Issues signing in at Photoshop Elements Photo Editor

I have installed a trial version of Adobe Photoshop Elements on my laptop (windows). After downloading it in Adobe Download Assistant I have to sign in to use the Photo Editor. When I try to do this, the message is shown that I'm offline, so it can't connect to the internet. I am in the internet though. I've tried to re-install te programme, but I still get the same message. I can sign in at the internet, the Download Assistant and at the Elements Organiser, so my account shloud be activated yet.

Marianne,
how do you save? Photoshop Elements can save either versions or overwrite the original file, afaik.
You need to set the save preferences, so that it will write to the original file and not write a version. Also the filename extension should be "tiff" and not the default "tif" (I think you did that already).
Regards
Léonie

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    1   libsystem_c.dylib             0x00007fff968ecf22 __vfprintf + 4887
    2   libsystem_c.dylib             0x00007fff969159cf __v2printf + 679
    3   libsystem_c.dylib             0x00007fff968eb756 _vasprintf + 569
    4   libobjc.A.dylib               0x00007fff8e5533bb _objc_inform_now_and_on_crash + 161
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    14  com.adobe.pse12editor         0x00000001002afb59 boost::exception_detail::copy_boost_exception(boost::exception*, boost::exception const*) + 2267321
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    0   libsystem_kernel.dylib         0x00007fff8f31f22e kevent64 + 10
    1   libdispatch.dylib             0x00007fff97231a6a _dispatch_mgr_thread + 52
    Thread 2:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 3:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 4:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 5:
    0   libsystem_kernel.dylib         0x00007fff8f31e946 __workq_kernreturn + 10
    1   libsystem_pthread.dylib       0x00007fff93d114a1 start_wqthread + 13
    Thread 6:
    Thread 7:
    0   libsystem_kernel.dylib         0x00007fff8f319582 semaphore_timedwait_trap + 10
    1   com.apple.CoreServices.CarbonCore 0x00007fff8f88a658 MPWaitOnSemaphore + 87
    2   MultiProcessor Support         0x000000011013e430 ThreadFunction(void*) + 61
    3   com.apple.CoreServices.CarbonCore 0x00007fff8f88a904 PrivateMPEntryPoint + 58
    4   libsystem_pthread.dylib       0x00007fff93d132fc _pthread_body + 131
    5   libsystem_pthread.dylib       0x00007fff93d13279 _pthread_start + 176
    6   libsystem_pthread.dylib       0x00007fff93d114b1 thread_start + 13
    External Modification Summary:
      Calls made by other processes targeting this process:
        task_for_pid: 2
        thread_create: 0
        thread_set_state: 0
      Calls made by this process:
        task_for_pid: 0
        thread_create: 0
        thread_set_state: 0
      Calls made by all processes on this machine:
        task_for_pid: 11487
        thread_create: 0
        thread_set_state: 0
    VM Region Summary:
    ReadOnly portion of Libraries: Total=353.6M resident=236.1M(67%) swapped_out_or_unallocated=117.5M(33%)
    Writable regions: Total=247.5M written=51.8M(21%) resident=73.1M(30%) swapped_out=0K(0%) unallocated=174.4M(70%)
    REGION TYPE                      VIRTUAL
    ===========                      =======
    Activity Tracing                   2048K
    CG backing stores                  2308K
    CG image                            128K
    CG shared images                    560K
    CoreImage                             8K
    CoreUI image data                   104K
    Image IO                             64K
    Kernel Alloc Once                     8K
    MALLOC                            140.6M
    MALLOC (admin)                       32K
    Memory Tag 240                     16.0M
    Memory Tag 242                       12K
    Memory Tag 251                        8K
    OpenCL                               16K
    STACK GUARD                        56.1M
    Stack                              16.7M
    Stack (reserved)                    520K        reserved VM address space (unallocated)
    VM_ALLOCATE                        73.1M
    __DATA                             40.8M
    __IMAGE                             528K
    __LINKEDIT                         90.3M
    __TEXT                            263.3M
    __UNICODE                           544K
    mapped file                        63.4M
    shared memory                         4K
    ===========                      =======
    TOTAL                             767.1M
    TOTAL, minus reserved VM space    766.5M
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