Issue adding Child member to the outline in 11.1.2.2

Hi ,
We have any Issue with adding the member to the Outline. Details mentioned below.
Server locked up when i was updating the outline. I was erasing lower level structure.. This has been a chronic problem..
http://gvw3086-v.atlanta.hp.com:9000/easconsole/console.html
Need this server reset asap.. this is holding up important forecast work. Many people are depending on this getting done.
However to make it work you have to change the name of an existing member.. then add to the data base outline.. which disappear when you put it in.. save it. close and reopen and the structure add will be present. Do not copy, and delete siblings.. this will cause the server to lock up.
We had this issue before and what I have done is
just add the Child Outline and when we saved it it’s not saving  the cursor keeps on browsing and  rotating and it will not save. So in order to save  just rename some other child member and save it then it saves. And when we close and reopen the outline we can see the child Outline was added. And again rename the other child member what we renamed to its original name.
The above one is just a temporary fix what we did but can any one help me on Permanent Fix for this.
Regards,
Naveen

Hi Naveen,
  I think this issue is related to JRE version. As per support matrix for 11.1.2.2, JRE version version should be 1.6_29+.  (that does not mean Java 7 is supported)
  Check whats the Java/JRE version you have on the system from which you are accessing EAS link.
  If its Java 7, uinstall it & install supported 1.6 version.
Hope this resolves the issue.
Thanks,
Santy.

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