Issue in connecting to Essbase from excel add-in. 9.3.1

Hi Experts,
User has 2 servers, eg. a and b,
he is able to connect a and b through laptop - no issues,
but from desktop, he is able to connect only to a and not to be.
Other users from their desktop are able to connect to a and b using the same userid , password
Observations/suggestions ;
- Checked that 1423 port is being displayed for server a but not for b on his machine.
- NetDelay and NetRetry counts are 1000 and 1500 respectively.
- Suggested the customer to add
AGENTPORT 1423
SERVERPORTBEGIN 32768
SERVERPORTEND 32968
PORTINC 1
in essbase.cfg file - but still issue persists.
the issue is machine specific.
Its urgent. Please suggest/advise.

There is no help here for issues with VirtualBox.
You need to direct all your inquiries related to installation, configuration, and usage of client environments you might install into it at the web site where you found the VirtualBox software.
You were directed there in your OTN thread from three days earlier:
EBS installation on Virtual machine node
so you need to go back there for assistance.

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