Issue in Trial Balance Report

Hi All,
A typical problem. When i try to log in as a user, and run the trial balance for a particular database, the selection criteria i.e the BP and the GL is coming blank. Even the check box is not visible. Has anyone faced this situation before??? Do i contact SAP for this??? Please let me know.
Thanks in advance,
Joseph

Hi Jesper,
To answer your questions:
1. Coming up blank, you mean you try to select a BP and the selection window is empty?
=> Even the check box is not visible. I could not even select a BP or any account.
=> Form settings is greyed out.
2. Same for all users?
No, its just for one user. I have checked and the user has full authorizations.
3.  Same problem if you restore the db on a different server?
=> I did not try this.
What might the cause of this? If i log in as a different user in the same DB, the report is working fine,but if i log in wth this user, the header part of the report is coming blank. Not even the check boxes for BP and GL are visible!!
Thanks,
Joseph

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    제품 : FIN_AP
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