Issue adding Google account on Yosemite

Issue:
The Mac is having trouble adding Google account through SystemPreferences>InternetAccounts. Whenever Google was chosen as the account to add, a pop-up pops up to ask for login credentials but instead a spinning wheel was given in the pop up.
Toubleshooting done:
- I've tried to add the account through Mail by adding an account in Mail's preferences but same "spinning wheel in pop-up" occurs.
- Reset the computer by restarting
- Adding a new account through Calendar's preference similar to the first troubleshooting attempt
Conclusion:
- I suspect this to be a bug with the 10.10.3 update since the Mac was update few days ago.
- Seems like the Mac is having trouble to load up the login screen from Google because Exchange is working fine

GEESH. Finally figured it out after spending about 3 hours trying everything under the sun. I realized that somehow my contact card as the admin had been switched to his contact card in my address book. It's displaying my name correctly now. RIDICULOUS.

Similar Messages

Can't connect to Google account in Yosemite

Hi there,
I just upgraded to OS X Yosemite, and I hoped that this problem would no longer exist, but it seems to still be an issue. I can't connect to my Google Account through the Internet Accounts pane in System Preferences. It just has that loading wheel the whole time.
It says that Messages is connected in the Internet Accounts area, but that's not the case when I open Messages... it just says "Connecting..." forever.
Any ideas for a way to fix it? My Firewall isn't on, so it's not that. And I'm able to connect to the google account on my IM+ app on my iPhone, so if it's Google being finicky, it's not consistent.
Any help would be great.

Hello jjnavia,
Since that article didn't help, you may find more information by using another one of Apple's support resources - https://getsupport.apple.com/GetproductgroupList.action.
Regards,
Jeff D.

System Preferences hangs on adding Google account

I am running OS X Yosemite 10.10.3 – the problem I am about to describe started to occur just after installing the latest software update – on a MacBook Pro (Retina, 15-inch, Mid 2014). All of my applications are up to date; Mail is version 8.2 and System Preferences is version 14.0 if that can matter.
After installing the latest Yosemite update and restarting, I started to see a notification asking me to enter my Google account password in System Preferences. I clicked yes, and was brought to Internet Accounts and presented with a pop-up dialog looking like this:
The spinning animation never stopped – I waited at least five minutes. I also included Mail, in which this pop-up also appears when trying to configure certain email preferences.
This was fine, although the notification, which continued to reappear occasionally, was somewhat annoying. However, then I decided to remove my Google account from Internet Accounts and re-add it. I then realized, having removed the account, that I am shown the same non-functional pop-up dialog when I try to add a Google account. (Adding iCloud accounts appears to work fine.) Consequently, I cannot access any Google services on my Mac anymore. (Everything works fine when using mail.google.com, calendar.google.com, etc.)
As I mentioned previously, the dialog also appears when selecting Add Account in Mail.
Unfortunately, I had no backup within the last few minutes to which I could revert in order to restore my Google account.
I assume that the problem is caused by some change in Apple's protocol for interfacing with email in the last Yosemite update, as everything works exactly as expected on my second Macbook Pro, which is running all of the same software except that I have not installed the latest software update. (To be precise, this includes iTunes 12.1.2, OS X Update 10.10.3, and OS X Yosemite Recovery Update 1.0.)
What can I do?

The problem appears to have been fixed. Trying to add a Google Account now displays this (different) pop-up dialog:
Since I originally had this problem, I have installed recent updates including the OS X Yosemite 10.10.3 Supplemental Update, Keynote 6.5.3, Pages 5.5.3, Numbers 3.5.3, and Xcode 6.3.1. Google accounts appear to work fine in all applications I tested now.

Old accounts disappeared after adding google account

I have similar problem, after adding new Google account on BB, old account disappeared and all infos are taken from Google and not anymore from Outlook. Then re-created previous account and deleted Google one: no solution, re-installed BB-DTop Mng: managed to retrieve mail, notes, etc. from Outlook but the address book remains only Google one!
How to ERASE Google presence totally?
knottyrope wrote:
there might be a service book that is remaining on device.
Also you can connect to desktop manager and change default address book.
Subject Title edited to reflect new topic.

Did you eerase and re-install, then migrate?
s2kip wrote:
However, when I boot with Windows, I can see the directories of my accounts.
Where in the directory structure are they?
Have you looked in /Users to see if a new account was created there?

Calendar app crashes on iPad after adding Google account

I just loaded my Gmail account on my iPad 2. The native mail app works fine but when I try to access the native calendar app, it flashes on for a second and turns off leaving back at the home screen. I deleted the account and went back to the app and it works fine (no sync with my Gmail calendar obviously). When I re-enter my Gmail credentials the app continues to crash. Thoughts?

SOLVED!!!!
Here was the answer:
https://discussions.apple.com/thread/3378314
News about the Calendar Syncing problem with iCloud!
First of all: Now it works! Yeah :-)
What I did:
1. Kill my iCloud account just on the iPhone. Not on the iMac, just on the iPhone. And I told the iPhone to kill all contacts etc. JUST on the iPhone.
2. Activate iCloud on the iPhone with my Apple-ID.
3. After about 3 Minutes all was back again! :-) Including all my calendars now! Yippieh...
That worked for me, I hope, it will help you.
Regards,
Michael

Calendar having Issues with Google Calendar (2-factor auth. enabled)

I have enabled two-factor authentication on my Google account. I have added that account to Yosemite's accounts and enabled the Calendar. I have generated an App password from Google and have entered that one as my password. The calendars show up in the Calendar app. After a day or so, the calendar stops syncing and I get this error on Calendar app:
My calendar list also shows up this warning message and when I click it shows me the warning above:
If I get another password from Google, the problem persists. The only way to fix is if I do the following:
Remove the Gmail account from my computer
Add it back again and enter a new password generated by Google
Enable calendar support
This is something I cannot be doing every day and frankly it is quite annoying. I believe the problem lies within Calendar app losing its authentication with Gmail

Unfortunately, I already tried this several times prior to posting here. The system won't let me add the same account more than once, and continues to prompt me for a password multiple times for each service.

Problems adding gmail account to my iphone3G.

I have changed my Iphone3 3G to a new one : same device iphone 3 3G and since I'm not capable of adding other accounts to it.
For example my Gmail account.
I've beeen following your instructions but it still not working.
What would you suggest me to do.
thank you !
So71

Hi So71,
I apologize, I'm a bit unclear on the exact nature of the issue you are having. If you are having issues adding your account to Mail on your iPhone, you may find the following articles helpful (apologies if you have already seen them):
iOS: Adding an email account
http://support.apple.com/kb/ht4810
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Regards,
- Brenden

Firefox 3.6.13 won't log onto gmail or google accounts, plus issues with hotmail

Running 3.6.13 on Windows 7 Pro 64-bit. Since 3.6.12, I've had hit-or-miss issues being able to log onto my gmail (no, not a password issue). When I tried loading gmail (either through the unsecure or the https version), the connection would often time out, with Firefox telling me the connection was interrupted and/or had been reset. Hotmail would load, but if I selected multiple messages to move or delete, it wouldn't work, and a notice would pop onto my hotmail session, saying that I wasn't connected to the internet.
So I tried Chrome, and the gmail issue wasn't a problem in Chrome. But, sure enough, the Hotmail thing was still an issue in Chrome.
After running through all the suggestions I could find here and elsewhere--including deleting cookies, cache, etc., and creating a new profile, and running in safe mode, and moving to Firefox 4 beta (same issue as 3.6.x), and a total uninstall & reinstall of Firefox--nothing worked. In fact, after upgrading to 3.6.13, gmail wouldn't load at all. I couldn't even log on to any aspect of my google accounts--so, no docs, no calendar, etc.
So I started over, with a system wipe & reinstall of the OS. After initial install of Firefox, it *seemed* to have solved the problem. But soon after--and this was before adding any customizations other than Adblock Plus (which I have disabled on any google domain)--the problem returned. I ran through the troubleshooting again (e.g., deleting cache, cookies, creating new profile, etc.). No luck. Then I realized the culprit might be... JAVA!
Uninstalled java, and lo! and behold, gmail loaded. But hotmail still was problematic. And gmail was still hit-and-miss, and loading slowly when it did work.
So I went to my work computer, which is also running Win 7 Pro 64-bit, and copied all my Firefox files (install directory, profile, etc.) over to my home computer. Y'see, my work computer--despite having all the same settings and software--has no problem with gmail or hotmail. Well, those same settings applied to my home computer still were problematic. And no, it's nothing to do with my home network setup--which hasn't changed since before I started having these issues, anyway.
So I did a complete uninstall of Java on my home system, and voila! Gmail works, doesn't take a whole lot of time to load (though it's still sluggish compared to my work computer). Hotmail is still buggy, but hey--it's hotmail.
Unfortunately, when I then installed OpenOffice, Java was re-installed (and I'm not sure how essential having a standalone java install is for OpenOffice, so I'm holding off on any uninstall) and now I'm back to hit-and-miss gmail.
Long story short, there is something in java (and I've tried version 21, 22, and 23) that is messing up Firefox when it comes to gmail, google accounts, and hotmail. Chrome is not affected by this in gmail or google accounts, but has issues in hotmail. IE8 isn't affected in google or hotmail.
I hate IE8, and I'm not sold on Chrome. Don't drive me away, Firefox.
Prior to my OS wipe & reinstall, other sites that use java--primarily for file uploading, like flickr & photo finishing businesses--were not working with Firefox 3.6.13 or Firefox 4 beta.
Again, clearing cache, clearing cookies, creating a new profile, running in safe mode, uninstalling any individual and/or all add-ons and extensions... none of these was the answer to this problem. Even a fresh OS install didn't quite fix it. Java seems to be implicated in the problem, and I'll be posting this issue over at Oracle's forums, too.
Other computers I have on my home network are affected by this issue, as well, but not all of them, and not to the same degree.

I also have this problem and it just started in the last week or so. It seems to be dependent on my home network and the problem only exists with firefox. I have used chrome and IE8 with no issues. I can verify tomorrow that it only exists in my network but one thing I was able to test is that the problem exists even on my linux boot. I am totally dumbfounded with this problem and I can't find anything that will allow the gmail page to load. All other pages I have tried load fine, all be it a little slower than normal but they load. If anyone knows of a difference between firefox and all other browsers on how it goes through the router I would appreciate the info cause I don't know of any differences.

After I downloaded Yosemite I can no longer send mail with my google account only receive mail

I installed Yosemite and I wish I had waited , I can now receive mail on my google account but can't send
I just get the drop down box with Google off line try another server
My laptop works fine but that still has maverick on it any help would be appreciated.
I have already deleted all my mail accounts and rebooted but no luck after reinstalling mail as per laptop installation

Well, it happened again.
This morning I was sending out a bunch of emails and around the 10th one they started kicking back.
This time I did not fool with any of the settings on my computer.
I turned off both the modem and router. Started them back up and the problem still exists.
The last time this happend, about a week ago, it started working again within an hour.
This problem ony crops up when I am sending many emails at the same time
Throughout the rest of the week it works fine.
This time I by-passed the router and the mail will go out.
So it looks like someting is going on with the router.
Whenver I hook the router back up, outgoing mail will not work.
It says it cannot send mail using my server.
I double checked all of my mail setings and nothing has changed
I also did a hard rest on the router, but it did not help.
Again this problem is with 2 computers.
I have an early version of Airport Extreme Model A1143.
It's around 5 years old.
Whenever I call my ISP they claim everything checks out on their end and they don't offer any help.
I am sure if I leave the router unplugged for a day or so, it will start working again.
Is there any way a router can break down and allow incoming mail and internet but not outgoing mail?
I am am at wits end with this problem.
I would be willing to go out and get the latest Airport Extreme if I knew for sure it would cure this problem.

Google account login issues

I am recieving the error unknown error when trying to add my google account to the touchpad. I can login fine through the browser but am unable to add it to email, chat, etc...
Troubleshooting I've done:
1) Waited a couple days and tried again, same issue.
2) Tried with a secondary google account i have, this one logged in fine.
3) Changed secondary account to have same password as the primary one that is receiving the error. Unknown Error received.
4) Changed secondary account to use various combinations of special characters from the primary account. Received error a couple times. It would appear that using a ~ in combination with ( or even ) whether there are characters in between the two, causes the account to give an unknown error. I didn't try every key combination with the tilde, but at the least the 2 above do not work.
Post relates to: HP TouchPad (WiFi)
This question was solved.
View Solution.

Travls wrote:
I cannot add my AOL or Gmail accounts to touchpad. I tried everything I could find on internet including full erase. I keep getting an "Unknown Error" message when I add Gmail. When I add AOL and cannot get the final sign in button to open.
Gmail account issues are discussed in this very recent thread. You will have to install a patch written by a homebrew developer to get Gmail accounts to sync properly.
AOL account sync has also been discussed here, have you tried the Search function? My AIM messaging account works fine, but I don't use AOL anything else.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

After Yosemite, "Google Account: sign-in attempt blocked"

Hi.
Since I upgraded to Yosemite, now everyday I get this message in my email box. It happens exactly at the time I turn my computer on, doesn't matter if my personal one or the one I use at work. Is Yosemite doing something different with my Account logins?
Thanks,
Luiz

Hi ..
Try the suggestions by the Google Accounts team here > https://productforums.google.com/forum/#!topic/gmail/b0nZkr7VlVI

We had a tower problem in our area and now I am unable to sign into my google account on my phone. I have tried to remove my account and set it up again, but am still having the same issue. It does not let me sign in keeps saying that sync is not respondi

I am unable to sign into my google account after a tower being down. Any ideas

Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime: Set-up, Use, and Troubleshooting Problems
http://tinyurl.com/32drz3d
 Cheers, Tom

Evolution 3.2.2-1 issue with online accounts (google calendar)

I have my Google account in the online accounts feature in gnome 3, so I was hoping the gnome 3 calendar would show my Google Calendar events, without success.
I did a quick search on google on how to achieve this, and I found this guide
I figured I needed to install evolution since it wasn't installed in the first place, which I did, but I found a Google Calendar already set (I guess due to the online accounts thing) and also an IMAP account for Gmail.
My problem is that the Google Calendar on evolution is not syncing, and if I try to close evolution then it hangs and I have to do xkill.
Thanks in advance

prasinoulhs wrote:Try this (https://github.com/vintitres/gnome-shel … e-calendar) python script, works fine for me .
Thank you, it's working now

Issues with Exchange Account and Q10

Well, I hate to be writing this, but I'm hoping that there might be someone out there that can help get past some first day issues I am experiencing.
The background: I have a long history with legacy BlackBerry devices, and almost as much history with iOS devices. My most recent phone was an iPhone 4S, and I make extensive use of iCloud to keep my iMacs, iPhone, and iPad connected in real-time. The setup worked. It wasn't perfect, but it worked. However, because I used to have a BlackBerry device (most recent the 9930) and because I don't use the iPhone for more than e-mail, iMessage, and phone calls (generally speaking), I decided to give the newest BlackBerry device a shot. So I bought a Q10.
At this point I feel compelled to say that the hardware is everything I had hoped it to be. It's solid, has a good weight, and appears to be made very well. I have no complaints with the hardware, including the keyboard (a big selling factor for me), so I won't really get into the hardware as the issues I am experiencing all have to do with the OS. Let me also say that I am very familiar with the iCloud integration issues (missing Contact photos and disabled Calendar sync), so I'm not voicing a complaint over those issues in this thread.
I have connected my Exchange account. I used to have everything in Exchange before I moved my entire computing world over to Apple, and now I keep Exchange around for e-mail. Therefore, I have no contacts, no tasks, no notes, very limited calendar entries, and a massive amount of e-mail on the Exchange server. However, to test everything out, I have added a single contact record so I can see it show up on the phone and be able to test two-way sync between the Q10 and Exchange. And here is where the first issues crop up. It looks like Exchange connects and then disconnects at random. For example, if I open my Contacts on the phone, I see the one contact (called John Doe). Then, as the phone is sitting there with the screen on, the contact will disappear and I will see a "Start adding contact to your contact list" notice on the screen. Then, after a short period of time, the single contact will return. It is important to note that the entire time this is happening, the All Contacts option is selected in the list so that all available contacts are shown. Additionally, I have SIM card contacts turned off, but if I alter the selection in the view list (All Contacts, Favorites, etc.), the SIM contacts will re-appear when I return to the All Contacts view. At the same time, even though I have turned off SIM Contacts in the settings, the setting has reverted to show SIM Contacts. If I turn off the setting again, SIM Contacts still show up. Possibly related: I can't delete contacts on the SIM card, no matter how many times I try, and it now it seems that I can't get SIM Contacts to go away in the Contacts app.
Likewise, Exchange seems to connect and disconnect from Calendar. I go to the calendar and move day by day to June 15th. I see an entry that I know is from Exchange (I have no other connected calendars at this time), and it is in blue. I change the calendar color to green and the entry changes color, as expected. However, if I jump back to today and then scroll day by day to get to June 15th again, the calendar entry is missing. After a few seconds, the entry re-appears, but it is, once again, in blue. The setting has reverted itself, and it seems like Exchange is completely disconnecting and automatically reconnecting to the phone like I am setting it up again for the first time. Very odd. As I'm typing this, I just saw something odd. I swiped to wake up the phone, and the active frames screen was the visible screen. The calendar app is still running (since I left it running, minimized, when the phone went to sleep) and the date shown in the active card was Jan 1, not Jun 8. Why? The date (and time) on the phone is correct and is set automatically by the cellular system.
Nevertheless, looking at BlackBerry Hub, I see only two e-mails in my Inbox from Exchange, even though I have roughly a dozen in my Inbox. The rest are filed in sub-folders. And bam! Just like that... I get the "Add Accounts" screen while looking at the Hub. In other words, as I was typing this, I first saw two Exchange e-mails and then, out of nowhere, the e-mails disappear and I see the "Add Accounts" screen as if no account has been connected.
So... first question: Is anyone else experiencing this issue? This is very strange, and very frustrating. Second: could this be related to the large amount of e-mails I have stored on Exchange, some of which have large attachments? I selected "Forever" as the sync history length. I have my concerns, however, if this is related to loading historical e-mails onto the phone (in other words, the first sync with Exchange) because there is no reason that I can understand that the phone would blank out as if no account was connected at all. I can understand lag and stuttering while the history is syncing, but not a complete disconnect and reconnect. Considering all of the issues with the one and only contact record disappearing, the calendar entry for Jun 15th disappearing and then reappearing with the wrong calendar color, and e-mail in my Inbox incomplete (two of a dozen e-mails) and ultimately disappearing, I feel like this OS just has some real, significant issues.
Full disclosure: I do want iCloud to work and am a fan of Apple products, but the lack of full iCloud sync support is not a big enough issue for me to want to send back this phone and/or see it fail so miserably. I will happily move my info from iCloud into Exchange, Google, and/or set up a new Exchange account for personal use (Office 365) because I am not wedded to iCloud per se. But, I won't go through that trouble if I can't even get my first account to work properly. It should also be noted that I do have a basic Google account (non-paid) and I had previously attempted to connect to it. However, I was experiencing the exact same issues with contacts disappearing, e-mail disappearing, etc. So I deleted that account. Truth be told, I deleted the Exchange account as well, and then re-connected to Exchange only to test one account at a time. Unfortunately, even with Exchange only, I am seeing very strange and frustrating behavior as described above.
Help... please. I want this to work but the frustration I am feeling is growing worse by the hour.
Model: SQN100-2
OS Release: 10.1.0.2011
OS Version: 10.1.0.2038
Build ID: 525050
Ian

To follow-up with this issue:
I ended up performing a security wipe on my device. The security wipe finished, and I was about to reconnect with Exchange when I decided to visit our host's web site to see if they had any articles covering the issues I was experiencing. While they didn't have anything specific, I did find a step-by-step guide to connecting a BB10 device to Exchange... and right there at the end, it said "Do NOT enable memo sync."
I contacted support, and the rep told me that OS 10 has an issue with memo sync and it can cause all sorts of unpredictable behavior. Now, whether or not this is accurate I can say this: So far, the device is not disconnecting and reconnecting like it was before. Problem is, is this a result of not enabling memo sync, or is this a result of the security wipe?
I may have overlooked it, but I don't recall reading anything about that anywhere else. I'm tempted to try re-enabling the memo sync to see if everything blows up again. At least that way I can see for myself if the memo sync is a real issue. Of course, perhaps it's an issue with SherWeb (our host) specifically. Hm...
Anyway, for those that were interested, and for those that may come along in the future with a similar situation, the strange behavior that I first reported is no longer happening. I just don't know if it was a result of a security wipe or a result of not enabling memo sync with Exchange.
Ian

ALERT: Google account sync broken on webOS devices (and a fix)

MUST READING FOR webOS USERS WHO SYNC CONTACTS WITH GOOGLE ACCOUNTS:
Earlier this week I began having trouble with my Pre3. It spontaneously restarted and pretty much wiped everything. After logging back in to my webOS account, I then began having trouble logging in to my several Google accounts. Each time, I got either an "unknown error" message or a message that my credentials were incorrect.
A very clever webOS developer (consider throwing him some bones if you use his patch...see below) figured out that Google changes to https (whatever that means) were the culprit. I don't understand enough of the jargon to explain it, but the issue seems to effect Google accounts (primarily contacts) which are newly added to a device or re-added after a reset or doctoring your device, more so than accounts that are already on your device.
However, even if your existing gmail and calendar accounts still sync, you are strongly advised to check...Google contact sync is probably broken and you might not realize it. In this condition, contacts which are newly added directly on device will not sync to google servers for backup and syncing with other devices you might have, unless you install the patch below.
I can vouch for that. I had added several new contacts directly on the phone during the past week, but after this week's fun & games, I found that none of the newly added contacts had ever synced to my online Google contacts, which means they didn't sync back down from google's servers onto my other devices.
SO...GO HERE NOW: The patch which is discussed in this linked article on webOS Nation has definitely fixed the sync problem on my Pre3. It requires the use of webOS Quick Install. While you're at it, install Preware using webOS Quick Install, and expand the usability and speed of your webOS device. Then install a Preware app called Internlz Pro which is installed with Preware. Then you email the patch to yourself, click on the attachment, and Internalz Pro installs directly without having to connect to your computer.
Please post back in this thread if this issue has effected your phone or tablet, and if you have any problems installing the patch. I haven't used webOS Quick Install in a long time so I had to figure it out from scratch. I install from a MacBook and it works just fine. There is also an on-device option called Internlz Pro which is installed with Preware directly on the phone...you email the ptch to yourself and Internalz Pro will install it.
HP/Palm had given its support to the webOS Homebrew Community, so let's use this information here to keep these devices healthy. You will find much more detailed informatio in the forum linked above where the patch is located, and how to get webOS Quick Install and PreWare downloads.
I'll also use this experience as a plug for PreWare and the really selfless developers who support our favorite OS and catch stuff like this when it happens, and turn around a patch in a day or two so that the community can benefit.. There are tons of improvements just waiting there for your webOS devices. Tweaks. Patches. Enhancements of all sorts to make your webOS device run faster and jump higher. All free, robust, and ready to keep webOS cool and relevant for many more years, for a lot of users.
No particular skills or knowledge are needed to take advantage of PreWare. The directions are very simple. You already have the hardware. This experience shows me that the webOS homebrew community still has some dedicated and pretty darned skilled developers at work for the sheer joy and pride (and a few $$ should someone toss them a few) of keeping their...our...beloved webOS alive.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

gholst wrote:
Thank you soooooo much for the direction to the fix. Worked on both my phone and TP. I thought I was going to have to get rid of them but finally someone made them work.
Awesome...very happy to help others keep these wonderful devices working. The developers who are hanging in to keep bringing us updates and new functionality are the ones who really deserve our thanks. I wish I knew how to do what they do.
smkranz
I am a volunteer, and not an HP employee.
Palm OS ∙ webOS ∙ Android

Issue adding Google account on Yosemite

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