Issue with Work Items for a User

HI All,
I have an issue with workflow.
One of my user stopped receiving work items in his inbox. I checked table SWWUSERWI and found 0 entries for the user. So i guess there is no problem with the display setting in SBWP.
What could be the probable reason and where can i find if those workitems that are generated for him that he has not received.
Regards,
Rohit

There can be many many reasons. You need to understand the workflow and work with an example (an item the user says they should have received). Then try to follow the agent determination logic based on the data contained in that example and verify that everything matches up.

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