Issue while installing idm 8.1.1 gateway on 64 bit windows 2008 R2

Hi
We have issue in installing idm 8.1.1 gateway on 64 bit windows 2008 R2
C:\Program Files (x86)\IDM\gateway>gateway -i
An error occured while trying to install the service: Input/output error
Sun notes: if you're running 64-bit Windows 2008, you need the JDKTM Version 6 Update 12 and later.
But this java version should be there in Gateway server(windows 2008) or idm installed server?
We don't have java installed on gateway server. is this causing issue?
please let us know
Thanks

I may have found a workaround. Can you try to change the "compatibility mode" in 2008 R2 to "Windows XP SP3" and see if it will install?
Admittedly I have not done this myself so I'm not entirely sure where or how it's done, but I have confirmation it resolves the issue from others who have faced it.
Edited by: user12611524 on May 2, 2011 5:11 PM

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