Issue when updating Creative Cloud Desktop

When I try to update the Creative Cloud Desktop I get the following message:
"We've encountered the following issues: Creative Cloud desktop failed to install"
What do I need to do?

Hi,
I'm having the same problem but haven't found anything that solves it on the existing posts.
I've just bought a brand new Macbook Pro 15" and transferred ALL my data from my old Macbook Pro 17" using my Time Machine. Both Macs are running Mavericks but Illustrator doesn't function properly. Obviously I need to use Crative Cloud Desktop to reinstall Illustrator but every time I attempt to install I get the same message... "We've encountered the following issues: Creative Cloud desktop failed to install". Oh and I have a Creative Team subscription.
Please don't just point me in the direction of the other threads on here. I've either tried them or don;t follow them because what they describe doesn't appear at my end.
Cheers
Simon

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