ISE - CSCty54756 - how do I reindex a ISE database? Need help please!
Anybody know how to implement the workaround below?
Indexes got corrupted in MNT DB
CSCty54756
Symptom:
The ISE Dashboard will not show up any activities and when checked in the mnt-collector.out log file from support bundle you will see indexing errors
Conditions:
If you see indexing error as below :
java.sql.SQLException: ORA-01502: index 'MNT.SYS_C0011721' or partition of such index is in unusable state.
java.sql.SQLException: ORA-01502: index 'MNT.SYS_C0011720' or partition of such index is in unusable state
Workaround:
As a quick workaround Indexes needs to be re-executed and all this execution needs to be done under the guidance of MNT Dev
Further Problem Description:
When you observe if the dash board is not logging any information , even though authentications are happening successfully , then when we check the support bundle for mnt-collector.out log and if we happen to see the above SQL Exceptions , we can conclude that due to index errors , dash board is not writing any logs.
Hello all,
I actually have the same problem with my Cisco ISE with Dashboard showing nothing and cisco ISE returning Database Failure like as shown below:
"Database failure (nnpc-ise, Posture)
Exception:
ORA-01502: index 'MNT.SYS_C0011756' or partition of such index is in unusable state"
Kindly advise me on how i can fix this error.
NOTE: I AM USING CISCO AS AS STANDALONE MODE I DO NOT HAVE MONITORING NODE.
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