Issue with Acrobat 10.1.2 and Windows 7 64-bit Preview Handler

Hi. I work in an enterprise environment that is currently migrating to 64-bit Windows 7. The only version of Acrobat we have approved for Windows 7 is 10.1.2. We're seeing an issue with this version that causes the preview handler to not work. The preview panel in Explorer is just white and will eventually give the error "Preview handler surrogate host has stopped working." I've tried to fix listed on http://www.pretentiousname.com/adobe_pdf_x64_fix/index.html but that registry key is already correct. Our current work around for these users to just install Reader X1 and make it the default PDF handler, but I would like to find a better solution. Is there a known issue with Acrobat 10.1.2 and 64-bit operating systems? Or is there a way to change just the default preview handler?

Most of the info on the web page you link to is 2-4 years old. I doubt it applies. Your workaround is actually the best solution: It's always preferred to use the latest PDF viewer. Reader and Acrobat can exist on the same machine.
Also, why 10.1.2? There have been 6 releases since then with documented security enhancements (meaning there are also published vulnerabilities which are patched), bug fixesm, and feature enhancments.
I'll ping some folks about the error you are getting. . .
hth,
Ben

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I have a possibly similar issue that seems to be related to the keyboard dock. In my case this is with logitec unified receiver, but what I found may help you narrow the issue's root cause.
I found that after a reboot, the dock's USB ports (bothh SS or USB 3.0) will not recognize logitech's unified receiver. Even though it is Windows reporting it, it seems to be related to the hardware. What I do to have minimally invasive 'functioning' system is to undock the Helix (use as tablet). This makes the genuine USB 2.0 port of the tablet accessible. I then plug the receiver into that port and wait until the mouse is recognized. Then remove the receiver, re-dock the tablet on the keyboard dock and plug the receiver into the dock's usb 3.0 port. Then everything works.
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Hello there! Welcome to the forums @Shrn
I read your post about how your printer will disconnect and show offline on your laptop, each time the computer is restarted. As this only happens on your laptop, the problem could be with a firewall running on your computer.
I would suggest checking your firewall settings and ensure you're allowing the printer to connect within the firewall.
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R a i n b o w 7000I work on behalf of HP
Click the “Kudos Thumbs Up" at the bottom of this post to say
“Thanks” for helping!
Click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution!

Issues with jbdc logging on solaris and windows enviroment

Hi All,
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<Mar 12, 2003 8:09:36 PM PST> <Notice> <Management>
<Mar 12, 2003 8:09:52 PM PST> <Notice> <WebLogicServer> <Starting WebLogic Admin
Server "xyz" for domain "abc">
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at weblogic.t3.srvr.T3Srvr.initialize(T3Srvr.java:492)
at weblogic.t3.srvr.T3Srvr.run(T3Srvr.java:206)
at weblogic.Server.main(Server.java:35)
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JDBC DriverManager initialized
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DriverManager.getDriver("jdbc:oracle:thin:@172.16.10.150:1521:vtpsr")
trying driver[className=oracle.jdbc.driver.OracleDriver,oracle.jdbc.driver.OracleDriver@1bfaff]
getDriver returning driver[className=oracle.jdbc.driver.OracleDriver,oracle.jdbc.driver.OracleDriver@1bfaff]
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java.sql.SQLException: Invalid character encountered in: failAL32UTF8Conv
     at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:134)
     at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:179)
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     at oracle.jdbc.dbaccess.DBConversion.javaCharsToAL32UTF8Bytes(DBConversion.java:2678)
     at oracle.jdbc.dbaccess.DBConversion.stringToAL32UTF8Bytes(DBConversion.java:2624)
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Thanks,
Suresh

Infact it is same issue for both environments...
It is
java.sql.SQLException: Invalid character encountered in: failAL32UTF8Conv
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     at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:179)
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     at oracle.jdbc.ttc7.O3log.setSessionFields(O3log.java:796)for both enviroments..
Please let me know if any of u guys came across this before.
Thanks,
Suresh
"suresh maram" <[email protected]> wrote:
>
Hi All,
I tried to enable JDBC logging on my app server (tried on Solaris and
Windows)and
i am facing issues. It would be great if someone can share their experiences.
SOLARIS ISSUE:
<Mar 12, 2003 8:09:36 PM PST> <Notice> <Management>
<Mar 12, 2003 8:09:52 PM PST> <Notice> <WebLogicServer> <Starting WebLogic
Admin
Server "xyz" for domain "abc">
<Mar 12, 2003 8:09:57 PM PST> <Emergency> <Server> <Unable to initialize
the server:
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Throwable: java.lang.NullPointerException
java.lang.NullPointerException
at weblogic.jdbc.common.JDBCService.initLog(JDBCService.java:231)
at weblogic.jdbc.common.JDBCService.initialize(JDBCService.java:57)
at weblogic.t3.srvr.ServerServiceList.initialize(ServerServiceList.java:48)
at weblogic.t3.srvr.T3Srvr.initialize(T3Srvr.java:492)
at weblogic.t3.srvr.T3Srvr.run(T3Srvr.java:206)
at weblogic.Server.main(Server.java:35)
WINDOWS:
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JDBC DriverManager initialized
registerDriver: driver[className=oracle.jdbc.driver.OracleDriver,oracle.jdbc.driver.OracleDriver@1bfaff]
DriverManager.getDriver("jdbc:oracle:thin:@172.16.10.150:1521:vtpsr")
trying driver[className=oracle.jdbc.driver.OracleDriver,oracle.jdbc.driver.OracleDriver@1bfaff]
getDriver returning driver[className=oracle.jdbc.driver.OracleDriver,oracle.jdbc.driver.OracleDriver@1bfaff]
SQLException: SQLState(null) vendor code(17055)
java.sql.SQLException: Invalid character encountered in: failAL32UTF8Conv
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     at oracle.jdbc.dbaccess.DBError.throwSqlException(DBError.java:179)
     at oracle.jdbc.dbaccess.DBError.check_error(DBError.java:1130)
     at oracle.jdbc.dbaccess.DBConversion.failAL32UTF8Conv(DBConversion.java:2762)
     at oracle.jdbc.dbaccess.DBConversion.javaCharsToAL32UTF8Bytes(DBConversion.java:2678)
     at oracle.jdbc.dbaccess.DBConversion.stringToAL32UTF8Bytes(DBConversion.java:2624)
     at oracle.jdbc.dbaccess.DBConversion.stringToAccessCharBytes(DBConversion.java:391)
     at oracle.jdbc.dbaccess.DBConversion.StringToCharBytes(DBConversion.java:456)
     at oracle.jdbc.ttc7.O3log.setSessionFields(O3log.java:796)
Thanks,
Suresh

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Exit Code: 7
-------------------------------------- Summary --------------------------------------
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TY

it works at first then after trying to update a few apps (the third one this time) iTunes again stops working and gives me the 8008 error.
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I cannot open a .pdf in an incoming mail (Outlook 2010) with Acrobat Pro XI. It will only allow "preview". I have to copy and paste the .pdf to my desktop and then open it. What do I do to restore the 2x click in Outlook to open the .pdf? As of now, I get the following bracket opening on screen when I click on the Acrobat icon for attachment within the email: Thank you
Adobe Acrobat has stopped working
Windows can check online for a solution to the problem.
-Check online for a solution and close the program
-Close the program
Problem signature:
Problem Event Name:                        APPCRASH
Application Name:                             Acrobat.exe
Application Version:                           11.0.7.79
Application Timestamp:                     536b812b
Fault Module Name:                          Acrobat.dll
Fault Module Version:                        11.0.7.79
Fault Module Timestamp:                  536b80ff
Exception Code:                                  c0000005
Exception Offset:                                00cbf281
OS Version:                                          6.1.7601.2.1.0.256.48
Locale ID:                                             1033
Additional Information 1:                  0a9e
Additional Information 2:                  0a9e372d3b4ad19135b953a78882e789
Additional Information 3:                  0a9e
Additional Information 4:                  0a9e372d3b4ad19135b953a78882e789
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
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C:\Windows\system32\en-US\erofflps.txt

Hi Gary,
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or
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Regards,
Rave

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Hi setrev2012,
How are you adding the backgroud?
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The basics...
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In this image the PDF is a blank page with the word "Test" on it. The watermark is the stamp and impression (a stock photo jpg).
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If you have already followed the steps and still facing the issue then please share the file with me at [email protected] so that i can have a look.
Regards,
Rave

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iMacIntel Duo 2Gh Mac OS X (10.4.7) 1G-RAM, 250vRAM
iMacIntel Duo 2Gh Mac OS X (10.4.7) 1G-RAM, 250vRAM

This is a beta...thats why they give you the option to report probs via the bug icon. Since you are having these probs try and report them, I am not sure if apple has the time to scan these forums to try and find the big probs that people are having. So unless you report bugs, (and wait until the final realease) then they might never get noticed and or fixed.

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