Issue with Information broadcasting and pre-cal server in SAP BI

Hi Experts,
I have issue with information Broadcasting and Pre-cal server. I have a worrkbook whcih runs from information broadcasting in pre-cal server. Workbook is desinged on single query and workbook contains visual basic code. workbook has a variable which is controlled by Control query in information broadcasting.
I have 20 employees every month I need to send workbook via e-mail from information broadcasting.  The problem is sometimes all 20 employees will recieve e-mails and sometimes not. I identified there is something wrong in workbook or in pre-cal server.
because after workbook calculation in pre-cal server is not pushing to SOST so there is something wrong in workbook or in pre-cal server.
I closely observed pre-cal server front end log. There are few operations performing on workbook in pre-cal server
like Open workbook, Calculate workbook, Save woorkbook and close workbook. In success case pre-cal sever is performing all the operations but in failure case pre-cal server is missing Close workbook case.
Below log In pulled from pre-cal server
Can you please tell what could be the problem.
Successful job
3/11/2011 9:29:46 AM (3) -> RS_PREC_LAUNCH_EXCEL i nvoked in thread 3 and job 'BIBCAST4L4EIS7TOR5BWG0
2PCUG9ZPPP'. nvoked in thread 3 and job 'BIBCAST4L4EIS7TOR5BWG0
3/11/2011 9:29:46 AM (3) -> InitConnection in thre ad 3
3/11/2011 9:29:46 AM (3) -> Trying to open "C:\Pro gram Files\Common Files\SAP Shared\BW\BExAnalyzer.
xla" gram Files\Common Files\SAP Shared\BW\BExAnalyzer.
3/11/2011 9:30:18 AM (4) -> RS_PREC_GET_SERVER_STA TUS invoked.
3/11/2011 9:30:18 AM (4) -> RS_PREC_GET_SERVER_STA TUS finished
3/11/2011 9:30:35 AM (3) -> Using Version 7100.4.1 200.35 of BExAnalyzer.xla
3/11/2011 9:30:35 AM (3) -> PID of Excel process: "2504"
3/11/2011 9:30:35 AM (3) -> EndOfInitConnection in  thread 3
3/11/2011 9:30:35 AM (3) -> RS_PREC_LAUNCH_EXCEL f inished
3/11/2011 9:30:36 AM (0) -> Calculation Request 91 1A35ED029D4D79DD7A000200000000 received for job 'B
IBCAST4L4EIS7TOR5BWG02PCUG9ZPPP'. 1A35ED029D4D79DD7A000200000000 received for job 'B
3/11/2011 9:30:52 AM (6) -> RS_PREC_GET_SERVER_STA TUS invoked.
3/11/2011 9:30:52 AM (6) -> RS_PREC_GET_SERVER_STA TUS finished
3/11/2011 9:31:22 AM (0) -> Opening workbook: C:\W INDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECMML4NN
DVLYAPC2SYIC7F1AAIO_0.xls INDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECMML4NN
3/11/2011 9:31:43 AM (0) -> Refresh BExAnalyzer.xl a!MenuRefreshPrecalc returned with 1.
3/11/2011 9:31:43 AM (0) -> Calculated workbook C: \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
4NNDVLYAPC2SYIC7F1AAIO_0.xls saved. \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
3/11/2011 9:31:43 AM (0) -> Calculated workbook C: \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
4NNDVLYAPC2SYIC7F1AAIO_0.xls closed. \WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECMML
3/11/2011 9:31:44 AM (0) -> Excel based operations  finished.
Failure job
3/10/2011 10:22:58 AM (1) -> RS_PREC_LAUNCH_EXCEL invoked in thread 1 and job 'BIBCAST4L41566ZBZDN2N
TGJR0462ZFX'. invoked in thread 1 and job 'BIBCAST4L41566ZBZDN2N
3/10/2011 10:22:58 AM (1) -> InitConnection in thr ead 1
3/10/2011 10:22:58 AM (1) -> Trying to open "C:\Pr ogram Files\Common Files\SAP Shared\BW\BExAnalyzer
.xla" ogram Files\Common Files\SAP Shared\BW\BExAnalyzer
3/10/2011 10:23:20 AM (3) -> RS_PREC_GET_SERVER_ST ATUS invoked.
3/10/2011 10:23:20 AM (3) -> RS_PREC_GET_SERVER_ST ATUS finished
3/10/2011 10:23:44 AM (1) -> Using Version 7100.4. 1200.35 of BExAnalyzer.xla
3/10/2011 10:23:44 AM (1) -> PID of Excel process:  "2544"
3/10/2011 10:23:44 AM (1) -> EndOfInitConnection i n thread 1
3/10/2011 10:23:44 AM (1) -> RS_PREC_LAUNCH_EXCEL finished
3/10/2011 10:23:44 AM (5) -> Calculation Request 9 11A35ED02654D789871000900000000 received for job '
BIBCAST4L41566ZBZDN2NTGJR0462ZFX'. 11A35ED02654D789871000900000000 received for job '
3/10/2011 10:24:27 AM (0) -> RS_PREC_GET_SERVER_ST ATUS invoked.
3/10/2011 10:24:27 AM (0) -> RS_PREC_GET_SERVER_ST ATUS finished
3/10/2011 10:24:31 AM (5) -> Opening workbook: C:\ WINDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECQB2VE
A8O8D8FBHYCR4HVB5UI8_0.xls WINDOWS\TEMP\BW\Analyzer\Workbooks\SAPBEXPRECQB2VE
3/10/2011 10:24:52 AM (5) -> Refresh BExAnalyzer.x la!MenuRefreshPrecalc returned with 1.
3/10/2011 10:24:52 AM (5) -> Calculated workbook C :\WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECQB
2VEA8O8D8FBHYCR4HVB5UI8_0.xls saved. :\WINDOWS\TEMP\BW\Analyzer\Workbooks
SAPBEXPRECQB
Thanks in advance
Narendra

Hi Ravikanth,
Thank you very much for the reply
I went into RSPRECADMIN and clicked on 'Display Current Queue'.  There we have 3 sections
1) Queue Overview of Open Precalculations
I can see this section is always blank after running IB also
2) Queue Overview of Current Precalculations
In this section I can see an entry after running IB and duration is changing. but some time workbook in this section will never processed but the duration column is changing may be something is happening at this stage.
If the entry is not proccessed in this section and IB SM37 job will never end. I manually cancelled the job from SM50.
Don't why the workbook is taking long time and will never end even though I cancelled the SM37 IB job.
3) Queue Overview of Proccessed Error-Free Precalculations
All the error free workbooks which means all pre-cal server completed workbook calculation and sent to SOST.
I manually ran the workbook for all the 20 employees I can't find any pop-up message (earlier we have pop-up windows appearing because of VB code and when report returns no data and we fixed the pop-up issues)
Can you please help me further to trace the error.
Thank you
Narendra

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    Nitesh24in

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