa accounting update newinfo" command doesn't solve this problem even though bug CSCuh01760 "Misconfigured NAS criteria needs to be changed" is resolved in ISE 1.2.1 as per the release notes.
Could you please advise us on that to do now? Thank you.
Regards.For the WLC side:
1. You are probably hitting this bug CSCug14713
2. You can also change the "Interim Update" located under the SSID > Security AAA Servers
For the Switch side:
1. You might be hitting this bug:CSCuh01760
2. Make sure that you have the following command in your config "aaa accounting update newinfo"
Thank you for rating helpful posts! -
ISE 1.2 - WLC 5508 - NAS sends RADIUS accounting update messages too frequently
I'm getting this error in ISE referring to my Cisco 5508 WLC. I'm not sure how to turn down the frequency. Any ideas?
NAS sends RADIUS accounting update messages too frequently
Verify NAS configuration. Verify known NAS issues.I opened up a TAC case with Cisco yesterday and this is the response i got from them:
There is bug on the WLC side to reduce the number acct updates:
CSCug14713- WLC sends acct-update twice in the same millisecond
This is fixed in 8.x on the WLC.
So, it looks at though we just have to deal with it until they release an 8.x version for the WLC. In the meantime, you can disable the alerts in ISE.
Administration>Settings>Alarm Settings>Misconfigured Network Device Detected
Edit that alarm and set it to disabled -
WebVPN will not send radius accounting
Hi Folks,
I have setup a webvpn system, which works perfectly on a 2811. However, when I enable aaa accounting on the context, it seems to be enabled BUT the accounting packet is never sent.
Debug shows this
Aug 28 09:55:56 c2811-test 312: Aug 28 07:55:56.652: WV-AAA: Nas Port ID set to 31.54.80.206.
Aug 28 09:55:56 c2811-test 313: Aug 28 07:55:56.652: AAA/ACCT/HC(00000011): Register SSLVPN/4BFEEA58 64 bit counter support not configured
Aug 28 09:55:56 c2811-test 314: Aug 28 07:55:56.652: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 09:55:56 c2811-test 315: Aug 28 07:55:56.652: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 09:55:56 c2811-test 316: Aug 28 07:55:56.656: AAA/ACCT/EVENT/(00000011): CALL START
Aug 28 09:55:56 c2811-test 317: Aug 28 07:55:56.656: Getting session id for NET(00000011) : db=4F5A7618
Aug 28 09:55:56 c2811-test 318: Aug 28 07:55:56.656: AAA/ACCT(00000000): add node, session 7
Aug 28 09:55:56 c2811-test 319: Aug 28 07:55:56.656: AAA/ACCT/NET(00000011): add, count 1
Aug 28 09:55:56 c2811-test 320: Aug 28 07:55:56.656: WV-AAA: AAA authentication request sent for user: "username"
Aug 28 09:55:56 c2811-test 321: Aug 28 07:55:56.668: WV-AAA: AAA Authentication Passed!
Aug 28 09:55:56 c2811-test 322: Aug 28 07:55:56.668: WV-AAA: User "username" has logged in from "31.54.80.206" to gateway "BBSVPN"
Aug 28 09:55:56 c2811-test 323: context "BABILON"
Aug 28 09:55:56 c2811-test 324: Aug 28 07:55:56.668: Getting session id for NET(00000011) : db=4F5A7618
Aug 28 09:55:56 c2811-test 325: Aug 28 07:55:56.668: WV-AAA: Calling START accounting
Aug 28 09:55:56 c2811-test 326: Aug 28 07:55:56.668: AAA/ACCT/NET(00000011): Pick method list 'bablist'
Aug 28 09:55:56 c2811-test 327: Aug 28 07:55:56.668: AAA/ACCT/SETMLIST(00000011): Handle DE000002, mlist 4AA1D1A8, Name bablist
Aug 28 09:55:56 c2811-test 328: Aug 28 07:55:56.668: WV-AAA: Adding group name pol1
Aug 28 09:55:56 c2811-test 329: Aug 28 07:55:56.668: AAA/ACCT/EVENT/(00000011): NET UP
Aug 28 09:55:56 c2811-test 330: Aug 28 07:55:56.668: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 09:55:57 c2811-test 331: Aug 28 07:55:56.672: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 09:56:00 c2811-test 332: Aug 28 07:55:59.100: AAA/ACCT/NET(00000011): Pick method list 'bablist'
Aug 28 09:56:00 c2811-test 333: Aug 28 07:55:59.100: AAA/ACCT/SETMLIST(00000011): Handle DE000002, mlist 4AA1D1A8, Name bablist
Aug 28 09:56:00 c2811-test 334: Aug 28 07:55:59.104: WV-AAA: Sending TUNL IP (10.192.69.53) addr update
Aug 28 09:56:00 c2811-test 335: Aug 28 07:55:59.104: AAA/ACCT/EVENT/(00000011): ATTR ADD
Aug 28 09:56:00 c2811-test 336: Aug 28 07:55:59.104: AAA/ACCT(00000011): Accounting response status = FAILURE
Aug 28 09:56:00 c2811-test 337: Aug 28 07:55:59.104: AAA/ACCT(00000011): Send NEWINFO accounting notification to EM successfully
Aug 28 10:00:00 c2811-test 340: Aug 28 08:00:00.162: WV-AAA: Calling STOP accounting
Aug 28 10:00:00 c2811-test 341: Aug 28 08:00:00.162: AAA/ACCT/NET(00000011): Pick method list 'bablist'
Aug 28 10:00:00 c2811-test 342: Aug 28 08:00:00.162: AAA/ACCT/SETMLIST(00000011): Handle DE000002, mlist 4AA1D1A8, Name bablist
Aug 28 10:00:00 c2811-test 343: Aug 28 08:00:00.162: AAA/ACCT/EVENT/(00000011): NET DOWN
Aug 28 10:00:00 c2811-test 344: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 10:00:00 c2811-test 345: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 10:00:00 c2811-test 346: Aug 28 08:00:00.162: AAA/ACCT/NET(00000011): Accounting record not sent
Aug 28 10:00:00 c2811-test 347: Aug 28 08:00:00.162: AAA/ACCT(00000011): del node, session 7
Aug 28 10:00:00 c2811-test 348: Aug 28 08:00:00.162: AAA/ACCT/NET(00000011): free_rec, count 0
Aug 28 10:00:00 c2811-test 349: Aug 28 08:00:00.162: /AAA/ACCTNET(00000011) reccnt 0, csr FALSE, osr 0
Aug 28 10:00:01 c2811-test 350: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): Update SSLVPN/4BFEEA58
Aug 28 10:00:01 c2811-test 351: Aug 28 08:00:00.162: AAA/ACCT/HC(00000011): no HC SSLVPN/4BFEEA58
Aug 28 10:00:01 c2811-test 352: Aug 28 08:00:00.162: AAA/ACCT/EVENT/(00000011): CALL STOP
Aug 28 10:00:01 c2811-test 353: Aug 28 08:00:00.162: AAA/ACCT(00000011) reccnt 0, osr 0
c2811-test#sh webvpn context BABILON
Admin Status: up
Operation Status: up
Error and Event Logging: Disabled
CSD Status: Disabled
Certificate authentication type: All attributes (like CRL) are verified
AAA Authentication List: WEBVPN
AAA Authorization List not configured
AAA Accounting List: bablist
AAA Authentication Domain not configured
Authentication mode: AAA authentication
Default Group Policy: pol1
Associated WebVPN Gateway: BBSVPN
Domain Name: babilon
Maximum Users Allowed: 1000 (default)
NAT Address not configured
VRF Name not configured
Virtual Template: 1
Virtual Access : 3
aaa accounting network bablist start-stop group babaaa
aaa group server radius babaaa
server 10.192.68.2
ip radius source-interface Tunnel1
deadtime 0
load-balance method least-outstanding
What have a done wrong?
Cheers
AlanThanks for your reply Marcin,
I have added that debug too and checked the server, i have even added ip packet debug too.
I simply dont see the packet sent from the box, at all!
I dont understand why when the debug shows the accounting packet still being built at
Aug 28 07:55:59.104
Why does it report the accounting response failure in the same timestamp?
Bizarre! -
After ISE 1.2 upgrade I get "5413 RADIUS Accounting-Request dropped."
Hello,
I have a two admin node setup for ISE. I just upgraded one of my two ISE Admin nodes to Version 1.2. I still have one of my admin nodes at 1.1.4. When I disable my Version 1.1.4 node and allow wireless authentications to be handled by the Version 1.2 node I get the message..."5413 RADIUS Accounting-Request dropped". None of my wireless edge devices will be allowed on the network during this time. When I re-enable my 1.1.4 node my wireless devices are then allowed on the network.
I am currently using ISE to authenticate wireless connectivity.
I also get the failure reason... "11038 RADIUS Accounting-Request header contains invalid Authentication field".
Any ideas?
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Howard Cowdrick wrote:
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I get a grey block on my screen very often. When I say update, it says connecting to the update server, but never connects. When I try to update from 31 to 33, you tell me I am up to date.
I am running an IMAC. I just checked, my software is up to date.Hello,
If you are using the ESR version, make sure that your version is 31.2.0. Otherwise, the latest version of Firefox is 33.1.
You can check your version by going to:
* Help (or [[Image: New Fx Menu]] > [[Image: Help-29]]) > About Firefox
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Another way you can check is by typing '''about:support''' in your address bar, or alternatively:
* Help (or [[Image: New Fx Menu]] > [[Image: Help-29]]) > Troubleshooting Information
If you are not at either of the two versions mentioned earlier, please make sure that you have write permission so that the updater can work, or download a fresh copy at:
* https://www.mozilla.org/en-US/firefox/new/
* (full installers for all localizations) https://www.mozilla.org/en-US/firefox/all/
And update using the dmg file (not sure how macs work - not sure if you need to uninstall and then reinstall?).
* [[Update Firefox to the latest version]]
* [[How to download and install Firefox on Mac]] -
We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.
About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...
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Since switching to Firefox this week, when I click on a hyperlink in an e-mail in Outlook, I get this message, "General failure. An error occurred in sending the command to the application." It doesn't open a new window or do anything. Any work around to fix this?
See this lnk for a fix, it worked for me!
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Azure Sql DB Export to Storage Container fails with "An error occurred while sending the request"
I've built a new VM from which I'm running PowerShell scripts to backup my databases. It had worked before on an old server for several months, and worked once on the new server, then I upgraded my Azure PowerShell cmdlets, and haven't been able to
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Below is my source code, with sensitive stuff replaced with ?'s. When I display the $stctx and $dbctx, they seem to have reasonable values. I added the IP address of the server as an exception to the db firewall, and I've installed SQL Server
Mangement Studio and verified that I can connect to the database. I have a feeling there's something simple I've overlooked.
Here's are both error messages:
Start-AzureSqlDatabaseExport : An error occurred while sending the request.
At C:\Users\Public\PublicCmds\test.ps1:29 char:1
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+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Start-AzureSqlDatabaseExport], HttpRequestException
+ FullyQualifiedErrorId : Microsoft.WindowsAzure.Commands.SqlDatabase.Database.Cmdlet.StartAzureSqlDatabaseExport
Start-AzureSqlDatabaseExport : Error while copying content to a stream.
At C:\Users\Public\PublicCmds\test.ps1:29 char:1
+ Start-AzureSqlDatabaseExport -SqlConnectionContext $dbctx -StorageContext $stctx ...
+ ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
+ CategoryInfo : NotSpecified: (:) [Start-AzureSqlDatabaseExport], HttpRequestException
+ FullyQualifiedErrorId : Microsoft.WindowsAzure.Commands.SqlDatabase.Database.Cmdlet.StartAzureSqlDatabaseExport
Here is the source code:
param($dbname)
if ($dbname -eq $null) {
write-host "Database code must be specified"
return
$password = "????"| ConvertTo-SecureString -asPlainText -Force
$servercredential = new-object System.Management.Automation.PSCredential("????", $password)
$dbsize = 1
$dbrestorewait = 10
$dbserver = "????"
$stacct = $dbname
$stkey = "????"
$stctx = New-AzureStorageContext -StorageAccountName $stacct -StorageAccountKey $stkey
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$bkupname = $dbname + $timestamp + ".bacpac"
write-host "db context"
$dbctx
write-host "storage context"
$stctx
write-host "Backup $dbname to $bkupname"
Start-AzureSqlDatabaseExport -SqlConnectionContext $dbctx -StorageContext $stctx -StorageContainerName databasebackup -DatabaseName $dbname -BlobName $bkupnameHi Brad,
Mentioned script, with appropriate values, works on my system.
I'm able to export an Azure SQL database to blob storage. Am using version 0.8.10.1 of cmdlets, so this the same version mentioned in this problem description.
Can you please try using Add-AzureAccount and check if that helps. This is indicated in a different third-party blog.
http://answers.flyppdevportal.com/categories/azure/azuretroubleshooting.aspx?ID=8aee89fe-430e-45fe-af54-7c8ed3ac60e1%29."http://answers.flyppdevportal.com/categories/azure/azuretroubleshooting.aspx?ID=8aee89fe-430e-45fe-af54-7c8ed3ac60e1
Does it work from a different machine with newly downloaded credentials.
Does it work for a newly created database (so minimal database size).
If above do not work, we may require additional details like RequestID, StorageAccountName, ServerName so an MS ticket may be more appropriate.
Girish Prajwal -
Acrobat 9 Pro " An error occurred while sending mail"
Dear Gurus:
Free ice cream to the person with the answer that works. I use Vista OS, 32 bit; IE (Primary) and Mozilla; Outlook E-mail (primary) and Windows Mail. The preceding has been the case for the last two years so "nothing has changed". I used Adobe Acrobat 9 Pro for two years and designed a number of interactive forms and used the functionality as much as possible. Overall a good experience with Pro 9
Case in point, I designed an interactive employment application that was regularly used, updated and re-released over a period of about two years without incident. It was set up to be completed online by employment applicants. Once completed, they would click to "e-mail the office" the completed application then close the document. It was set up with the button to send a form, and more precisely to send the form as .FDF to the mailto: address#1; address #2. Again it worked fine using either Mozilla or IE until last week. As usual, I made some minor edits to the existing body fields and left the buttons alone sine there was no need to bother them.
I emailed the revised .PDF document to "the web guy" who added it to the website- like all the times before. I went online to "test it" as usual so I filled it out. When I click the button to send form to office, the option comes up to select the email client. I use Outlook so I selected "Desktop E-mail Application", click OK and then I immediately get the message "An error has occurred while sending mail". In the past without fail, the Outlook would open after 1-3 seconds and attach the .FDF file with the normal .FDF and data jargon. no problem... Also, I am aware of extending features to Reader and the licensing issue, but I doubt that is an issue.....
So, before I posted here I tried a few things:
A- I tried opening the source .PDF application locally on my PC and filled it out. I clicked the button to "sent the file" to myself. To be clear this was not posted on the website, but it did open Outlook, create the email, add the .FDF and sent it to me. HHHMMMM so it works locally....
B- Next, I started fresh with a blank adobe document page and added two items: 1- a text field and a new email submit button I created to send the data via FDF. I set it up, it worked fine when I tested it locally on the PC and created the .FDF file and the Outlook email and I sent it to myself. Then I took this same little test file and added it to a different website I have access to, I re-published the site, ccessed the form and no dice...... I got the same message, " an error occurred while sending mail" when I clicked OK to use the Desktop Email Application.
C- I read other posts and Googled for about 6 hours yesterday and now I am missing clumps of hair.
So, it seems something "happened" that will not let the email be created from an existing form; or a NEW form that are available for use on a website; but BOTH work just fine if accessed on a local PC.
Please , and thank you..
Brian P.Hi Bill,
Thank you for your follow up. I'm not sure what you mean by, "did I do a comparison to the original". If you're asking whether I'm sure the .PDF and the .FDF are the "same" documents, they are... however the problem is even if they were entirely different forms, my issue is once the submit form button is clicked, Outlook fails to initialize and attach the .FDF file .
I mentioned how I tried to recreate the "error" by building a new form from scratch in order to eliminate all the possible variables of having a bug in the form that had been updated so many times before without incident. Even with the new form having just one text field and one submit form button, it worked as needed when I used the .PDF file locally right from my PC by filling out the field and submitting the form's .FDF data to myself. It opened the Outlookprogram, created the mail and attached the .FDF file. I clicked "send" and away it goes from "me" to "me" and I was able to open the email, click the .FDF then browse to the .PDF source form so the files could extract into the .PDF. All normal and all Okay , like 100 times before using the WEB, but not now... .
Today, even that simple form with one field and one submit button encounters the same "An error has occurred while sending mail" message upon clicking on the web based submit button. The option comes up to let me select the email server and when I click "OK" , the error notice comes up... grrrrrrrrrrrrr
In short, when the form is used in a website environment, it doesn't want to create the outgoing email with the .FDF file attachment. Normally, it worked like a peach.
?? I dunno
BP -
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The message that has started coming up is the following:
An error occurred while sending mail. The mail server responded: 5.7.1 [P4] Message blocked due to spam content in the message.. Please check the message and try again.
I have tried reinstalling Thunderbird but nothing changed, I tried changing the port from 25 to 587 to 465 but nothing changed. I do not understand what is going on as on Wednesday Apr 8 everything was working just fine.I have just tried ringing RCN and they tell me that because I am not using an RCN email as such they can not help but he suggested that it was a filter in Thunderbird but I have not set any filters and can not see if there are any or how to change them. The only way sending my website url right now is to make it not look like a url. Where do I need to look to solve this as I first wrote last week everything was fine.
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Error 401 while sending SOAP Request to XI
hi friend ..
i am getting Error 401 while sending SOAP Request to XI..
can u suggest me where may be the error?
thanks..Hi,
Refer these threads:
Testing XI SOAP scenario via XMLSpy
Re: SOAP Sender ADAPTER 401 No Authorisation
Re: XI Web Service - Code: (401) Unauthorized.
Try soap client https://www.sdn.sap.com/irj/servlet/prt/portal/prtroot/docs/library/uuid/9b16d790-0201-0010-4e9b-baa5f42830d8
Regards
Suraj -
After updating to Firefox 3.6.10 this morning, Outlook 2007 can no longer open up links embedded in emails. Normally when you clicked a link it would open up Firefox and send you to the website, but when you click on any link it now says:
General failure. The URL was: [url here]
An error occurred in sending the command to the application.
I don't know what happened. I didn't change any other settings on the computer.
I am running Windows 7 64 Professional, MS Outlook 2007 with latest updates, and Firefox 3.6.10Please read this article to see if it helps:
https://support.mozilla.com/tiki-view_forum_thread.php?locale=en-US&comments_parentId=542907&comments_offset=20&comments_per_page=20&forumId=1
Also, you might try this first:
https://support.mozilla.com/en-US/kb/troubleshooting+extensions+and+themes -
I got this problem when I tried to configure out-going email and add an account to farm administrator group.
I configure out-going email according to this website http://technet.microsoft.com/en-us/library/cc288949.aspx
Here are the screen shots.
The SMTP server and email accounts work out OK when I use Outlook 2010 to test.
Anyone can help me about it? Thanks.
Here is the log.
09/20/2012 09:21:00.36 w3wp.exe (0x1F7C)
0x1138
SharePoint Foundation E-Mail
8gsf
High
#160008: The e-mail address 'admin3.sharepoint@domain' contains illegal
characters. df98555c-612f-4a58-9443-ab6e9a4fcc53
09/20/2012 09:21:00.36 w3wp.exe (0x1F7C)
0x1138
SharePoint Foundation General
8kh7 High
Cannot complete this action. Please try again.
df98555c-612f-4a58-9443-ab6e9a4fcc53
09/20/2012 09:21:00.36 w3wp.exe (0x1F7C)
0x1138
SharePoint Foundation E-Mail
7946 Critical
Cannot complete this action. Please try again.
df98555c-612f-4a58-9443-ab6e9a4fcc53
09/20/2012 09:21:00.36 w3wp.exe (0x1F7C)
0x1138
SharePoint Foundation Runtime
tkau Unexpected
Microsoft.SharePoint.SPException: The user or users have been added successfully, but there was an error in sending the e-mail message. The server may not be set up correctly to send e-mail. To verify that e-mail is configured correctly, contact your
server administrator. at Microsoft.SharePoint.ApplicationPages.AclInv.SendEmailInvitation(EntityEditor picker, String subject, String message) at Microsoft.SharePoint.ApplicationPages.AclInv.BtnOK_Click(Object sender, EventArgs e)
at System.Web.UI.WebControls.Button.OnClick(EventArgs e) at System.Web.UI.WebControls.Button.RaisePostBackEvent(String eventArgument) at System.Web.UI.Page.RaisePostBackEvent(IPostBackEventHandler sourceControl, String
eventArgument) at System.Web.UI.Page.ProcessRequestMain(Boolean includeStage...
df98555c-612f-4a58-9443-ab6e9a4fcc53
The e-mail address I have tested it for several times and there is no problem.
Anyone has any clue about this error?Hi.
This I have seen before...
It can be that the SMTP relay server is configured to only allow certain IP ranges or addresses.
It can be that the firewall on the SP server does not allow for SMTP traffic (normally 25, for example for Exchange).
It can be that there is an Antivirus on the SP server(Client AV) that prohobits the Timer service to send email from this server. I have seen MacAfee do this. Needed an policy change.
If, its the builtin SMTP service you are using, check this link:
http://blog.sharepointrx.com/2010/11/18/setting-up-the-iis-smtp-server-for-sending-email-from-sharepoint-2010-on-server-2008-r2/
Check that and try again.
Regards
Thomas Balkeståhl - Technical Specialist - SharePoint -
http://blog.blksthl.com
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