Issue with Receive step of BPM

Hi all,
I have an BPM scenario in which I send a file to the target system and then receive an acknowledgement from the system. I have used correlation in the BPM for the send and the next receive step .
When a wrong acknowledgement is placed , the message goes to the queue with the error message "Active correlation Not Found".
But when an right acknowledgement is placed then also the message goes to the queue with the message "Error in delivery of message to receive step of BPM ".
The acknowledgement is received and then interface mapping is used which sends the Filename to the Integration Process which is used for the correlation.
Please give your suggestions .
Regards,
Srivatsan M

When a wrong acknowledgement is placed , the message goes to the queue with the error
message "Active correlation Not Found".
when there is wrong ack then there seems to be no value coming in the field which you have used for correlation....or it seems that the field itself is not coming in the wrong ack message
But when an right acknowledgement is placed then also the message goes to the queue with the
message "Error in delivery of message to receive step of BPM ".
Now in right correlation the value that is coming in the correlation field is not matching with the field for correlation of the send step...
So the reason for both the errors is wrong correlation configuration.

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Correlation used with synchronous steps in BPM

Hello,
we have a problem with a correlation.
A receiver step synchronous activates a correlation.
The step is completed by receiving a response.
The receiver step connects via sRFC to an R/3 system to trigger there an IDOC.
Next step of the BPM is to receive the IDOC from the R/3 system (async).
This system uses the correlation (time stamp field from RFC).
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Here is a little twist to the correlation issue...
I had the following problem. I have a very simple Sync/Async bridge, including a sync. reveiver (sr) at the beginning, as closing S/A bridge sender (ss) at the end, and a async. sender (as) and an async. receiver (ar) in the middle. My messages have an orderId that I use for my correlation.
The first receiver (sr) activates the correclation (using the orderId in the request message).
I then attempted to "use correlation" in my async. receiver (ar) step. The correlation shows up in the drop down options in the properties window of the step, but my selection would not "stick" (it would show it and revert to the red question mark).
After checking my correlation and unsuccessfully trying a few permutations of where to "activate" the correlation, I tried this:
I temporarily turned my synchronous steps into asynchronous steps (sr and ss). Then I selected my correlation in the async. receive step and it "stuck". After my selection was accepted in the "use correlation" property of the async. receiver step, I turned my first and last step (sr and ss) back in to synchronous steps and had the desired result.
... and it worked! I guess it is just a little bug in the tool (which may not be an issue in later releases?!)
Marc
(FYI, I am using XI 3.0 SP 16)

Issue With Receiving Calls. PLEASE HELP!!!!

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1. I am in a great service area and I always have full service.
2. The problem does not always occur in my home service area!!!
The rep then changed her mind and said it must be equipment, however my wife has been through 3 different phones within the past couple of months.
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jnd1020 wrote:
For the past couple of months both lines on my account have been experiencing issues. Randomly, when someone attempts to call one of the 2 lines (me or my wife), they receive the "Thank you for calling Verizon Wireless. The number you have reached has been changed, disconnected, or no longer in service." They then have to call back (sometimes multiple times before they can get through). I experience it when I call from my mobile to my wife's phone as well. It is become quite a pain and VZW has been NO help at all!!! They claim I am in a marginal service area. There are multiple problems with that statement.
1. I am in a great service area and I always have full service.
2. The problem does not always occur in my home service area!!!
The rep then changed her mind and said it must be equipment, however my wife has been through 3 different phones within the past couple of months.
She then recommended I changed carriers!!!!! This really upset me as I have Verizon service for everything (VZW and FiOS).
Can someone please recommend any kind of solution????
First, you really should consider calling another representative and report your disatisfaction with that prior rep. Advising you to switch carriers was in poor taste. They are trained quite thoroughly to assist customers to the fullest and not advise leaving VZW. Secondly, if the issue has transcended the device in that it has happened through multiple esn changes (your wife has been through 3, you wrote), then it obviously is not the device. Next, if you are experiencing intermittent issues with this in an area that otherwise works fine, it probably has nothing to do with the service coverage; if the coverage was a problem, you either would be unable to make a call at all, would have multiple dropped calls, or would experience an increasingly degraded call quality. This tells me that it has to do with the phone's connection to the network, which an over-the-air program attempt might resolve (*228, option number 1 - you could even possibly get away with option number 2) like the prior individual explained above. The likelihood is that you are going to need to file a trouble ticket with your lines, which can only be done through technical support after going through the initial level of troubleshooting through customer care. You really should call them again, with this knowledge backing you up.

Issue with Receiver SOAP adapter for synchronous scenario

Hello All,
We are facing a strange issue with the SOAP adapter in the interface we have setup. This is the 1st time we are using SOAP adapter in our system (PI 7.11 SP7). We are making a synchronous HTTP call to the web service exposed by another system in our landscape. The payload is send with SOAP envelope and there are no credentials to be maintained in PI settings.
The issue is that we are always getting timeout exception in PI audit logs after sending the request (3 minutes - standard timeout value, no additional config for this). But target system has confirmed that they are sending the response back. We tested from our server OS level and have received the response back in the same screen (to verify there is no firewall/port issue in between the systems). But when tried from RWB, it is always giving the timeout exception and we are not able to see any other log.
We have tried checking in the NWA logs as well after increasing the logging level to ALL for com.sap.aii.adapter.soap. But surprisingly, we didn't get any logs at all for the outgoing SOAP call or incoming response and hence we are unable to trace the issue.
We have setup another synchronous inbound SOAP interface (PI exposing the webservice) and it is working fine. We are also able to trace the logs in both audit log and NWA logs.
Is there anywhere else we can check for the logs? Audit logs is showing timeout error and we are not able to see anything in NWA logs.
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Please help.
Thanks
Justin

Hi Amit,
Thanks for the reply.
Yes we had tested successfully via SOAP UI as well (forgot to mention that). We are getting back the expected response in SOAP UI without using any credentials. We got the same response when we tested it through OS commands from PI server.
The WS is hosted by the target system and they haven't maintained any credentials at their end. So when PI is trying to access, we don't need to provide any credentials. My question is, whether the target system should keep any credentials to send the synchronous response back to PI (java stack). We have tried that as well but since there aren't any logs, we are unable to verify whether the credentials are coming correctly.
The service interfaces are correct and PI configuration are OK. I will try the XPI inspector for logs as you have suggested.
Thanks
Justin

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Hi Experts,
My scenario is I need to pick a file from PI Directory and push it into MDM Ready folder.
The source file structure is ~ delimiter text file and at the receiving end , I need to push the same file as it is.
At the receiving side I have used MDM Adapter.
The issue at receiving side is:
I am receiving file with .xml extension with the same content as of source file but my requirement is .txt file.
Please advise on this.
I am using SAP PI 7.31.
P.S.- I have not used FTP at the receiver side due to some other concerns.
Thanks,
Vivek Jain

Hi Amit,
Thanks for the reply.
Yes we had tested successfully via SOAP UI as well (forgot to mention that). We are getting back the expected response in SOAP UI without using any credentials. We got the same response when we tested it through OS commands from PI server.
The WS is hosted by the target system and they haven't maintained any credentials at their end. So when PI is trying to access, we don't need to provide any credentials. My question is, whether the target system should keep any credentials to send the synchronous response back to PI (java stack). We have tried that as well but since there aren't any logs, we are unable to verify whether the credentials are coming correctly.
The service interfaces are correct and PI configuration are OK. I will try the XPI inspector for logs as you have suggested.
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Unable to see correlation in receiver step of BPM.

Hi,
I am designing a BPM in XI. In a receiver step I need a correlation. I am able to select a correlation from the drop down of the field "Activate Correlations" but when it is activated, the correlation is not displayed.
I am using SAP XI 7.4 and Service Pack 9.
I need your help. Please reply.
Regards,
Ashish

Hi Ashish,
... seems to be an error of the GUI.
Delete your step & correlation. Design correlation. Save & activate. Than use your correlation. Save & activate.
Regards Mario
Edited by: Mario Müller on Dec 28, 2007 5:10 AM

Problem with Switch Step in BPM

Hi,
I am using Switch Step in BPM, to check a condition. I created following condition (App_Resp./p1:App_Resp_MT/Response = true). The mentioned is correct and it should succeed but it is failing. Its going thru OTHERWISE branch. Can anybody help me to solve this out?
Thanks,
Yaseen.

HI,
I checked in the workflow the xml file generated contains value 'true'.
Its not multiline and looks xpath reflects for the changes made.
I think it may be problem that needs to deploy any OSS notes.
Please throw some idea.
Thanks,
Yaseen.

CU5 failed due to issues with receive connectors

We have a CAS server (mail1, 10.1.0.26) and Mailbox server (mbx1, 10.1.0.25). When I ran the update on the mailbox server, it failed with the following errors (see below). The update completed successfully on the CAS server. It appears
I have a problem with receive connectors. I really could use some help please. Thank you. -Glen
Here are the results of the Get-ReceiveConnector PS script:
Identity
Bindings                                      Enabled
MBX1\Default MBX1                           {0.0.0.0:25}
True
MBX1\Client Proxy MBX1                      {10.1.255.26:25, 0.0.0.0:465}   True
MAIL1\Default Frontend MAIL1              {0.0.0.0:25}
True
MAIL1\Outbound Proxy Frontend MAIL1 {0.0.0.0:717}                              True
MAIL1\Client Frontend MAIL1                {0.0.0.0:587}
True
Here are snippets of the failure results:
The values that you specified for the bindings and RemoteIPRanges parameters conflict with the settings on Receive connector "MBX1\Client Proxy MBX1". A receive connector must have a unique combination of a local IP address & port bindings
and remote IP address ranges. Change at lease one of these settings.
The values that you specified for the bindings and RemoteIPRanges parameters conflict with the settings on Receive connector "MBX1\Default MBX1". A receive connector must have a unique combination of a local IP address & port bindings and remote
IP address ranges. Change at lease one of these settings.

Here's the full output from the failure messages:
Error:
The following error was generated when "$error.Clear();
$connectors = Get-ReceiveConnector -Server $RoleFqdnOrName;
foreach($connector in $connectors) { if($connector.MaxLocalHopCount -gt 1) { Set-ReceiveConnector -Identity $connector.Identity -MaxLocalHopCount 5 } };
" was run: "Microsoft.Exchange.Management.SystemConfigurationTasks.ConnectorMappingConflictException: The values that you specified for the Bindings and RemoteIPRanges parameters conflict with the settings on Receive connector "MBX1\Client Proxy MBX1". A Receive
connector must have a unique combination of a local IP address & port bindings and remote IP address ranges. Change at least one of these values.
at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
at Microsoft.Exchange.Management.SystemConfigurationTasks.SetReceiveConnector.InternalValidate()
at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".
Error:
The following error was generated when "$error.Clear();
$connectors = Get-ReceiveConnector -Server $RoleFqdnOrName;
foreach($connector in $connectors) { if($connector.MaxLocalHopCount -gt 1) { Set-ReceiveConnector -Identity $connector.Identity -MaxLocalHopCount 5 } };
" was run: "Microsoft.Exchange.Management.SystemConfigurationTasks.ConnectorMappingConflictException: The values that you specified for the Bindings and RemoteIPRanges parameters conflict with the settings on Receive connector "MBX1\Default MBX1". A Receive
connector must have a unique combination of a local IP address & port bindings and remote IP address ranges. Change at least one of these values.
at Microsoft.Exchange.Configuration.Tasks.Task.ThrowError(Exception exception, ErrorCategory errorCategory, Object target, String helpUrl)
at Microsoft.Exchange.Configuration.Tasks.Task.WriteError(Exception exception, ErrorCategory category, Object target)
at Microsoft.Exchange.Management.SystemConfigurationTasks.SetReceiveConnector.InternalValidate()
at Microsoft.Exchange.Configuration.Tasks.Task.<ProcessRecord>b__b()
at Microsoft.Exchange.Configuration.Tasks.Task.InvokeRetryableFunc(String funcName, Action func, Boolean terminatePipelineIfFailed)".

Prblem with Switch step in BPM

Hi all,
I have a problem with a switch step in my BPM. The condition on my BPM is that I have an xpath and that should have a particular constant value. If true, then proceed or else passs through the otherwise branch. The success branch has a transformation and a send step. The otherwise has a control step with an Alert category defined.
So the BPM is like
Receive message --> Switch (XPath condition a particular node must have a value not equal to zero.) --> if tru then transformation and send step otherwise control step.
This all works fine as expected when I pass in the correct message format. The problem is, if I send in a message of a completely different structure, it is still going through the otherwise step of the switch case and not erroring out. The BPM is not erroring out no matter what message I pass in.
Ideally I am expecting it to error out and send an alert message according to the category.
could somebody please help me on this?
Thanks
Karthik

Thanks for your reply. I already did go through that thread. The switch case works fine for correct conditions and wrong conditions. The problem is, there is no error being generated when the input message is not in a recognizable structure. Switch goes on to otherwise path is I just pass in some random file.
My question is, why dint the BPM error out when the XPath itself failed..meaning the structure itself is wrong?
Please reply.
Thanks
Karthik

Inbound UMS Adapter Issues with Receiving Emails from Lotus Notes

Hi,
I have this requirement in my project where I need to read the mails from a particular Email Account which has been created in Lotus Notes. The IMAP Host and port is enabled for the same and I am setting all these in my Server's EM Console UMS Driver settings. I have provided all the Details required for Incoming Email Driver setup like: IncomingMailID, IncomingMailServer, Port, Server Type: IMAP, IncomingMailIDs etc. I have followed all the steps mentioned in regular UMS Adapter Documentation and Blogs.
I can see that Soa-infra is able to access all the mails from this mail Account and I can see the same in the managed server log files also. But the issue is with the BPEL Process which I have created with the Inbound UMS adapter. This process has UMS inbound adapter with the Email address same as the one defined in UMS Configuration in EM Console.
The Process is not getting triggered at all whenever a new mail comes to the mail id. I am not sure what is the issue. If anyone has faced similar issue please let me know the solution for the same.
Also 1 strange thing I observed is, if I go to the Soa-infra proerties-> Human Workflow Management and Test the notification by sending mail to the IncomingMailId, the Process is getting triggered, but if I send a mail from any other gmail/any other account to the IncomingMailID set in Process and server, the Process is not getting triggered.
In the logs I see the following Error messages which I don't think would be impacting the Process to receive messages as soa-infra is able to pick the messages without any issues.
        at javax.mail.internet.MimePartDataSource.getInputStream(MimePartDataSou
rce.java:119)
        at javax.activation.DataHandler.getInputStream(DataHandler.java:223)
        at javax.mail.internet.MimeBodyPart.getInputStream(MimeBodyPart.java:573
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.copyCo
ntent(EmailResourceAdapter.java:998)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.copyCo
ntent(EmailResourceAdapter.java:1023)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.create
IncomingMessage(EmailResourceAdapter.java:593)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:440)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:394)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.fetchN
ewMailFromStore(EmailResourceAdapter.java:357)
        at oracle.sdpinternal.messaging.driver.email.MailboxPollingWorker.run(Ma
ilboxPollingWorker.java:49)
        at weblogic.connector.security.layer.WorkImpl.runIt(WorkImpl.java:108)
        at weblogic.connector.security.layer.WorkImpl.run(WorkImpl.java:44)
        at weblogic.connector.work.WorkRequest.run(WorkRequest.java:95)
        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:545)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
<31/07/2014 5:44:06 PM EST> <Warning> <oracle.sdp.messaging.driver.email> <SDP-2
5700> <An unexpected exception was caught.
javax.mail.FolderClosedException
        at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:149)
        at com.sun.mail.imap.IMAPMessage.setFlags(IMAPMessage.java:871)
        at javax.mail.Message.setFlag(Message.java:578)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:501)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:394)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.fetchN
ewMailFromStore(EmailResourceAdapter.java:357)
        at oracle.sdpinternal.messaging.driver.email.MailboxPollingWorker.run(Ma
ilboxPollingWorker.java:49)
        at weblogic.connector.security.layer.WorkImpl.runIt(WorkImpl.java:108)
        at weblogic.connector.security.layer.WorkImpl.run(WorkImpl.java:44)
        at weblogic.connector.work.WorkRequest.run(WorkRequest.java:95)
        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:545)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
<31/07/2014 5:44:06 PM EST> <Warning> <oracle.sdp.messaging.driver.email> <SDP-2
5700> <An unexpected exception was caught.
javax.mail.FolderClosedException
        at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:149)
        at com.sun.mail.imap.IMAPMessage.getHeader(IMAPMessage.java:715)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.getMes
sageID(EmailResourceAdapter.java:1415)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:417)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:394)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.fetchN
ewMailFromStore(EmailResourceAdapter.java:357)
        at oracle.sdpinternal.messaging.driver.email.MailboxPollingWorker.run(Ma
ilboxPollingWorker.java:49)
        at weblogic.connector.security.layer.WorkImpl.runIt(WorkImpl.java:108)
        at weblogic.connector.security.layer.WorkImpl.run(WorkImpl.java:44)
        at weblogic.connector.work.WorkRequest.run(WorkRequest.java:95)
        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:545)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Hi,
I have this requirement in my project where I need to read the mails from a particular Email Account which has been created in Lotus Notes. The IMAP Host and port is enabled for the same and I am setting all these in my Server's EM Console UMS Driver settings. I have provided all the Details required for Incoming Email Driver setup like: IncomingMailID, IncomingMailServer, Port, Server Type: IMAP, IncomingMailIDs etc. I have followed all the steps mentioned in regular UMS Adapter Documentation and Blogs.
I can see that Soa-infra is able to access all the mails from this mail Account and I can see the same in the managed server log files also. But the issue is with the BPEL Process which I have created with the Inbound UMS adapter. This process has UMS inbound adapter with the Email address same as the one defined in UMS Configuration in EM Console.
The Process is not getting triggered at all whenever a new mail comes to the mail id. I am not sure what is the issue. If anyone has faced similar issue please let me know the solution for the same.
Also 1 strange thing I observed is, if I go to the Soa-infra proerties-> Human Workflow Management and Test the notification by sending mail to the IncomingMailId, the Process is getting triggered, but if I send a mail from any other gmail/any other account to the IncomingMailID set in Process and server, the Process is not getting triggered.
In the logs I see the following Error messages which I don't think would be impacting the Process to receive messages as soa-infra is able to pick the messages without any issues.
        at javax.mail.internet.MimePartDataSource.getInputStream(MimePartDataSou
rce.java:119)
        at javax.activation.DataHandler.getInputStream(DataHandler.java:223)
        at javax.mail.internet.MimeBodyPart.getInputStream(MimeBodyPart.java:573
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.copyCo
ntent(EmailResourceAdapter.java:998)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.copyCo
ntent(EmailResourceAdapter.java:1023)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.create
IncomingMessage(EmailResourceAdapter.java:593)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:440)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:394)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.fetchN
ewMailFromStore(EmailResourceAdapter.java:357)
        at oracle.sdpinternal.messaging.driver.email.MailboxPollingWorker.run(Ma
ilboxPollingWorker.java:49)
        at weblogic.connector.security.layer.WorkImpl.runIt(WorkImpl.java:108)
        at weblogic.connector.security.layer.WorkImpl.run(WorkImpl.java:44)
        at weblogic.connector.work.WorkRequest.run(WorkRequest.java:95)
        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:545)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
<31/07/2014 5:44:06 PM EST> <Warning> <oracle.sdp.messaging.driver.email> <SDP-2
5700> <An unexpected exception was caught.
javax.mail.FolderClosedException
        at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:149)
        at com.sun.mail.imap.IMAPMessage.setFlags(IMAPMessage.java:871)
        at javax.mail.Message.setFlag(Message.java:578)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:501)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:394)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.fetchN
ewMailFromStore(EmailResourceAdapter.java:357)
        at oracle.sdpinternal.messaging.driver.email.MailboxPollingWorker.run(Ma
ilboxPollingWorker.java:49)
        at weblogic.connector.security.layer.WorkImpl.runIt(WorkImpl.java:108)
        at weblogic.connector.security.layer.WorkImpl.run(WorkImpl.java:44)
        at weblogic.connector.work.WorkRequest.run(WorkRequest.java:95)
        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:545)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)
>
<31/07/2014 5:44:06 PM EST> <Warning> <oracle.sdp.messaging.driver.email> <SDP-2
5700> <An unexpected exception was caught.
javax.mail.FolderClosedException
        at com.sun.mail.imap.IMAPMessage.getProtocol(IMAPMessage.java:149)
        at com.sun.mail.imap.IMAPMessage.getHeader(IMAPMessage.java:715)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.getMes
sageID(EmailResourceAdapter.java:1415)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:417)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.onMess
age(EmailResourceAdapter.java:394)
        at oracle.sdpinternal.messaging.driver.email.EmailResourceAdapter.fetchN
ewMailFromStore(EmailResourceAdapter.java:357)
        at oracle.sdpinternal.messaging.driver.email.MailboxPollingWorker.run(Ma
ilboxPollingWorker.java:49)
        at weblogic.connector.security.layer.WorkImpl.runIt(WorkImpl.java:108)
        at weblogic.connector.security.layer.WorkImpl.run(WorkImpl.java:44)
        at weblogic.connector.work.WorkRequest.run(WorkRequest.java:95)
        at weblogic.work.SelfTuningWorkManagerImpl$WorkAdapterImpl.run(SelfTunin
gWorkManagerImpl.java:545)
        at weblogic.work.ExecuteThread.execute(ExecuteThread.java:256)
        at weblogic.work.ExecuteThread.run(ExecuteThread.java:221)

Production Issue with Receiver FTP Adapter

Hi all,
We have so many interfaces with ECC To FTP via XI, working fine.
We had problem with one particular Interface, FTP Owner is saying that we did not received any files since last night for this interface. But that receiver channel's log is saying clearly that file has been written to folder with given name.
Nearly 140 files needs to be received at FTP site. Suddenly they told that received all 140 files at a time with time all with stamp 11:40am
What might be the cause for this?? has any one faced this kind of issues??
Please share your thoughts
Regards
Suman

Hi rajesh,
Thnx for replying, there is no receiver channel on scheduled
Receiver communication channel time stamp is showing as same as time ecc generated with idoc.
But received at FTP is different time( more time difference)
Checked with FTP Admin, and there is no issues or downtime with FTP at that time.
>>use messaging system and search with message id for knowing this step time stamp.
How to check this, please let me know the link.
Regards

Issue with receiving response from web application

Hi,
I have configured B2B with business protocol as 'Custom document document over Internet', document exchange protocol as AS2-1.1 and transport protocol HTTPS1.1 to invoke a web application deployed in Oracle Application server. B2B is able to invoke the web application with HTTPS request which contains an xml.
I have set the acknowledgment mode as 'Sync' and 'Is acknowledgement handled by B2B' as true. But while receiving the response from web application which is an xml, B2B is showing the error as
Description: Unable to identify the document protocol of the message
StackTrace:
Error -: AIP-50083: Document protocol identification error
     at oracle.tip.adapter.b2b.engine.Engine.identifyDocument(Engine.java:3244)
     at oracle.tip.adapter.b2b.engine.Engine.processIncomingMessage(Engine.java:1665)
     at oracle.tip.adapter.b2b.msgproc.Request.postTransmit(Request.java:2382)
     at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequestPostColab(Request.java:1825)
     at oracle.tip.adapter.b2b.msgproc.Request.outgoingRequest(Request.java:974)
     at oracle.tip.adapter.b2b.engine.Engine.processOutgoingMessage(Engine.java:1166)
     at oracle.tip.adapter.b2b.data.MsgListener.onMessage(MsgListener.java:833)
     at oracle.tip.adapter.b2b.data.MsgListener.run(MsgListener.java:400)
     at java.lang.Thread.run(Thread.java:534)
I have added headers as present in the wire message of the request. In B2B, it is showing the wire message for response as follows.
TO_PARTY=XXX
AS2-To=XXX
DOCTYPE_NAME=TestAS2DT
DOCTYPE_REVISION=1.0
Date=Tue, 03 Nov 2009 06:09:22 GMT
AS2-Version=1.1
AS2-From=YYY
Content-Transfer-Encoding=binary
[email protected]
ACTION_NAME=TestAS2_BA
Content-Type=application/xml
Server=Oracle-Application-Server-10g/10.1.3.4.0 Oracle-HTTP-Server
MIME-version=1.0
User-Agent=AS2 Server
FROM_PARTY=YYY
Content-Disposition=attachment; filename=1.0
Connection=Keep-Alive
From=YYY
Keep-Alive=timeout=15, max=100
<?xml version="1.0" encoding="UTF-8"?>
<Books>
<Book>
<BookTitle>Ajax Hacks</BookTitle>
<Author>Bruce W. Perry</Author>
<PubDate>March 2006</PubDate>
</Book>
</Books>
I am able to see the xml sent as response from web application in Payload as follows.
<?xml version="1.0" encoding="UTF-8"?>
<Books>
<Book>
<BookTitle>Ajax Hacks</BookTitle>
<Author>Bruce W. Perry</Author>
<PubDate>March 2006</PubDate>
</Book>
</Books>
I am able to see the HTTP response in b2b_dc_transport.log. In transport log it is not showing any error. Please help me to fix this issue.

Hi,
Request and Response should be part of same agreement. I hope you are not confused between Acknowledgement and Response. Acknowledgement can be received in the same session (sync mode) but Response will always come in a different session and will be treated as a different document. If, for request, party A is initiator and B is responder then for response party B will be initiator and party A will be responder (as Requset and Response are two docs in case of Custom Document)
For configuring X-Path, please refer section 8.3.11 Configuring the XPath Expression for a Custom XML Document at below link -
http://download.oracle.com/docs/cd/B14099_19/integrate.1012/b19370/busact_coll.htm#sthref784
Please let us know whether you are trying to receive a response or Ack?
Regards,
Anuj

Issue with the steps in adding the ticket number in the ERMS email

CRM 5.0 SP09
Read the CRM expert article written by John Burton to add a ticket automatically to an email reply and was able to get it to work. (had to apply note 954060 to get the variable in the mailform)
But in our normal processing steps the ticket number hadn't been created and was looking for a way to generate the number.
Normal steps.
1. Inbox - select Emails in process, select one and interact.
2. Confirm BP or create a BP and confirm.
3. Choose Email from nav bar and reply. the ticket number is not filled i.e.
If I change the steps to
1. Inbox - select Emails in process, select one and interact.
2. Confirm BP or create a BP and confirm.
3. Select interaction record and save (service ticket # shows)
4. Choose Email from nav bar and reply. and value fills in.
Is not a major issue, but users are always looking to reduce the number of clicks for the agents as they are being converted from using Outlook to ICWC for email repsonses.
Thanks,
Glenn

Hi Glenn,
I am not sure that I (or other readers) may fully undestand the issue, so I want to clarify a couple of points.
It is not quite clear to me whether the emails that you are processing in the Agent Inbox are replies from customers (which already contain an ERMS tracking thread) or whether they are new emails?
I will assume that they are new emails. Also, I understand (from previous message threads) that you are using the Service Ticket as your leading business transaction, rather than the Interaction Record? Is this the case? If so, it is important to point out in such threads since the default process used by most customers to create an interaction record as the leading object and then create a service ticket in cases wehre followup investigation is necessary.
In the normal proces flow, an interaction record is automatically created once a business partner is confirmed. So, in order to create a service ticket (and have the service ticket thread be automatically inserted into an email as a tracking thread) you first need to navigate to the Service Ticket screen (which results in the creation of a service ticket).
But I am assuming, as mentioned, that in your case you are using the Service Ticket as the leading object? Does anything show up in this "Interaction Record" view in the lower-right-hand corner of the email editor currently? If so, maybe the problem then is that you need to replace the Interaction Record view inside the Email Editor screen with the Service Ticket view instead? This could be causing the problem that the non-existant Interaction Record is being set as the current One Order object instead of the Service Ticket. This is really jus a guess on my part, but maybe worth checking.
See also SAP notes 1032743, 1169373, 1157402
Warm regards,
John

Issue with Receive step of BPM

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