Issue with recorder

hi all,
i am encountering a strange issue.
i m trying to post transaction FBRA (Reset cleared items). when i run the transaction normally, supplying the doc. no. , comp code and fiscal year...i click on save and a popup message comes up which asks to either only reset the documents or to reverse them as well...no issues so far...
the issue however comes when i try and record this transaction....there is no pop up at all...?? why so??
although i went in the code and found out the screen no. and okcode value to code my bdc but i would like to know why such sort of a thing would occur....as per my knowledge...this cannot be a limitation with recorder...or is it?
any knowledge sharing will be appreciated...

Is this popup to get some kind of Profile?
I'm thinking that this is your problem,  I did a search in that program for SY-BINPT , this is a system value which is set to "X" when in Batch Input or BDC mode.  I think that this is why you are not getting your popup.
  IF NOT ls_message IS INITIAL
    <b>AND SY-BINPT = SPACE</b>.
    CALL FUNCTION 'BAL_DSP_PROFILE_POPUP_GET'
         IMPORTING
              e_s_display_profile = ls_display_profile.
    ls_display_profile-use_grid   = 'X'.
    CALL FUNCTION 'BAL_DSP_LOG_DISPLAY'
      EXPORTING
        i_s_display_profile          = ls_display_profile
      EXCEPTIONS
        profile_inconsistent         = 1
        internal_error               = 2
        no_data_available            = 3
        no_authority                 = 4
        OTHERS                       = 5
    IF sy-subrc <> 0.
      MESSAGE ID sy-msgid TYPE sy-msgty NUMBER sy-msgno
              WITH sy-msgv1 sy-msgv2 sy-msgv3 sy-msgv4.
    ENDIF.
    CALL FUNCTION 'BAL_LOG_REFRESH'
      EXPORTING
          i_log_handle = ls_handle.
  ENDIF.
Regards,
Rich Heilman

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    10020335P8017MT0010032      10020335P8017MT0010032005001      10020335P8017MT0010032001003     
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    10020335P8017MT0010042      10020335P8017MT0010042001004      10020335P8017MT0010042001004     
    10020335P8017MT0050022      10020335P8017MT0050022005002      10020335P8017MT0050022005002     
    10020335P8017MT0050022      10020335P8017MT0050022001004      10020335P8017MT0050022005002 
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    i have told them nuumerous times that for better understanding i have made a video of it but no response..
    really disspointed with your customer support.
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    he first one happened on 30th of april 2014   https://docs.google.com/file/d/0B6z0lUXVGPGrc0tXNnZFaDQ3WDg/edit
    the second happened today. i called customer care but no satisfactory respose either.  https://docs.google.com/file/d/0B6z0lUXVGPGrSldEeWQ3aGFhaDA/edit
    who is going to help me out and atleast pay attention to what my problem is. apple seems to ignore my attempts to show them what is the problem... the dont even want to see the videos.. !! disgusting.
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    Take your iPhone to an Apple Store or authorized service center in the country where you purchased the iPhone and they will look at it and replace it under warranty if applicable.
    If you cannot take it person contact them to determine how to send them your phone.
    You can't expect them to replace your iPhone without first examining it.

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