Issues when updating 3GS to iOS 4.3

Hi,
My wife has a 3GS and has been trying for days to update to the latest version of iOS (4.3), always having an issue at the end.
First iTunes gave the message about the software upgrade, so she clicked download and install. After some time, she got an error message (Error 3259), so it seemed that the file was not being downloaded properly.
After several tries, she downloaded some software to repair the error, and it seems it worked. Also as a second alternative she downloaded manually the iOS file.
Now the problem is that she connects the 3GS to the computer, iTunes detects it, does the backup / sync and then proceeds to install the iOS upgrade, taking more than 10 minutes, and when it seems to have finished the process she gets a message saying that the connection between the laptop and the iphone was lost, and the software was not installed. We have tried a few times always having the same error at the end.
She is using a Dell computer with Windows XP and the latest version of iTunes.
Any help will be highly appreciated.
Regards
Jose

Hi Wjosten,
Thanks for your suggestion. I did as you suggested and it partially worked.
I had to update to the latest version of iTunes. Then I disabled all security software and tried to update the iphone. It seemed to work but agained it failed. Now I get an error 1604, and need to restore the iphone. I restarted the computer, tried again, and got the same error again.
Now, not only I cannot update the iphone, but also have to deal with the fact that I need to restore, and it's not working.
Now I am going through the process of checking the USB settings, restarting (again) the computer and trying all over again.
Any ideas or suggestions will be more than welcome.
Regards
Jose

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